Stayed for a work conference.
Definitely has resort feel!
I had a double ground floor room with garden veranda. Large size room, all amenities that I required. Rooms very quiet.
Included breakfast was what you would expect in Bali so pleasantly surprised. All hotel food was very good. Self serve water and ice machines on each level.
Pearls Bar was a lovely spot for a night cap. Swim up bar in hotel pool and lots of sun lounges and tables for dining at. Beach access from pool.
Hotel is a little tired looking but had everything we needed and staff very friendly and attentive.
Walking distance to Sea World, marina and near by restaurants and shops (although shopping complex appeared to be closing down?).
My only complaint was the $8 room service delivery fee and room service not available 24/7.
Would definitely stay again and recommend
Funda Aykan
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April 07, 2025
We had a wonderful stay at the Sheraton Grand Mirage! The private beach was absolutely perfect. The pool area was amazing, but sometimes it was so crowded that it was hard to find a place to sit.
Our room was big, clean, and beautifully designed, making our stay extra comfortable. The food was delicious, especially the breakfast buffet, so much variety and everything tasted great. The only downside was that it could get very busy, and we sometimes had to queue for the buffet.
Overall, a fantastic experience and we’d definitely come back!
Travis Hollowell
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February 18, 2025
Our stay at the Sheraton Grand Mirage Gold Coast was overall very good. The hotel was clean and modern, and our room was comfortable and well-maintained.
The breakfast buffet had a nice variety, and the kids really enjoyed the rotating selection of pancakes, waffles, and French toast each morning. I particularly liked the Eggs Benedict, though I felt the buffet was overpriced for what was offered.
The beach was beautiful, but the waves were quite choppy, so we didn’t spend much time there. The pool area was gorgeous, but unfortunately, even in the Australian summer, the water was quite cold, making it uncomfortable for the kids to enjoy.
A standout feature was the parking system—they use cameras to scan your license plate, so you don’t need a key card to enter or exit the garage. It was a super convenient and hassle-free experience.
We also ordered pizza by the pool, which was pretty good, and overall, our stay was solid. A beautiful resort with great amenities, though a warmer pool and better breakfast value would make it even better!
yu nishimoto
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March 16, 2025
I have stayed here multiple times for special birthday celebrations. This time, while the cleanliness of the room was disappointing at first, I truly appreciated the way the issue was handled. The manager personally came to apologize and made sure we were well looked after, which really showed their commitment to guest satisfaction. They did everything they could to make up for the inconvenience, and I felt genuinely cared for.
As a high-end hotel, expectations are naturally high, and I do hope housekeeping improves to match the overall standard of the property. That said, the service recovery was excellent, and I truly appreciate their efforts.
Ana Hollands
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March 28, 2025
Had the best experience here over the last few days, the service was absolutely amazing everyone so so kind and willing to help with anything we needed during our stay. We asked to change room due to the elevator being out of order ( not going to walk up 2 flights of stairs in a wedding dress) they asked no questions and changed our room with out any issues. We booked a Lagoon room and it was beautiful with a good amount of space to have lots of people coming in and out for all our pre wedding needs ! They sent us champagne and platters with desert ect for when we were getting ready and again the staff were so amazing and kind with the entire process. The food was always really good to with heaps of options from the buffet. We had an amazing experience and highly recommend after our stay !
Stayed for a work conference. Definitely has resort feel! I had a double ground floor room with garden veranda. Large size room, all amenities that I required. Rooms very quiet. Included breakfast was what you would expect in Bali so pleasantly surprised. All hotel food was very good. Self serve water and ice machines on each level. Pearls Bar was a lovely spot for a night cap. Swim up bar in hotel pool and lots of sun lounges and tables for dining at. Beach access from pool. Hotel is a little tired looking but had everything we needed and staff very friendly and attentive. Walking distance to Sea World, marina and near by restaurants and shops (although shopping complex appeared to be closing down?). My only complaint was the $8 room service delivery fee and room service not available 24/7. Would definitely stay again and recommend
We had a wonderful stay at the Sheraton Grand Mirage! The private beach was absolutely perfect. The pool area was amazing, but sometimes it was so crowded that it was hard to find a place to sit. Our room was big, clean, and beautifully designed, making our stay extra comfortable. The food was delicious, especially the breakfast buffet, so much variety and everything tasted great. The only downside was that it could get very busy, and we sometimes had to queue for the buffet. Overall, a fantastic experience and we’d definitely come back!
Our stay at the Sheraton Grand Mirage Gold Coast was overall very good. The hotel was clean and modern, and our room was comfortable and well-maintained. The breakfast buffet had a nice variety, and the kids really enjoyed the rotating selection of pancakes, waffles, and French toast each morning. I particularly liked the Eggs Benedict, though I felt the buffet was overpriced for what was offered. The beach was beautiful, but the waves were quite choppy, so we didn’t spend much time there. The pool area was gorgeous, but unfortunately, even in the Australian summer, the water was quite cold, making it uncomfortable for the kids to enjoy. A standout feature was the parking system—they use cameras to scan your license plate, so you don’t need a key card to enter or exit the garage. It was a super convenient and hassle-free experience. We also ordered pizza by the pool, which was pretty good, and overall, our stay was solid. A beautiful resort with great amenities, though a warmer pool and better breakfast value would make it even better!
I have stayed here multiple times for special birthday celebrations. This time, while the cleanliness of the room was disappointing at first, I truly appreciated the way the issue was handled. The manager personally came to apologize and made sure we were well looked after, which really showed their commitment to guest satisfaction. They did everything they could to make up for the inconvenience, and I felt genuinely cared for. As a high-end hotel, expectations are naturally high, and I do hope housekeeping improves to match the overall standard of the property. That said, the service recovery was excellent, and I truly appreciate their efforts.
Had the best experience here over the last few days, the service was absolutely amazing everyone so so kind and willing to help with anything we needed during our stay. We asked to change room due to the elevator being out of order ( not going to walk up 2 flights of stairs in a wedding dress) they asked no questions and changed our room with out any issues. We booked a Lagoon room and it was beautiful with a good amount of space to have lots of people coming in and out for all our pre wedding needs ! They sent us champagne and platters with desert ect for when we were getting ready and again the staff were so amazing and kind with the entire process. The food was always really good to with heaps of options from the buffet. We had an amazing experience and highly recommend after our stay !