Not bad, but pretty decent. The location is fantastic and the views you can get from the top floors are pretty nice. But, the elevators are outdated and break every now and again, the owners also refuse to renew leases.
Brian Schoenwald
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August 06, 2019
Our room had no soap,no dishwashing liquid, the room smelt and the kitchen was dirty as well the dishes were dirty obviously because no product. Whole place needed a very good clean. These comments from someone who does not usually bother so it must have been bad as we were booked in for 2 nights and left after the first.
Alpha Centauri
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June 06, 2020
This an entirely independent and unsolicited review that I am always pleased to do for Google. As a source of information for this review I read many of other reviews here. Positive views we can set aside – they speak for themselves. For those that had a less than wonderful experience – I feel for.
My wife and I have just completed an 18 month rental lease and have an advantage over those that only had a short time to enjoy them-
selves. On our coming in to Rays Resort we found everything to be in excellent condition. We did not consider the place ‘tired’. The swimm
-ing pool and its gardens are the equal to any 5 star hotel world-wide … and we have been world-wide.
The staff ? They have their days as most of us do. The man you may have seen about the place (Tom) is fortunate – he doesn’t seem to have those days. Bonnie the young lady is just that – she is a sweetheart … no negative views can ever refer to her. Trixie, the force behind most of it all - who my wife loves (and so do I) ...is a walking Supercomputer and she is very professional and focused. This will reasonably give some a perception of sternness. Wait till you get your accounts or anything to do with payments – normally a hotbed of potential conflict: it’s likely that if you differ with her in numbers – sadly, more likely to be wrong which is a good thing
When (or if) you choose Rays Resort to stay – start with a positive outlook and you’ll have a much better time.
Wikita's World View
Elysium Greene
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August 07, 2017
Accidentally left an important & expensive gift on the apartment couch during checkout, when realizing relatively soon after called to organize collection the next day (as office was closed due to being Sunday). Received item back opened and used. When asking management about this, I was blamed, minimized & treated very poorly in general. Yes it was my error but I hope to trust hotel staff to respect a travellers possessions. Very saddening experience.
Troy McCabbin
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July 15, 2019
Not recommended. Poor service. Room didn't have the facilities I requested. Staff where not available to change rooms. Emergency contact number ignored! Goodness knows if there was an issue. Charged for an unused room.
Our Address
106-108 Marine Parade, Southport QLD 4215, Australia
Not bad, but pretty decent. The location is fantastic and the views you can get from the top floors are pretty nice. But, the elevators are outdated and break every now and again, the owners also refuse to renew leases.
Our room had no soap,no dishwashing liquid, the room smelt and the kitchen was dirty as well the dishes were dirty obviously because no product. Whole place needed a very good clean. These comments from someone who does not usually bother so it must have been bad as we were booked in for 2 nights and left after the first.
This an entirely independent and unsolicited review that I am always pleased to do for Google. As a source of information for this review I read many of other reviews here. Positive views we can set aside – they speak for themselves. For those that had a less than wonderful experience – I feel for. My wife and I have just completed an 18 month rental lease and have an advantage over those that only had a short time to enjoy them- selves. On our coming in to Rays Resort we found everything to be in excellent condition. We did not consider the place ‘tired’. The swimm -ing pool and its gardens are the equal to any 5 star hotel world-wide … and we have been world-wide. The staff ? They have their days as most of us do. The man you may have seen about the place (Tom) is fortunate – he doesn’t seem to have those days. Bonnie the young lady is just that – she is a sweetheart … no negative views can ever refer to her. Trixie, the force behind most of it all - who my wife loves (and so do I) ...is a walking Supercomputer and she is very professional and focused. This will reasonably give some a perception of sternness. Wait till you get your accounts or anything to do with payments – normally a hotbed of potential conflict: it’s likely that if you differ with her in numbers – sadly, more likely to be wrong which is a good thing When (or if) you choose Rays Resort to stay – start with a positive outlook and you’ll have a much better time. Wikita's World View
Accidentally left an important & expensive gift on the apartment couch during checkout, when realizing relatively soon after called to organize collection the next day (as office was closed due to being Sunday). Received item back opened and used. When asking management about this, I was blamed, minimized & treated very poorly in general. Yes it was my error but I hope to trust hotel staff to respect a travellers possessions. Very saddening experience.
Not recommended. Poor service. Room didn't have the facilities I requested. Staff where not available to change rooms. Emergency contact number ignored! Goodness knows if there was an issue. Charged for an unused room.