Went in with happy long nails that needed a refill and colour. I asked for a little shorter but the nail lady just did it and didn’t ask my thoughts on length until she was at colouring (she made my nails too short for the length)
When she was shaping my nails, she made them super sharp and I kept saying “no too sharp” and she went sharper. Some nails came out shorter or wonky or made my finger look super rounded.
They definitely felt very pushy for wanting to get through customers fast.
I ended up walking back in showing I wasn’t happy but I still walked out unhappy cause this situation would have being a complete redo and I’m not paying for that when I paid for a unhappy set of nails
I’ve never had this lady before but honestly, other times I’ve had my nails done, there wasn’t a problem with my nails until now.
Barbara Guzzo
-
July 22, 2024
NOT WHAT YOU WANT ON YOUR WEDDING DAY! I went there with my family to get our nails for my wedding day, and I’ve asked to get BIAB and extensions. The staff were rude and said it would take too long and wouldn’t work (which is a lie as I get it done in Brisbane). They were already doing my pedi and my family so we couldn’t leave but I wish I had because my pinky nail popped off, then just before walking down the aisle my ring finger nail coming out, thanks to the venue and their super glue. Now I’m leaving to my honeymoon with another nail off.
Rlc 07
-
January 17, 2025
Had a Mummy & Daughter pedicure pamper here. Wasnt too busy, so did a walk-in. We enjoyed the massage chairs. The staff do talk amongst themselves in their language across the salon which can takeaway the relaxing vibe.
Karen
-
November 12, 2024
Waited 35 minutes for someone from their other salon to come across and do my nails, only then given books to choose colour and her shirt was quite stained and looked like it hadn’t been washed in awhile. Two others walked out sick of waiting. I understand the difficulties in covering busy times but they were very disorganised.
Natalia Jastrzab
-
January 16, 2025
This place is pricey for the low quality service they provide. I have tried them a few times, and it’s always rushed and sub-par. Especially try to avoid shellac removal, they destroyed my nails and charged me for doing so. I recommend the nail place over by Big W instead :)
Our Address
Shop 5058, Level 1 Robina Town Centre Opp. Myer Level 1 &, Above Forever New, Robina QLD 4230, Australia
Went in with happy long nails that needed a refill and colour. I asked for a little shorter but the nail lady just did it and didn’t ask my thoughts on length until she was at colouring (she made my nails too short for the length) When she was shaping my nails, she made them super sharp and I kept saying “no too sharp” and she went sharper. Some nails came out shorter or wonky or made my finger look super rounded. They definitely felt very pushy for wanting to get through customers fast. I ended up walking back in showing I wasn’t happy but I still walked out unhappy cause this situation would have being a complete redo and I’m not paying for that when I paid for a unhappy set of nails I’ve never had this lady before but honestly, other times I’ve had my nails done, there wasn’t a problem with my nails until now.
NOT WHAT YOU WANT ON YOUR WEDDING DAY! I went there with my family to get our nails for my wedding day, and I’ve asked to get BIAB and extensions. The staff were rude and said it would take too long and wouldn’t work (which is a lie as I get it done in Brisbane). They were already doing my pedi and my family so we couldn’t leave but I wish I had because my pinky nail popped off, then just before walking down the aisle my ring finger nail coming out, thanks to the venue and their super glue. Now I’m leaving to my honeymoon with another nail off.
Had a Mummy & Daughter pedicure pamper here. Wasnt too busy, so did a walk-in. We enjoyed the massage chairs. The staff do talk amongst themselves in their language across the salon which can takeaway the relaxing vibe.
Waited 35 minutes for someone from their other salon to come across and do my nails, only then given books to choose colour and her shirt was quite stained and looked like it hadn’t been washed in awhile. Two others walked out sick of waiting. I understand the difficulties in covering busy times but they were very disorganised.
This place is pricey for the low quality service they provide. I have tried them a few times, and it’s always rushed and sub-par. Especially try to avoid shellac removal, they destroyed my nails and charged me for doing so. I recommend the nail place over by Big W instead :)