Went there on Saturday November 23 between 9:55-10:05. There was two customers and myself. And the two others eventually left apart from myself. The two ladies that was working never acknowledged me as I was browsing and wanting to buy. Not even a hello. Really bad customer service as they were just chatting the whole time till I left. Will never be back to this store. Robinas customer service is much better
Jackie Wilson
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October 02, 2024
The manager at the store was incredibly rude. She made me feel
bad for being dyslexic and autistic. She said, "Can you read?" In a
really rude manner and made fun of me for my disabilities, I feel
so violated. She was not friendly at all and was extremely
unprofessional with providing the bare minimum of exceptional
customer service. She also demanded to see my Tiktok account,
this made me extremely uncomfortable.
Rita Ren
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February 29, 2024
The staffs are always super friendly and enthusiastic, and definitely really helpful!!! Love the body shop products and love the Pacific Fair store staffs!
Enoch Opoku
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March 22, 2024
Amazing welcome from the staff, Destiny was great help, genuinely cared about what I needed. Thank you again for the coconut recommendation it’s a great scent. Would gladly visit this store again
Christine Spottiswoode
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August 24, 2022
My best friend and I were on a mission to pick up hubby some deodorant. We were welcomed by perhaps the best customer service this side of the black stump… any where.Mel and her manager are outstanding. Kind, knowledgeable and genuine.These ladies sincerity and humanity coupled with a passion for their products…well it doesn’t get any better than that. Pay them more Body shop and take a good long look at the gems you have.
Our Address
Shop 85A Hooker Blv Pacific Fair Shopping Centre, Broadbeach QLD 4218, Australia
Went there on Saturday November 23 between 9:55-10:05. There was two customers and myself. And the two others eventually left apart from myself. The two ladies that was working never acknowledged me as I was browsing and wanting to buy. Not even a hello. Really bad customer service as they were just chatting the whole time till I left. Will never be back to this store. Robinas customer service is much better
The manager at the store was incredibly rude. She made me feel bad for being dyslexic and autistic. She said, "Can you read?" In a really rude manner and made fun of me for my disabilities, I feel so violated. She was not friendly at all and was extremely unprofessional with providing the bare minimum of exceptional customer service. She also demanded to see my Tiktok account, this made me extremely uncomfortable.
The staffs are always super friendly and enthusiastic, and definitely really helpful!!! Love the body shop products and love the Pacific Fair store staffs!
Amazing welcome from the staff, Destiny was great help, genuinely cared about what I needed. Thank you again for the coconut recommendation it’s a great scent. Would gladly visit this store again
My best friend and I were on a mission to pick up hubby some deodorant. We were welcomed by perhaps the best customer service this side of the black stump… any where.Mel and her manager are outstanding. Kind, knowledgeable and genuine.These ladies sincerity and humanity coupled with a passion for their products…well it doesn’t get any better than that. Pay them more Body shop and take a good long look at the gems you have.