By far the worst doctors I’ve ever had to deal with.
For the second time this year they have failed to call for a Tele consultation which has cost me a days wages.
Even after ringing them through the day 4 times to make sure that I would get a call
Doctor Helana still failed to do the consultation..
Do not recommend them for anything. Supposed owner Rama didn’t even apologise for his doctors uselessness.
If I could rate lower than a 1 star I would.
Eugene Iv Galperin
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July 31, 2024
About half a year ago I came to Galina with a slight irritation on my neck. After examining my problem, she prescribed me an ointment (for the feet!??!!). At first I didn’t pay attention to it and applied it for two days. On the third day everything was very swollen and itchy. When I came to this clinic again on the third day, Galina was not there and I got to Dr. Lawrence. He was honored to take the scrub and send it to the lab for testing and prescribed me steroids and antibiotics. The whole next week I suffered from itching and steroids that didn’t let me sleep!!!! It was horrible! After some time, I received an answer that I didn’t have any infection….
I never went back to them again.
Unfortunately, because of them I have been suffering for half a year with a simple problem that could have been solved if I had been diagnosed correctly and prescribed the right ointment as soon as it appeared. I advise everyone to stay away from this place if you value your health!!!
Ben Pearce
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September 26, 2024
If I could give a negative 100 stars I would. Dr Leela must of got her degree from Wish or Temu. Took our 10 year old son in for a few issues he has been having and to get a referral for a specialist. The Dr declined to give us a referral and we were told that there is nothing wrong with him after her examination of him walking 3 steps in her room and touching his neck saying "he has a stiff neck". After seeing another Dr who referred us on and after scans etc, he actually has a Tumour in his LH foot that requires URGENT attention. Thanks a lot Dr or should I say Leela as your not a Dr, I hope you get bad Karma for the rest of your life..
Xylo Aria
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August 28, 2024
My partner finally booked a doctor's consultation about his alcohol problem and not only did Dr Galina not help him at all but made him feel like he was wasting her time by coming to her for help. This lack of empathy is not only immoral in a doctor but also dangerous for a patient who needs help and who may not again work up the courage to make another appointment. If you need help, my suggestion would be to not go here.
Vanessa Gillan
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October 10, 2024
After waiting all day for a simple phone consult, which i was entitled to as i had been in person multiple times in the past few months to only have to call myself because no one contacted me , to be told i would be sent the required documents but nothing at all sent after multiple calls and trying to get ahold of the things i needed. Never again. Dont recommend, even the bulk bill free service is absolutely not worth it. Dont waste your time
By far the worst doctors I’ve ever had to deal with. For the second time this year they have failed to call for a Tele consultation which has cost me a days wages. Even after ringing them through the day 4 times to make sure that I would get a call Doctor Helana still failed to do the consultation.. Do not recommend them for anything. Supposed owner Rama didn’t even apologise for his doctors uselessness. If I could rate lower than a 1 star I would.
About half a year ago I came to Galina with a slight irritation on my neck. After examining my problem, she prescribed me an ointment (for the feet!??!!). At first I didn’t pay attention to it and applied it for two days. On the third day everything was very swollen and itchy. When I came to this clinic again on the third day, Galina was not there and I got to Dr. Lawrence. He was honored to take the scrub and send it to the lab for testing and prescribed me steroids and antibiotics. The whole next week I suffered from itching and steroids that didn’t let me sleep!!!! It was horrible! After some time, I received an answer that I didn’t have any infection…. I never went back to them again. Unfortunately, because of them I have been suffering for half a year with a simple problem that could have been solved if I had been diagnosed correctly and prescribed the right ointment as soon as it appeared. I advise everyone to stay away from this place if you value your health!!!
If I could give a negative 100 stars I would. Dr Leela must of got her degree from Wish or Temu. Took our 10 year old son in for a few issues he has been having and to get a referral for a specialist. The Dr declined to give us a referral and we were told that there is nothing wrong with him after her examination of him walking 3 steps in her room and touching his neck saying "he has a stiff neck". After seeing another Dr who referred us on and after scans etc, he actually has a Tumour in his LH foot that requires URGENT attention. Thanks a lot Dr or should I say Leela as your not a Dr, I hope you get bad Karma for the rest of your life..
My partner finally booked a doctor's consultation about his alcohol problem and not only did Dr Galina not help him at all but made him feel like he was wasting her time by coming to her for help. This lack of empathy is not only immoral in a doctor but also dangerous for a patient who needs help and who may not again work up the courage to make another appointment. If you need help, my suggestion would be to not go here.
After waiting all day for a simple phone consult, which i was entitled to as i had been in person multiple times in the past few months to only have to call myself because no one contacted me , to be told i would be sent the required documents but nothing at all sent after multiple calls and trying to get ahold of the things i needed. Never again. Dont recommend, even the bulk bill free service is absolutely not worth it. Dont waste your time