We booked a stay at Splendido for two nights, and were informed that the room we were meant to be staying in was still under renovation so wasn’t available for us to stay in. However, the hotel manager went out of his way to accommodate us and gave us an upgrade to a luxury apartment for one of the nights. The apartments we stayed in were both spacious and clean, absolutely no complaints. Would reccomend for good value, great location and helpful staff!
Michelle Jones
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December 15, 2024
Very disappointing is an understatement. Would not recommend!
Carpets were soaking wet. The mold in the shower was horrendous and the smell was so bad. Air Conditioning units were full of mold. Blinds missing throughout the apartment which offered no privacy.
Management was disgraceful. Eddie really needs to find another job NOT in hospitality! Would have to be the rudest most unprofessional hotel manager I've ever met.
Overall experience was terrible!!!!
Thumbs down 👎
Emily Strevens
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February 03, 2025
DONT STAY
This place is absolutely appalling, from a 2inch thick matress topper ontop of springs, to stains all over the carpets to filthy walls and everything in between. The the soap scum on the shower screens and the streaks all over the bathroom tiles. This place would not pass a health and safety inspection and definitely wouldn't be up to minimum standard. The management of this place need to up there standards of who they let buy and rent out these apartments and hold themselves responsible for the appalling condition as after all its there name on the face of it.
Racheal
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December 14, 2024
Very difficult to find reception in the rain. Walked into our room and there were dirty cleaning cloths on the floor. Cobwebs in the corners, little bits in the carpet, it just didn't feel 100% clean. Manager was very helpful. For the price and location it is still a very good deal
Hogan “Woody” Landers
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October 30, 2024
I would not recommend this resort. After having a booking, made via booking com, for 8 months they contacted us two weeks from our intended stay requesting we 'cancel' our booking. They initially claimed it was because we hadn't paid even though under the terms of our booking they were able to take a prepayment from us at anytime. Subsequently they advised the owner had sold the room. None of the reputable property websites had any recent property sales at the resort.
Book with this resort at your own risk.
Our Address
2341 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia
We booked a stay at Splendido for two nights, and were informed that the room we were meant to be staying in was still under renovation so wasn’t available for us to stay in. However, the hotel manager went out of his way to accommodate us and gave us an upgrade to a luxury apartment for one of the nights. The apartments we stayed in were both spacious and clean, absolutely no complaints. Would reccomend for good value, great location and helpful staff!
Very disappointing is an understatement. Would not recommend! Carpets were soaking wet. The mold in the shower was horrendous and the smell was so bad. Air Conditioning units were full of mold. Blinds missing throughout the apartment which offered no privacy. Management was disgraceful. Eddie really needs to find another job NOT in hospitality! Would have to be the rudest most unprofessional hotel manager I've ever met. Overall experience was terrible!!!! Thumbs down 👎
DONT STAY This place is absolutely appalling, from a 2inch thick matress topper ontop of springs, to stains all over the carpets to filthy walls and everything in between. The the soap scum on the shower screens and the streaks all over the bathroom tiles. This place would not pass a health and safety inspection and definitely wouldn't be up to minimum standard. The management of this place need to up there standards of who they let buy and rent out these apartments and hold themselves responsible for the appalling condition as after all its there name on the face of it.
Very difficult to find reception in the rain. Walked into our room and there were dirty cleaning cloths on the floor. Cobwebs in the corners, little bits in the carpet, it just didn't feel 100% clean. Manager was very helpful. For the price and location it is still a very good deal
I would not recommend this resort. After having a booking, made via booking com, for 8 months they contacted us two weeks from our intended stay requesting we 'cancel' our booking. They initially claimed it was because we hadn't paid even though under the terms of our booking they were able to take a prepayment from us at anytime. Subsequently they advised the owner had sold the room. None of the reputable property websites had any recent property sales at the resort. Book with this resort at your own risk.