Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts
Anthony Carter
-
November 27, 2024
I was definitely a little disappointed with my stay at Windsurfer Resort. The room my partner and I stayed in had clearly been recently painted and the room hadn't been aired (the smell was overbearing when we walked in). The bathroom door didn't close due to the paint work and it was already peeling off due to it sticking with the door jam. For the location, I couldn't fault it. Being in a quiet area was nice considering Schoolies was on. The service was average as every time I went to see reception, it was closed even in the middle of the day. Upon check out, the receptionist was confused that I was checking out, even after seeing me drive my car out of the garage. Would I stay here again, most probably not but is a good place for a cheap stay on the Gold Coast
Souths Little Athletics
-
September 20, 2024
Where do I start.
If we had somewhere else to stay we would have left, we were volunteering for the 3 days.
Black mould on the roof in the bathroom, stained quilt and foot prints on the sheets, cockroaches alive, couches stained & covered with a cover, hair under the sheets, and sheets were yellow in colour, pillows & blankets we’re disgusting and the main bedroom door didn’t close.
When we contacted the hotel, they gave us an excuse that the linen is steam cleaned, the hotel is treated every 6 months so you will find dead bugs and the bathroom had been treated and is stained from previous people not opening the window when having a shower.
When we got back to the room, they had treated the bathroom and tried to air it out and never locked the bedroom door and never told us they did this and the treatment affected our allergies.
We contacted the hotel again to be moved from the room and to ask why they never notified us that they treated the bathroom when in there first message it was only stains and they never bothered to respond to us and we still haven’t heard from them to apologise or offer a refund for the inconveniences.
Dylan Klein
-
February 17, 2025
Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted once I got to see the state of the place they don’t prioritise maintenance or cleaning here
Hallways stunk of weed and was incredibly stuffy, I did see the hallways getting vacuumed regularly though
The Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and cuts in and out, balcony sliding door isn’t on its track properly and is difficult to open and close
There was rubbish and filth under the couch and bed looks if it hasn’t been cleaned in months bathroom had mould and stains all down the tiles was also grime all in the shower needs a very good clean not just light going over
The Sheets also had sand and what appeared to be bugs in them which we had To clean out ourselves, the quilt cover was also stained and needed a good wash
also was only given half a roll of toilet paper for 7 nights
Was given no dishwashing liquid or dishwasher tablets for the 7 nights we were here
There Also was no games room like what was in the pictures isn’t as advertised I’d book elsewhere
corey potter
-
July 23, 2024
When my partner and I got into our room there was a distinct smell of faeces in the room as if someone literally used the toilet and then walked out so it was like the toilet wasn't cleaned at all. We would not have thought that normally but then we found a decent patch of black mold growing underneath the bathroom mirror which is not safe for anyone especially if they then touch their face without realizing there was mold on it.
The security screen door to our balcony was also not installed at all it was sitting outside on the balcony leaned against the wall which obviously reduced the security to our room and nearly fell on my partner when she went to look outside.
We didn't stay in our room too long after check in as we had an event to attend. Once back in the accommodation around 9:30pm -10pm, we noticed the sheet on top had stains on it which I can only describe as being stained from bodily fluids to put it politely.
After all of the above was discovered we decided that the quality of the room for the price we paid was not worth it and it had left my partner especially very anxious and nauseous about staying so we stayed the one night being the Friday night and checked out early before opening hours of the reception and left the keys in the early drop off box.
We ended up having to get other accommodation for the remainder of our stay on the gold coast which made our weekend a lot more expensive than what it should have been. As our weekend was very busy I tried to call the office to discuss this but I also thought that when our keys were discovered that morning after we left that someone would be in touch to see why we left or if we were coming back but no one called or emailed.
This has only left a very bad taste in our mouths so to speak after this experience in this particular accommodation and I'm not one to write a bad review on Google about an experience but I am seriously considering doing so. Going forward I expect a response to this via email as I will not be contactable via phone call, with an apology for the room conditions and the lack of professionalism shown when we left early and I am also expecting a refund for the accommodation as this was not to the standard that accommodation should be kept at.
