Initial impressions where not good. The room looked like it had not been cleaned in a while. The ladies wanted out straight away.
I know this is not true about all apartments, as my sons unit was spotless and recently refurbished.
I'm glad we stayed, the location was superb, the staff friendly and accomodating and we loved having 2 pools.
Food Shop Travel
-
March 01, 2025
This is the 2nd time that I have stayed at The Atrium. I stayed here for location close to family.
The rooms are very old and tired. The bedrooms do not have air conditioning. Our main bedroom did have a ceiling fan.
Convenient to have a small kitchen and lounge/ dining as a restaurant is not close by.
Great view from our balcony which overlooked the water.
The atrium has 2 pools but I would not consider it a Resort.
The Cafe located downstairs is great. Delicious food. Great coffee and pleasant staff. Open for breakfast and lunch.
Chris Sayers
-
March 04, 2025
Great location, good food and two pools. Perfect for a family holiday. Not sure why there are so many negative reviews as the place was great. The only small negative was a slightly worn tv remote
Prashneel Sharma
-
December 30, 2024
We checked in for 3 nights with our two little kids and both the rooms were infested with bed bugs. We had to leave the hotel same night. Cups provided in the room also had stain marks and upon asking for pool towels we were told it can be hired. Never going back and only positive was we were fully refunded but holiday spoilt.
Keeley Lawrence
-
October 02, 2024
So disappointing! Clearly every room is very different! Room was filthy! Blood stains on pillows, rubbish under cupboards (old medicines), dust and dirt every where, old noodles on the floor, food stains on walls, broken facilities. Reported straight away, cleaner was sent to wipe over things immediately. Cleaner admitted it was disgusting and needed a full clean and she would be back to do so in the morning.
Cleaner didn't return.
Spa bath cover snapped and broken, hanging off and child cut his leg on getting out. Was also Reported. Did not get fixed ans unable to use it at all.
Roof leaking in the games room in basement with tarps and buckets all over the floor. Went to order from on-site Cafe within advertised times yet was told they were closing early as was "quiet"
Really disappointed with the standard of apartment. The lack of concern when Reported. Would not recommend and would never stay again.
Couldn't eat off cutlery and Plates...filthy. lounge suite stained and unclean.
Worst place I've stayed in years
Our Address
510 Marine Parade, Biggera Waters QLD 4216, Australia
Initial impressions where not good. The room looked like it had not been cleaned in a while. The ladies wanted out straight away. I know this is not true about all apartments, as my sons unit was spotless and recently refurbished. I'm glad we stayed, the location was superb, the staff friendly and accomodating and we loved having 2 pools.
This is the 2nd time that I have stayed at The Atrium. I stayed here for location close to family. The rooms are very old and tired. The bedrooms do not have air conditioning. Our main bedroom did have a ceiling fan. Convenient to have a small kitchen and lounge/ dining as a restaurant is not close by. Great view from our balcony which overlooked the water. The atrium has 2 pools but I would not consider it a Resort. The Cafe located downstairs is great. Delicious food. Great coffee and pleasant staff. Open for breakfast and lunch.
Great location, good food and two pools. Perfect for a family holiday. Not sure why there are so many negative reviews as the place was great. The only small negative was a slightly worn tv remote
We checked in for 3 nights with our two little kids and both the rooms were infested with bed bugs. We had to leave the hotel same night. Cups provided in the room also had stain marks and upon asking for pool towels we were told it can be hired. Never going back and only positive was we were fully refunded but holiday spoilt.
So disappointing! Clearly every room is very different! Room was filthy! Blood stains on pillows, rubbish under cupboards (old medicines), dust and dirt every where, old noodles on the floor, food stains on walls, broken facilities. Reported straight away, cleaner was sent to wipe over things immediately. Cleaner admitted it was disgusting and needed a full clean and she would be back to do so in the morning. Cleaner didn't return. Spa bath cover snapped and broken, hanging off and child cut his leg on getting out. Was also Reported. Did not get fixed ans unable to use it at all. Roof leaking in the games room in basement with tarps and buckets all over the floor. Went to order from on-site Cafe within advertised times yet was told they were closing early as was "quiet" Really disappointed with the standard of apartment. The lack of concern when Reported. Would not recommend and would never stay again. Couldn't eat off cutlery and Plates...filthy. lounge suite stained and unclean. Worst place I've stayed in years