Air Conditioner was leaking water and making a tapping sound carpets had stains the bar fridge couldn't hold a six pack of beer bed bugs on both beds bathroom vent was full of dust room phone wasn't working went down stairs to reception to tell them about air Conditioner there wasn't a phone to use so had to use my own there answering server was nice and when i left Sunday morning the young guy said that the duty manager was not in so i asked for the assist manager and he said we don't have one and he said that he will get the manager to call me on Monday. Waited till Thursday rang and i explained what happen and she said that she won't do anything about and carpark was not included as she stated that you must book with us directly to get car park.
Duyfken Maar
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July 17, 2024
Tidy, seemed clean, no frills but comfortable. Level 2 was quiet. Reception staff professional but unfriendly. Onsite parking was booked out but street parking was ok on weekend. Mattresses not great, but water pressure in shower was very good. Good for sleep & refreshing between conference or tourist stuff but not cozy.
Tamara Robinson
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October 24, 2024
This hotel was ok for a stopover but wouldnt want to stay here for a holiday. The room was tidy but it would have been nice to know on our arrival that it was a wheelchair accessible room as everything was low to the ground, which is not super convenient for guests who are not in wheelchairs. The staff were efficient but not super friendly & the breakfast options were pretty poor. The hotel is only a few minutes drive from most things but the neighbourhood feels a little shady & theres very little street parking if you didnt get a spot in the on-site carpark (which you pay extra for).
Robert M
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July 13, 2024
Getting in after hours is an issue because the intercom at the front door drops out frequently. Calling the number and asking for the front door to be opened didn't actually get it opened, we eventually got in with a delivery person to get our room key.
The room itself had great facilities, but the smell was horrendous. I didn't sleep well at all, because it smelled like a rotten fruit bowl in a portaloo. There was nothing to indicate there was any reason it should smell bad, but it really did and ruined an otherwise okay hotel room.
Charmaine
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June 27, 2024
Disappointed to arrive and find no reception at 7pm had to wait on the street to be let in. Key was in a box with a lot of other keys which didn’t feel particularly safe. Nor does having no staff on the premises. I also can’t get an iron until reception opens at 8am which will be too late for my meeting at 8.30am. So I’ll be going in wrinkle clothes! First time I was made away of the reception not being here was 6.20pm via Email while I was travelling. Room is clean but small. I can only sleep on one side of the bed the other completely sinks
Air Conditioner was leaking water and making a tapping sound carpets had stains the bar fridge couldn't hold a six pack of beer bed bugs on both beds bathroom vent was full of dust room phone wasn't working went down stairs to reception to tell them about air Conditioner there wasn't a phone to use so had to use my own there answering server was nice and when i left Sunday morning the young guy said that the duty manager was not in so i asked for the assist manager and he said we don't have one and he said that he will get the manager to call me on Monday. Waited till Thursday rang and i explained what happen and she said that she won't do anything about and carpark was not included as she stated that you must book with us directly to get car park.
Tidy, seemed clean, no frills but comfortable. Level 2 was quiet. Reception staff professional but unfriendly. Onsite parking was booked out but street parking was ok on weekend. Mattresses not great, but water pressure in shower was very good. Good for sleep & refreshing between conference or tourist stuff but not cozy.
This hotel was ok for a stopover but wouldnt want to stay here for a holiday. The room was tidy but it would have been nice to know on our arrival that it was a wheelchair accessible room as everything was low to the ground, which is not super convenient for guests who are not in wheelchairs. The staff were efficient but not super friendly & the breakfast options were pretty poor. The hotel is only a few minutes drive from most things but the neighbourhood feels a little shady & theres very little street parking if you didnt get a spot in the on-site carpark (which you pay extra for).
Getting in after hours is an issue because the intercom at the front door drops out frequently. Calling the number and asking for the front door to be opened didn't actually get it opened, we eventually got in with a delivery person to get our room key. The room itself had great facilities, but the smell was horrendous. I didn't sleep well at all, because it smelled like a rotten fruit bowl in a portaloo. There was nothing to indicate there was any reason it should smell bad, but it really did and ruined an otherwise okay hotel room.
Disappointed to arrive and find no reception at 7pm had to wait on the street to be let in. Key was in a box with a lot of other keys which didn’t feel particularly safe. Nor does having no staff on the premises. I also can’t get an iron until reception opens at 8am which will be too late for my meeting at 8.30am. So I’ll be going in wrinkle clothes! First time I was made away of the reception not being here was 6.20pm via Email while I was travelling. Room is clean but small. I can only sleep on one side of the bed the other completely sinks