Dr Chinthi and Dr Appanna always take the time to listen to my questions and concerns. They always check for anything that is relevant to my age as well. Where most GPs seem to be in a hurry to rush people through, it’s great to know there are still good doctors. I don’t mind paying for a gap for good service. I’ve been going to Robina Family Medical Centre for years.
Fiona Williams
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January 01, 2023
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr.
Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service
Angela
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August 25, 2021
This was my first visit to this clinic and I will never be returning. Arrived at 10.05 for a 10.10 appointment. Waited for half an hour and then I decided to ask how much longer the dr was going to be as I needed to go to work. I was then told that i am about to be called in. After another 10 minutes, still no dr. I went and told the unprofessional receptionist that I couldn't wait any longer as i needed to get to work by 11am. No apology or anything. If drs are running late, do the decent thing and let patients know instead of keeping them waiting. It's not difficult. If I could give no stars, I would have. I wish I had saw what bad reviews this place had as I wouldn't have wasted my time. Every other clinic in my area was booked out - except for these guys, and this is why. what a joke.
Paige Impressions
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October 08, 2020
We came to this practice after a few bad experiences elsewhere but have been so impressed with all the doctors here. Dr Naidoo is amazing with babies and children. Very thorough and compassionate. We've seen most of the doctors here over the past 2 years and everyone has been awesome. I'd recommend this practice to anyone.
claireelise87
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May 17, 2019
If I could give it 0 stars I would. Unprofessional and rude. Each time I have come here I have been right on time and had to wait over an hour. Tonight I asked the receptionist (after a half hour wait) how much longer it would be because I didn't have the time to wait for hours- she said the doctor won't be much longer- I waited another 25 minutes and left. Allocate longer consults, or tell clients an appropriate time. It's inconsiderate so I can imagine how little the doctors care about my health. I'm going to a different clinic. I suggest others do the same.
Dr Chinthi and Dr Appanna always take the time to listen to my questions and concerns. They always check for anything that is relevant to my age as well. Where most GPs seem to be in a hurry to rush people through, it’s great to know there are still good doctors. I don’t mind paying for a gap for good service. I’ve been going to Robina Family Medical Centre for years.
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr. Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service
This was my first visit to this clinic and I will never be returning. Arrived at 10.05 for a 10.10 appointment. Waited for half an hour and then I decided to ask how much longer the dr was going to be as I needed to go to work. I was then told that i am about to be called in. After another 10 minutes, still no dr. I went and told the unprofessional receptionist that I couldn't wait any longer as i needed to get to work by 11am. No apology or anything. If drs are running late, do the decent thing and let patients know instead of keeping them waiting. It's not difficult. If I could give no stars, I would have. I wish I had saw what bad reviews this place had as I wouldn't have wasted my time. Every other clinic in my area was booked out - except for these guys, and this is why. what a joke.
We came to this practice after a few bad experiences elsewhere but have been so impressed with all the doctors here. Dr Naidoo is amazing with babies and children. Very thorough and compassionate. We've seen most of the doctors here over the past 2 years and everyone has been awesome. I'd recommend this practice to anyone.
If I could give it 0 stars I would. Unprofessional and rude. Each time I have come here I have been right on time and had to wait over an hour. Tonight I asked the receptionist (after a half hour wait) how much longer it would be because I didn't have the time to wait for hours- she said the doctor won't be much longer- I waited another 25 minutes and left. Allocate longer consults, or tell clients an appropriate time. It's inconsiderate so I can imagine how little the doctors care about my health. I'm going to a different clinic. I suggest others do the same.