Started using Platinum Pool Centre Mudgeeraba in February 24 for all my pool requirements. The staff are friendly, most helpful and always give practical advice regarding products and equipment.
Recently discussed with Jade the problems I have had over time with suction cleaners. Showed him a short video of the latest cleaner, he quickly identified the problem and recommended a cleaner with ceramic shoes which I purchased.
Works a treat, would thoroughly recommend.
Ian Y
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July 30, 2024
I called them today to inquire about prices for a pump and chlorinator because the quotes I received from my local pool shop were unreasonably high. Jade answered my call and was exceptionally enthusiastic and helpful. He provided detailed information about different products and recommended more affordable and reliable options based on my situation, rather than just pushing more expensive, fancy items. Jade was incredibly patient and knowledgeable—honestly, I’ve visited many local pool shops, and it’s rare to find someone so well-informed. With such dedicated and customer-focused staff, it’s no wonder this shop is doing so well. Highly recommended!
Cory Teso
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August 11, 2024
This guy is authentic. He knew I wasn't purchasing from him as I went second hand, only to buy trouble. After calling 5 different on line pool shops, he was the only one offering genuine help and advice. Honestly, next time I wont go anywhere else. They should change their name to 'Platinum pool care' instead of 'centre' as I found they really do care and with that, they saved me a whole lot more time and money. Namaste Guys. Truly grateful.
Sally Neale
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June 04, 2024
Having had unacceptable service at another Pool business where I waited a week to have absolutely nothing resolved, my husband took our problem pool filter into Platinum Pools late on a Friday afternoon. The following Monday we received a phone call from the technician at Platinum Pools, who had already looked into the viability of repairing the pump (as it was quite old), and we decided to install a new pump. He scheduled a visit to our house on the Wednesday of that week, and then phoned us on the Tuesday to say that he was able to come right then, and arrived at our house, installed the new pump, and left all within 45 mins. To say I was blown away with this service after our previous bad experience is an understatement.
Well done to all of you for your great, friendly service - we will certainly be supporting you with all of our swimming pool needs.
Bill Blackley
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August 15, 2024
As a complete beginner to maintaining a pool the team at Platinum Pools have solved all my pool issues. Friendly and helpful. Problems solved quickly and easily. Awesome service. Great advice. Highly recommend.
Our Address
Shop C3B, 50/54 Railway St, Mudgeeraba QLD 4213, Australia
Started using Platinum Pool Centre Mudgeeraba in February 24 for all my pool requirements. The staff are friendly, most helpful and always give practical advice regarding products and equipment. Recently discussed with Jade the problems I have had over time with suction cleaners. Showed him a short video of the latest cleaner, he quickly identified the problem and recommended a cleaner with ceramic shoes which I purchased. Works a treat, would thoroughly recommend.
I called them today to inquire about prices for a pump and chlorinator because the quotes I received from my local pool shop were unreasonably high. Jade answered my call and was exceptionally enthusiastic and helpful. He provided detailed information about different products and recommended more affordable and reliable options based on my situation, rather than just pushing more expensive, fancy items. Jade was incredibly patient and knowledgeable—honestly, I’ve visited many local pool shops, and it’s rare to find someone so well-informed. With such dedicated and customer-focused staff, it’s no wonder this shop is doing so well. Highly recommended!
This guy is authentic. He knew I wasn't purchasing from him as I went second hand, only to buy trouble. After calling 5 different on line pool shops, he was the only one offering genuine help and advice. Honestly, next time I wont go anywhere else. They should change their name to 'Platinum pool care' instead of 'centre' as I found they really do care and with that, they saved me a whole lot more time and money. Namaste Guys. Truly grateful.
Having had unacceptable service at another Pool business where I waited a week to have absolutely nothing resolved, my husband took our problem pool filter into Platinum Pools late on a Friday afternoon. The following Monday we received a phone call from the technician at Platinum Pools, who had already looked into the viability of repairing the pump (as it was quite old), and we decided to install a new pump. He scheduled a visit to our house on the Wednesday of that week, and then phoned us on the Tuesday to say that he was able to come right then, and arrived at our house, installed the new pump, and left all within 45 mins. To say I was blown away with this service after our previous bad experience is an understatement. Well done to all of you for your great, friendly service - we will certainly be supporting you with all of our swimming pool needs.
As a complete beginner to maintaining a pool the team at Platinum Pools have solved all my pool issues. Friendly and helpful. Problems solved quickly and easily. Awesome service. Great advice. Highly recommend.