My husband Michael has been attending this clinic over the past year and has received incredible care from all the staff involved in his ongoing and complex treatment. Beginning with the doctors including Dr J Lee, Dr S Syed and Dr L Rea, they have provided the most professional, courteous and competent care to Michael. This level of service has been replicated by the practice manager Jackie , administration manager Sheree and nursing professional Anna, who provide incredible service and supporting care to Michael.
We would not hesitate to recommend this clinic and the wonderful staff who serve our community with such passion and care.
Sandy Pike
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June 06, 2024
So happy with the caring service provided at Runaway Bay Medical and Dental Centre, from the friendly phlebotomist taking my blood; the efficient and caring nurse, who took the time to answer my questions and explain issues to me, (which doesn't happen in many medical centres in Australia, but which we are used to at medical facilities in countries overseas where we have lived), to my appointment with the delightful lady doctor. I can highly recommend this medical centre.
Kelly Schultz
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July 25, 2024
Such a beautiful little Drs surgery. It’s not often we need to go but wouldn’t go anywhere else. The Receptionist is nothing but supportive, kind and polite- had an injured child and was able to see a Dr Luke within 30 mins.
Thank You
Shu Ean Wong
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May 24, 2024
Had a very negative experience with the receptionist (Jackie?) today. For context, I am a fellow person who works in healthcare, and I was trying to assist a mutual patient by contacting the clinic on the patient's behalf. The receptionist could not assist me in any way, and would not even wait until I finished speaking, before promptly hanging up on me - all because the Doctor was not in today. I understand there are procedures, but to just hang up on me without any attempt to help is not something I've encountered in my years of work. Just a suggestion: a simple commitment to ensure that my message reached the doctor when they were in again on Monday would have been sufficient. Following this call, I updated the patient with the situation and she regretted to inform me that she has had similarly disappointing experiences with this clinic. I am truely sad that this the standard of care that is considered acceptable at this clinic.
Christy Tara
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September 11, 2024
Delighted with the assessment and care taken by this clinic. The medical Personnel are highly skilled and extremely supportive.
My husband Michael has been attending this clinic over the past year and has received incredible care from all the staff involved in his ongoing and complex treatment. Beginning with the doctors including Dr J Lee, Dr S Syed and Dr L Rea, they have provided the most professional, courteous and competent care to Michael. This level of service has been replicated by the practice manager Jackie , administration manager Sheree and nursing professional Anna, who provide incredible service and supporting care to Michael. We would not hesitate to recommend this clinic and the wonderful staff who serve our community with such passion and care.
So happy with the caring service provided at Runaway Bay Medical and Dental Centre, from the friendly phlebotomist taking my blood; the efficient and caring nurse, who took the time to answer my questions and explain issues to me, (which doesn't happen in many medical centres in Australia, but which we are used to at medical facilities in countries overseas where we have lived), to my appointment with the delightful lady doctor. I can highly recommend this medical centre.
Such a beautiful little Drs surgery. It’s not often we need to go but wouldn’t go anywhere else. The Receptionist is nothing but supportive, kind and polite- had an injured child and was able to see a Dr Luke within 30 mins. Thank You
Had a very negative experience with the receptionist (Jackie?) today. For context, I am a fellow person who works in healthcare, and I was trying to assist a mutual patient by contacting the clinic on the patient's behalf. The receptionist could not assist me in any way, and would not even wait until I finished speaking, before promptly hanging up on me - all because the Doctor was not in today. I understand there are procedures, but to just hang up on me without any attempt to help is not something I've encountered in my years of work. Just a suggestion: a simple commitment to ensure that my message reached the doctor when they were in again on Monday would have been sufficient. Following this call, I updated the patient with the situation and she regretted to inform me that she has had similarly disappointing experiences with this clinic. I am truely sad that this the standard of care that is considered acceptable at this clinic.
Delighted with the assessment and care taken by this clinic. The medical Personnel are highly skilled and extremely supportive.