I can’t say enough good things about my stay at RACV Royal Pines Resort. The hotel itself it's amazing and the service was truly next level.
The facilities were fantastic—spotless, modern, comfortable additionally the breakfast and the wide range of restaurants were great. Everything about my stay was wonderful, and the team went above and beyond to make it a memorable experience.
After I checked out, I realized I’d left behind a toy that belonged to my niece and a couple of earrings. Once I contacted the hotel they immediately started looking for the items, kept me updated every step of the way, and found everything. On top of that, they arranged to have the items shipped back to me quickly and made the whole process so easy and stress-free.
The communication from start to finish was outstanding—friendly, professional, and reassuring. It’s clear they really care about their guests.
I’d 100% recommend RACV Royal Pines Resort to anyone. They’ve truly earned my loyalty!
Vania Banks
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January 03, 2025
This is the best kept secret on the Gold coast. It is the perfect resort for families of all ages as well as anyone that wants to stay somewhere where you can park the car when you arrive and never have to leave. Great restaurants, cafes and room service meals. Staff are excellent and we will continue to go there regularly. Love it.
Kylie Callaghan
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December 27, 2024
Absolutely loved our stay here over Christmas! I think we’ve just found our new yearly tradition.
Pros - location. It’s closed to supermarket, takeaway, restaurants, shopping plus loads of restaurants to choose from at the hotel.
The room was large. We had the superior twin which came with two doubles (great for a family)
Amenities were the best! Kids pool with slides, splash zone, a second pool, loads of seating, playground, arcade games and access to tennis and golf. The arcade games and tennis was free. It was a nice surprise.
Cons - when we arrived to check in at 2 we were asked to wait due to a staff change over (right at check in time) we were told to wait to the side. When the person logged back in he started serving other people.
The room was quite dusty. I would say the cleanliness didn’t reach my expectations of the hotel and the standard set.
Would definitely stay here again. The pros outweigh the cons
Mitchell Johnstone
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December 08, 2024
Everything here is First Class! The moment you walk in the reception team are incredibly kind and welcoming. The rooms are massive in size and immaculate. The staff on dining and bars are fantastic! Plenty of parking available on arrival and length of stay. The facilities include but not limited to pool, gym, sauna, tennis, golf, luxury spa. I was really impressed overall!
Thank you for the amazing service. =)
Alita DeBrincat
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December 04, 2024
A Fantastic Stay on the Gold Coast!
We had an amazing time staying here! The staff were absolutely fabulous—some were downright hilarious and made our visit so much fun. The food was spot on, perfectly cooked and delicious. To top it all off, the beds and pillows were incredibly comfortable, making for a truly relaxing stay. Highly recommend this place for anyone looking for a great experience on the Gold Coast!
I can’t say enough good things about my stay at RACV Royal Pines Resort. The hotel itself it's amazing and the service was truly next level. The facilities were fantastic—spotless, modern, comfortable additionally the breakfast and the wide range of restaurants were great. Everything about my stay was wonderful, and the team went above and beyond to make it a memorable experience. After I checked out, I realized I’d left behind a toy that belonged to my niece and a couple of earrings. Once I contacted the hotel they immediately started looking for the items, kept me updated every step of the way, and found everything. On top of that, they arranged to have the items shipped back to me quickly and made the whole process so easy and stress-free. The communication from start to finish was outstanding—friendly, professional, and reassuring. It’s clear they really care about their guests. I’d 100% recommend RACV Royal Pines Resort to anyone. They’ve truly earned my loyalty!
This is the best kept secret on the Gold coast. It is the perfect resort for families of all ages as well as anyone that wants to stay somewhere where you can park the car when you arrive and never have to leave. Great restaurants, cafes and room service meals. Staff are excellent and we will continue to go there regularly. Love it.
Absolutely loved our stay here over Christmas! I think we’ve just found our new yearly tradition. Pros - location. It’s closed to supermarket, takeaway, restaurants, shopping plus loads of restaurants to choose from at the hotel. The room was large. We had the superior twin which came with two doubles (great for a family) Amenities were the best! Kids pool with slides, splash zone, a second pool, loads of seating, playground, arcade games and access to tennis and golf. The arcade games and tennis was free. It was a nice surprise. Cons - when we arrived to check in at 2 we were asked to wait due to a staff change over (right at check in time) we were told to wait to the side. When the person logged back in he started serving other people. The room was quite dusty. I would say the cleanliness didn’t reach my expectations of the hotel and the standard set. Would definitely stay here again. The pros outweigh the cons
Everything here is First Class! The moment you walk in the reception team are incredibly kind and welcoming. The rooms are massive in size and immaculate. The staff on dining and bars are fantastic! Plenty of parking available on arrival and length of stay. The facilities include but not limited to pool, gym, sauna, tennis, golf, luxury spa. I was really impressed overall! Thank you for the amazing service. =)
A Fantastic Stay on the Gold Coast! We had an amazing time staying here! The staff were absolutely fabulous—some were downright hilarious and made our visit so much fun. The food was spot on, perfectly cooked and delicious. To top it all off, the beds and pillows were incredibly comfortable, making for a truly relaxing stay. Highly recommend this place for anyone looking for a great experience on the Gold Coast!