Had a disappointing experience with the reception .
I expected this role to be filled by someone with a higher level of responsibility , communication skills, and courtesy to be able to communicate effectively with patients.
Just wondering why google doesn’t have zero star?
Greg Cooper
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March 25, 2025
I have been seeing Dr Appanna for approx. 10 years and I can honestly attest that he is the most thorough and genuine GP I have encountered. Yes he is often running behind, however when it is your turn in the chair you forget about the wait as you understand he has treated the previous patients just as thoroughly and with the same great care as yourself. The front end staff are fully aware of the frustrations of patient's time restraints and in conjunction with the doctors / nurses collaboration are adapting and improving communication to minimise inconvenience. Remember people, this is your health - it is not a sausage factory.
Gemma Quinlan
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April 03, 2025
Dr Naidoo and Dr Appana are Drs that genuinely really care . They spend quality time with each patient. My and husband and I have been seeing them both for years and appreciate them both for their dedication and care factor .
Jade McCloy
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October 05, 2024
Dr Prakash is an excellent doctor, he has a gentle bedside manner and is extremely professional, my 2 year old loves her visits to him. She always feels comfortable and happy around him even when she isn’t feeling great.
Fiona Williams
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January 01, 2023
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr.
Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service
Had a disappointing experience with the reception . I expected this role to be filled by someone with a higher level of responsibility , communication skills, and courtesy to be able to communicate effectively with patients. Just wondering why google doesn’t have zero star?
I have been seeing Dr Appanna for approx. 10 years and I can honestly attest that he is the most thorough and genuine GP I have encountered. Yes he is often running behind, however when it is your turn in the chair you forget about the wait as you understand he has treated the previous patients just as thoroughly and with the same great care as yourself. The front end staff are fully aware of the frustrations of patient's time restraints and in conjunction with the doctors / nurses collaboration are adapting and improving communication to minimise inconvenience. Remember people, this is your health - it is not a sausage factory.
Dr Naidoo and Dr Appana are Drs that genuinely really care . They spend quality time with each patient. My and husband and I have been seeing them both for years and appreciate them both for their dedication and care factor .
Dr Prakash is an excellent doctor, he has a gentle bedside manner and is extremely professional, my 2 year old loves her visits to him. She always feels comfortable and happy around him even when she isn’t feeling great.
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr. Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service