Great Bands, drinks are a really good price! Can get very busy Saturday nights when an awesome band is on. Excellent sound system. Security very courteous.
Catherine Cochereau
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November 01, 2024
We absolutely love this place. Staff so friendly. Meals so big and amazing quality. Amazing views of the ocean. Fast service also. Highly recommend
John Balasopoulos
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November 25, 2024
My partner and I live at the grand and as I’ve reviewed before the food is sensational
However after having a lovely lunch today it was all again tested after going into the gaming room…the apparent general manager of 14 years with the Irish personality of a shag doesn’t even know my name let alone acknowledge me as a good customer
As I said we live at the grand eat at the restaurants and shop in the bottle shop…
Weve been an advocate of peaceful playing pokies HOWEVER…..after many attempts and complaints about patrons about abusive and aggressive behaviour…they also tolerate young men swearing profanities including the C word regularly.
All on deaf ears…
I WAS asked to leave …..
Thank you….
Your loss
We have the CSI, RSL,Sharks and Sopo all within 10 minute drives. If your looking to have a peaceful relaxed pokie session don’t come here.
My friends and family are disappointed and will be going else where -where a regular local will be appreciated..
Period
There’s an old saying
happy customers will be telling 100 people
Unhappy customers will be telling 1000 +
Michelle Marc
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October 27, 2024
A great location right on the Broadwater at the north end of the Gold Coast. Easy access to the motorway for Brisbane. The hotel staff were friendly and helpful, I had small issue with the AC and TV and they came up straight away and got it sorted out. There is a Pub under the hotel with great food and music. Easy access to the Broadwater via walking tracks and boat ramp across the road. Lots of cafes and restaurant within easy, flat walking distance. Secure undercover parking as well. Will be returning again.
Oliver Solc
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September 16, 2024
Good special on Balter XPA but some staff behind the bar prioritised regulars and friends over the queue, which made me feel unwelcome. Not a one-off occasion, i was ignored at the bar in each of my three orders.
Great Bands, drinks are a really good price! Can get very busy Saturday nights when an awesome band is on. Excellent sound system. Security very courteous.
We absolutely love this place. Staff so friendly. Meals so big and amazing quality. Amazing views of the ocean. Fast service also. Highly recommend
My partner and I live at the grand and as I’ve reviewed before the food is sensational However after having a lovely lunch today it was all again tested after going into the gaming room…the apparent general manager of 14 years with the Irish personality of a shag doesn’t even know my name let alone acknowledge me as a good customer As I said we live at the grand eat at the restaurants and shop in the bottle shop… Weve been an advocate of peaceful playing pokies HOWEVER…..after many attempts and complaints about patrons about abusive and aggressive behaviour…they also tolerate young men swearing profanities including the C word regularly. All on deaf ears… I WAS asked to leave ….. Thank you…. Your loss We have the CSI, RSL,Sharks and Sopo all within 10 minute drives. If your looking to have a peaceful relaxed pokie session don’t come here. My friends and family are disappointed and will be going else where -where a regular local will be appreciated.. Period There’s an old saying happy customers will be telling 100 people Unhappy customers will be telling 1000 +
A great location right on the Broadwater at the north end of the Gold Coast. Easy access to the motorway for Brisbane. The hotel staff were friendly and helpful, I had small issue with the AC and TV and they came up straight away and got it sorted out. There is a Pub under the hotel with great food and music. Easy access to the Broadwater via walking tracks and boat ramp across the road. Lots of cafes and restaurant within easy, flat walking distance. Secure undercover parking as well. Will be returning again.
Good special on Balter XPA but some staff behind the bar prioritised regulars and friends over the queue, which made me feel unwelcome. Not a one-off occasion, i was ignored at the bar in each of my three orders.