Greg Jonas
-
December 27, 2023
Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts
Anthony Carter
-
November 27, 2024
I was definitely a little disappointed with my stay at Windsurfer Resort. The room my partner and I stayed in had clearly been recently painted and the room hadn't been aired (the smell was overbearing when we walked in). The bathroom door didn't close due to the paint work and it was already peeling off due to it sticking with the door jam. For the location, I couldn't fault it. Being in a quiet area was nice considering Schoolies was on. The service was average as every time I went to see reception, it was closed even in the middle of the day. Upon check out, the receptionist was confused that I was checking out, even after seeing me drive my car out of the garage. Would I stay here again, most probably not but is a good place for a cheap stay on the Gold Coast
Souths Little Athletics
-
September 20, 2024
Where do I start.
If we had somewhere else to stay we would have left, we were volunteering for the 3 days.
Black mould on the roof in the bathroom, stained quilt and foot prints on the sheets, cockroaches alive, couches stained & covered with a cover, hair under the sheets, and sheets were yellow in colour, pillows & blankets we’re disgusting and the main bedroom door didn’t close.
When we contacted the hotel, they gave us an excuse that the linen is steam cleaned, the hotel is treated every 6 months so you will find dead bugs and the bathroom had been treated and is stained from previous people not opening the window when having a shower.
When we got back to the room, they had treated the bathroom and tried to air it out and never locked the bedroom door and never told us they did this and the treatment affected our allergies.
We contacted the hotel again to be moved from the room and to ask why they never notified us that they treated the bathroom when in there first message it was only stains and they never bothered to respond to us and we still haven’t heard from them to apologise or offer a refund for the inconveniences.
Dylan Klein
-
February 17, 2025
Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted once I got to see the state of the place they don’t prioritise maintenance or cleaning here
Hallways stunk of weed and was incredibly stuffy, I did see the hallways getting vacuumed regularly though
The Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and cuts in and out, balcony sliding door isn’t on its track properly and is difficult to open and close
There was rubbish and filth under the couch and bed looks if it hasn’t been cleaned in months bathroom had mould and stains all down the tiles was also grime all in the shower needs a very good clean not just light going over
The Sheets also had sand and what appeared to be bugs in them which we had To clean out ourselves, the quilt cover was also stained and needed a good wash
also was only given half a roll of toilet paper for 7 nights
Was given no dishwashing liquid or dishwasher tablets for the 7 nights we were here
There Also was no games room like what was in the pictures isn’t as advertised I’d book elsewhere
corey potter
-
July 23, 2024
When my partner and I got into our room there was a distinct smell of faeces in the room as if someone literally used the toilet and then walked out so it was like the toilet wasn't cleaned at all. We would not have thought that normally but then we found a decent patch of black mold growing underneath the bathroom mirror which is not safe for anyone especially if they then touch their face without realizing there was mold on it.
The security screen door to our balcony was also not installed at all it was sitting outside on the balcony leaned against the wall which obviously reduced the security to our room and nearly fell on my partner when she went to look outside.
We didn't stay in our room too long after check in as we had an event to attend. Once back in the accommodation around 9:30pm -10pm, we noticed the sheet on top had stains on it which I can only describe as being stained from bodily fluids to put it politely.
After all of the above was discovered we decided that the quality of the room for the price we paid was not worth it and it had left my partner especially very anxious and nauseous about staying so we stayed the one night being the Friday night and checked out early before opening hours of the reception and left the keys in the early drop off box.
We ended up having to get other accommodation for the remainder of our stay on the gold coast which made our weekend a lot more expensive than what it should have been. As our weekend was very busy I tried to call the office to discuss this but I also thought that when our keys were discovered that morning after we left that someone would be in touch to see why we left or if we were coming back but no one called or emailed.
This has only left a very bad taste in our mouths so to speak after this experience in this particular accommodation and I'm not one to write a bad review on Google about an experience but I am seriously considering doing so. Going forward I expect a response to this via email as I will not be contactable via phone call, with an apology for the room conditions and the lack of professionalism shown when we left early and I am also expecting a refund for the accommodation as this was not to the standard that accommodation should be kept at.
