Great location but don't drive anything bigger that a mini minor in the carpark extremely tight room was clean and reasonable size. Don't bother with the pool it was just a last minute thought and thrown out the back. Good walking distance to restaurants and right across the road from the beach.
MARK
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March 22, 2025
Great views but rooms more like a cheap 3 star hotel. Air-con in bedrooms does not work. Couch looked liked the last tenants had an orgy in room. Car park is a joke unless you drive a go-go mobile. Seriously the car park sucks. But if you do have any complaints be sure to let the staff at front counter know. They will use a Jedi mind trick to convince you that you never had a complaint. They’re excellent.
Jackie He
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March 11, 2025
It’s such a shame we won’t be returning to X Kirra because we really loved the apartment, it was clean and comfortable, view is amazing. We would’ve had a perfect stay if management accepted our request to change travel dates to end of month due to cyclone Alfred (Airbnb showed lots of available dates in March). We gave them 5 day notice which was outside of their cancellation policy and they value profit over customer satisfaction. With being put out $1400 we couldn’t afford to reschedule our holiday so we still came and had to leave a day early due to fear of flight cancellation. We had one good day albeit of the wind and 1.5 days of miserable rain. The wind was so loud and intense at night I struggled to sleep due to being on level 12.
It was a huge shame because the apartment and location were perfect if the weather was normal. We don’t mind rain but it was the fear of a once a hundred year cyclone and how it might impact road condition and flights made us super anxious the entire trip especially when travelling with our young child.
For that reason we won’t be returning to X Kirra for our future Gold Coast holidays.
***responding to owner response: when we made the booking request change on Airbnb on room 1204, March still had lots of availability to shuffle us around. And when I called the reception, there was no mention of a credit to stay in November instead, I was just told there would be no refund, no change, and I could cancel my stay entirely too see if they could rent the room out to someone else with no guarantee. I also explained to them this was our baby moon as I was 30 weeks pregnant and it was our last chance to travel for a while. Plus we were coming with a 2 year old and we were concerned of our safety in the cyclone. All of that couldn’t result in any other option apart from cancelling our stay with no refunds. That’s why I felt like profit was put above our safety and customer satisfaction***
Lara
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February 06, 2025
Beautiful apartment with a beautiful view, very spacious, clean, quiet and I would really want to give them 5 stars but. There were 2 small things that took a star off, first - pillows. They were very hard so I either suggest the hotel to invest in better pillows or bring your own if you can as I ended up sleeping without pillow at all, it was that hard. Second - I booked a one bedroom apartment and they gave us 2-bedrooms but in second bedroom and bathroom there was a sign that we can't use it otherwise we'll incur extra charges. It's fair enough but they should be locked in my opinion as there were bed sheets and the bed was ready for someone to sleep on it. So if they are not changing them how can they prove that we didn't do anything naughty in that room?:))) and if they do change it why leave a note that we can't use it? Doesn't make much sense to me. But other than that - great place to stay, amazing location.
Nick Cimino
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March 18, 2025
Highly recommend the location. The apartments are spacious and modern. Kirra Beach is a wonderful location for those not wanting to stay up on the Gold Coast
Great location but don't drive anything bigger that a mini minor in the carpark extremely tight room was clean and reasonable size. Don't bother with the pool it was just a last minute thought and thrown out the back. Good walking distance to restaurants and right across the road from the beach.
Great views but rooms more like a cheap 3 star hotel. Air-con in bedrooms does not work. Couch looked liked the last tenants had an orgy in room. Car park is a joke unless you drive a go-go mobile. Seriously the car park sucks. But if you do have any complaints be sure to let the staff at front counter know. They will use a Jedi mind trick to convince you that you never had a complaint. They’re excellent.
It’s such a shame we won’t be returning to X Kirra because we really loved the apartment, it was clean and comfortable, view is amazing. We would’ve had a perfect stay if management accepted our request to change travel dates to end of month due to cyclone Alfred (Airbnb showed lots of available dates in March). We gave them 5 day notice which was outside of their cancellation policy and they value profit over customer satisfaction. With being put out $1400 we couldn’t afford to reschedule our holiday so we still came and had to leave a day early due to fear of flight cancellation. We had one good day albeit of the wind and 1.5 days of miserable rain. The wind was so loud and intense at night I struggled to sleep due to being on level 12. It was a huge shame because the apartment and location were perfect if the weather was normal. We don’t mind rain but it was the fear of a once a hundred year cyclone and how it might impact road condition and flights made us super anxious the entire trip especially when travelling with our young child. For that reason we won’t be returning to X Kirra for our future Gold Coast holidays. ***responding to owner response: when we made the booking request change on Airbnb on room 1204, March still had lots of availability to shuffle us around. And when I called the reception, there was no mention of a credit to stay in November instead, I was just told there would be no refund, no change, and I could cancel my stay entirely too see if they could rent the room out to someone else with no guarantee. I also explained to them this was our baby moon as I was 30 weeks pregnant and it was our last chance to travel for a while. Plus we were coming with a 2 year old and we were concerned of our safety in the cyclone. All of that couldn’t result in any other option apart from cancelling our stay with no refunds. That’s why I felt like profit was put above our safety and customer satisfaction***
Beautiful apartment with a beautiful view, very spacious, clean, quiet and I would really want to give them 5 stars but. There were 2 small things that took a star off, first - pillows. They were very hard so I either suggest the hotel to invest in better pillows or bring your own if you can as I ended up sleeping without pillow at all, it was that hard. Second - I booked a one bedroom apartment and they gave us 2-bedrooms but in second bedroom and bathroom there was a sign that we can't use it otherwise we'll incur extra charges. It's fair enough but they should be locked in my opinion as there were bed sheets and the bed was ready for someone to sleep on it. So if they are not changing them how can they prove that we didn't do anything naughty in that room?:))) and if they do change it why leave a note that we can't use it? Doesn't make much sense to me. But other than that - great place to stay, amazing location.
Highly recommend the location. The apartments are spacious and modern. Kirra Beach is a wonderful location for those not wanting to stay up on the Gold Coast