We spent two nights at The Star over the Easter long weekend, and it was nothing short of exceptional. From the moment we arrived, there was a special energy about the place—a calm, relaxing vibe that instantly makes you feel like you’re on holiday. The service was absolutely Five Star—every team member we encountered went above and beyond to make our stay memorable. One of the highlights was the new pool pavilion on level six—unbelievable! It’s the perfect place to unwind, soak up the atmosphere, and enjoy the stunning surroundings. Truly a first-class experience from start to finish. Can’t wait to go back!
Bonnie Cochrane
-
April 10, 2025
Just wanting to rate the Casino gaming floor and the staff! Medium size, well set out casino. The staff were beyond helpful, kind and everything was so clean! The toilets even were squeaky clean. Great selection of pokies and great tables with plenty there to play. Great service and great food!
Dave Regan
-
April 13, 2025
The location was superb and met our needs perfectly. Unfortunately, three of us got locked out on the balcony due to a faulty sliding door that decided to lock itself when we closed it (twice). The first time we were fortunate that one of us was still inside and could unlock it, the second time, no one was inside and luckily one of us had a phone. We could not get in contact with reception or security via phone, so we called a friend who was fortunately staying in another room and who had to physically find security personnel who entered our room and unlocked the door. We have no idea what we would have done if one of us didn't have a phone!!
Ashley
-
April 19, 2025
Nice hotel and rooms are clean, nice bathrooms and very small beds. The breakfast situation really lets it down. Absolutely don't pay extra to add this to your stay.
It's a cattle market of long queues and terrible food, I have never seen anything like it.
There's lots of elements of this hotel that aren't 5 star so whilst parts are very nice it feels a little mis-sold.
Johana Mbere
-
April 22, 2025
The star residences are located within close proximity to eateries and the beach. It has good views but the elevators can be very busy and take ages to arrive. The rooms are acceptable and beds comfortable.
Overall, a good stay.
We spent two nights at The Star over the Easter long weekend, and it was nothing short of exceptional. From the moment we arrived, there was a special energy about the place—a calm, relaxing vibe that instantly makes you feel like you’re on holiday. The service was absolutely Five Star—every team member we encountered went above and beyond to make our stay memorable. One of the highlights was the new pool pavilion on level six—unbelievable! It’s the perfect place to unwind, soak up the atmosphere, and enjoy the stunning surroundings. Truly a first-class experience from start to finish. Can’t wait to go back!
Just wanting to rate the Casino gaming floor and the staff! Medium size, well set out casino. The staff were beyond helpful, kind and everything was so clean! The toilets even were squeaky clean. Great selection of pokies and great tables with plenty there to play. Great service and great food!
The location was superb and met our needs perfectly. Unfortunately, three of us got locked out on the balcony due to a faulty sliding door that decided to lock itself when we closed it (twice). The first time we were fortunate that one of us was still inside and could unlock it, the second time, no one was inside and luckily one of us had a phone. We could not get in contact with reception or security via phone, so we called a friend who was fortunately staying in another room and who had to physically find security personnel who entered our room and unlocked the door. We have no idea what we would have done if one of us didn't have a phone!!
Nice hotel and rooms are clean, nice bathrooms and very small beds. The breakfast situation really lets it down. Absolutely don't pay extra to add this to your stay. It's a cattle market of long queues and terrible food, I have never seen anything like it. There's lots of elements of this hotel that aren't 5 star so whilst parts are very nice it feels a little mis-sold.
The star residences are located within close proximity to eateries and the beach. It has good views but the elevators can be very busy and take ages to arrive. The rooms are acceptable and beds comfortable. Overall, a good stay.