Greg Jonas
-
December 27, 2023
Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts
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Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts
I was definitely a little disappointed with my stay at Windsurfer Resort. The room my partner and I stayed in had clearly been recently painted and the room hadn't been aired (the smell was overbearing when we walked in). The bathroom door didn't close due to the paint work and it was already peeling off due to it sticking with the door jam. For the location, I couldn't fault it. Being in a quiet area was nice considering Schoolies was on. The service was average as every time I went to see reception, it was closed even in the middle of the day. Upon check out, the receptionist was confused that I was checking out, even after seeing me drive my car out of the garage. Would I stay here again, most probably not but is a good place for a cheap stay on the Gold Coast
Where do I start. If we had somewhere else to stay we would have left, we were volunteering for the 3 days. Black mould on the roof in the bathroom, stained quilt and foot prints on the sheets, cockroaches alive, couches stained & covered with a cover, hair under the sheets, and sheets were yellow in colour, pillows & blankets we’re disgusting and the main bedroom door didn’t close. When we contacted the hotel, they gave us an excuse that the linen is steam cleaned, the hotel is treated every 6 months so you will find dead bugs and the bathroom had been treated and is stained from previous people not opening the window when having a shower. When we got back to the room, they had treated the bathroom and tried to air it out and never locked the bedroom door and never told us they did this and the treatment affected our allergies. We contacted the hotel again to be moved from the room and to ask why they never notified us that they treated the bathroom when in there first message it was only stains and they never bothered to respond to us and we still haven’t heard from them to apologise or offer a refund for the inconveniences.
Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted once I got to see the state of the place they don’t prioritise maintenance or cleaning here Hallways stunk of weed and was incredibly stuffy, I did see the hallways getting vacuumed regularly though The Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and cuts in and out, balcony sliding door isn’t on its track properly and is difficult to open and close There was rubbish and filth under the couch and bed looks if it hasn’t been cleaned in months bathroom had mould and stains all down the tiles was also grime all in the shower needs a very good clean not just light going over The Sheets also had sand and what appeared to be bugs in them which we had To clean out ourselves, the quilt cover was also stained and needed a good wash also was only given half a roll of toilet paper for 7 nights Was given no dishwashing liquid or dishwasher tablets for the 7 nights we were here There Also was no games room like what was in the pictures isn’t as advertised I’d book elsewhere
When my partner and I got into our room there was a distinct smell of faeces in the room as if someone literally used the toilet and then walked out so it was like the toilet wasn't cleaned at all. We would not have thought that normally but then we found a decent patch of black mold growing underneath the bathroom mirror which is not safe for anyone especially if they then touch their face without realizing there was mold on it. The security screen door to our balcony was also not installed at all it was sitting outside on the balcony leaned against the wall which obviously reduced the security to our room and nearly fell on my partner when she went to look outside. We didn't stay in our room too long after check in as we had an event to attend. Once back in the accommodation around 9:30pm -10pm, we noticed the sheet on top had stains on it which I can only describe as being stained from bodily fluids to put it politely. After all of the above was discovered we decided that the quality of the room for the price we paid was not worth it and it had left my partner especially very anxious and nauseous about staying so we stayed the one night being the Friday night and checked out early before opening hours of the reception and left the keys in the early drop off box. We ended up having to get other accommodation for the remainder of our stay on the gold coast which made our weekend a lot more expensive than what it should have been. As our weekend was very busy I tried to call the office to discuss this but I also thought that when our keys were discovered that morning after we left that someone would be in touch to see why we left or if we were coming back but no one called or emailed. This has only left a very bad taste in our mouths so to speak after this experience in this particular accommodation and I'm not one to write a bad review on Google about an experience but I am seriously considering doing so. Going forward I expect a response to this via email as I will not be contactable via phone call, with an apology for the room conditions and the lack of professionalism shown when we left early and I am also expecting a refund for the accommodation as this was not to the standard that accommodation should be kept at.
Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts
I was definitely a little disappointed with my stay at Windsurfer Resort. The room my partner and I stayed in had clearly been recently painted and the room hadn't been aired (the smell was overbearing when we walked in). The bathroom door didn't close due to the paint work and it was already peeling off due to it sticking with the door jam. For the location, I couldn't fault it. Being in a quiet area was nice considering Schoolies was on. The service was average as every time I went to see reception, it was closed even in the middle of the day. Upon check out, the receptionist was confused that I was checking out, even after seeing me drive my car out of the garage. Would I stay here again, most probably not but is a good place for a cheap stay on the Gold Coast
Where do I start. If we had somewhere else to stay we would have left, we were volunteering for the 3 days. Black mould on the roof in the bathroom, stained quilt and foot prints on the sheets, cockroaches alive, couches stained & covered with a cover, hair under the sheets, and sheets were yellow in colour, pillows & blankets we’re disgusting and the main bedroom door didn’t close. When we contacted the hotel, they gave us an excuse that the linen is steam cleaned, the hotel is treated every 6 months so you will find dead bugs and the bathroom had been treated and is stained from previous people not opening the window when having a shower. When we got back to the room, they had treated the bathroom and tried to air it out and never locked the bedroom door and never told us they did this and the treatment affected our allergies. We contacted the hotel again to be moved from the room and to ask why they never notified us that they treated the bathroom when in there first message it was only stains and they never bothered to respond to us and we still haven’t heard from them to apologise or offer a refund for the inconveniences.
Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted once I got to see the state of the place they don’t prioritise maintenance or cleaning here Hallways stunk of weed and was incredibly stuffy, I did see the hallways getting vacuumed regularly though The Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and cuts in and out, balcony sliding door isn’t on its track properly and is difficult to open and close There was rubbish and filth under the couch and bed looks if it hasn’t been cleaned in months bathroom had mould and stains all down the tiles was also grime all in the shower needs a very good clean not just light going over The Sheets also had sand and what appeared to be bugs in them which we had To clean out ourselves, the quilt cover was also stained and needed a good wash also was only given half a roll of toilet paper for 7 nights Was given no dishwashing liquid or dishwasher tablets for the 7 nights we were here There Also was no games room like what was in the pictures isn’t as advertised I’d book elsewhere
When my partner and I got into our room there was a distinct smell of faeces in the room as if someone literally used the toilet and then walked out so it was like the toilet wasn't cleaned at all. We would not have thought that normally but then we found a decent patch of black mold growing underneath the bathroom mirror which is not safe for anyone especially if they then touch their face without realizing there was mold on it. The security screen door to our balcony was also not installed at all it was sitting outside on the balcony leaned against the wall which obviously reduced the security to our room and nearly fell on my partner when she went to look outside. We didn't stay in our room too long after check in as we had an event to attend. Once back in the accommodation around 9:30pm -10pm, we noticed the sheet on top had stains on it which I can only describe as being stained from bodily fluids to put it politely. After all of the above was discovered we decided that the quality of the room for the price we paid was not worth it and it had left my partner especially very anxious and nauseous about staying so we stayed the one night being the Friday night and checked out early before opening hours of the reception and left the keys in the early drop off box. We ended up having to get other accommodation for the remainder of our stay on the gold coast which made our weekend a lot more expensive than what it should have been. As our weekend was very busy I tried to call the office to discuss this but I also thought that when our keys were discovered that morning after we left that someone would be in touch to see why we left or if we were coming back but no one called or emailed. This has only left a very bad taste in our mouths so to speak after this experience in this particular accommodation and I'm not one to write a bad review on Google about an experience but I am seriously considering doing so. Going forward I expect a response to this via email as I will not be contactable via phone call, with an apology for the room conditions and the lack of professionalism shown when we left early and I am also expecting a refund for the accommodation as this was not to the standard that accommodation should be kept at.
Stayed in room 22, Very impressed with the cleanliness of our room, New TV, Fridge , washing machine, and the linen was very fresh! Best part of our stay was sitting on the balcony having a beer and spotting a pod of dolphins cruising by, The view from 22 is awesome, will be back asap , thank you Brian and Joshua , great hosts