Enjoyable stay. Helpful staff. Location great. Rather than have to ask the reception staff for toilet paper or dishwasher tablets when staying for a week, how about placing a little more in the bathroom and kitchen cabinets - It seems a little mean and inconsistent with the rest of the resorts amenities!
ROY WHITE
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March 29, 2025
Always a pleasure,, we are through Accor , rooms are clean and updated.
My only complaint was the cafe, food has changed as the owner was a chef, breakfasts was cooked, now it's 1 person running the show and it's not a good look, coffee has gone bad,, plus asked to put it on our room and the lady and she told me we don't do that here.. We have been coming here since it opened,, so I know how it works.. At least we know to go out for breakfast and coffee. Apart from that, the service was 5star at reseption.
Therese Ryan
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December 26, 2024
We did not require any service so can not rate that.
Apartments are lovely and spacious. Good comfortable queen bed with good bed linen and towels. Well equipped with appliances for eating & domestics.
Providing dishwashing and laundry detergent would have been ideal. We were there for a week with just 1 dishwasher tablet and 1 laundry detergent sachet. OR provide more crockery & cutlery.
Sofa / sofa bed has lost effectiveness and is quite uncomfortable. The chair provided was good value but we only had 1. Kitchen and outdoor settings were good
Gerard Heyward
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February 24, 2025
Our room was well below the standard that we have had on the previous 4 occasions. Shower leaked like a flood, needed to clean due to mold, blinds filthy, room needed a refresh needed paint and furniture upgrade. However staff great, pool area great and amenities great.
Gaille Bowe
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February 04, 2025
Well located. Beautiful spacious apartment and outlook over district and canals/creek. Heated outdoor pool and jacuzzi which were very relaxing to use. It was convenient to have a small cafe on the entry level also. Complimentary undercover security parking was available.
Enjoyable stay. Helpful staff. Location great. Rather than have to ask the reception staff for toilet paper or dishwasher tablets when staying for a week, how about placing a little more in the bathroom and kitchen cabinets - It seems a little mean and inconsistent with the rest of the resorts amenities!
Always a pleasure,, we are through Accor , rooms are clean and updated. My only complaint was the cafe, food has changed as the owner was a chef, breakfasts was cooked, now it's 1 person running the show and it's not a good look, coffee has gone bad,, plus asked to put it on our room and the lady and she told me we don't do that here.. We have been coming here since it opened,, so I know how it works.. At least we know to go out for breakfast and coffee. Apart from that, the service was 5star at reseption.
We did not require any service so can not rate that. Apartments are lovely and spacious. Good comfortable queen bed with good bed linen and towels. Well equipped with appliances for eating & domestics. Providing dishwashing and laundry detergent would have been ideal. We were there for a week with just 1 dishwasher tablet and 1 laundry detergent sachet. OR provide more crockery & cutlery. Sofa / sofa bed has lost effectiveness and is quite uncomfortable. The chair provided was good value but we only had 1. Kitchen and outdoor settings were good
Our room was well below the standard that we have had on the previous 4 occasions. Shower leaked like a flood, needed to clean due to mold, blinds filthy, room needed a refresh needed paint and furniture upgrade. However staff great, pool area great and amenities great.
Well located. Beautiful spacious apartment and outlook over district and canals/creek. Heated outdoor pool and jacuzzi which were very relaxing to use. It was convenient to have a small cafe on the entry level also. Complimentary undercover security parking was available.