We received outstanding service from Grayson at Platinum Pools! He took the time to thoroughly explain our pool’s chlorination requirements and helped us make a confident and informed decision. His technical knowledge was exceptional and saved us from making a costly mistake. Fantastic service — highly recommended for anyone needing expert pool advice. Thanks Grayson!!!
Scott Allen
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October 02, 2025
After calling, I was told that the online shop prices may not always be up to date. Their terms and conditions also state that they can change the price even after purchase. This approach risks customers wasting their time, so it’s something to be mindful of when using their website.
Tim
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March 25, 2025
Once again, Jade and his team at Platinum Pools Mudgeeraba have saved the day. We needed some urgent repairs to our pool filter system and Jade was able to quickly identify the issues, source the parts and squeezed us in to do the repairs in the middle of a post cyclone pool service nightmare..! Awesome service, thanks again guys. Tim O'C
Ian Y
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July 30, 2024
I called them today to inquire about prices for a pump and chlorinator because the quotes I received from my local pool shop were unreasonably high. Jade answered my call and was exceptionally enthusiastic and helpful. He provided detailed information about different products and recommended more affordable and reliable options based on my situation, rather than just pushing more expensive, fancy items. Jade was incredibly patient and knowledgeable—honestly, I’ve visited many local pool shops, and it’s rare to find someone so well-informed. With such dedicated and customer-focused staff, it’s no wonder this shop is doing so well. Highly recommended!
Kylie
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October 08, 2024
Started using Platinum Pool Centre Mudgeeraba in February 24 for all my pool requirements. The staff are friendly, most helpful and always give practical advice regarding products and equipment.
Recently discussed with Jade the problems I have had over time with suction cleaners. Showed him a short video of the latest cleaner, he quickly identified the problem and recommended a cleaner with ceramic shoes which I purchased.
Works a treat, would thoroughly recommend.
Our Address
Shop C3B, 50/54 Railway St, Mudgeeraba QLD 4213, Australia
We received outstanding service from Grayson at Platinum Pools! He took the time to thoroughly explain our pool’s chlorination requirements and helped us make a confident and informed decision. His technical knowledge was exceptional and saved us from making a costly mistake. Fantastic service — highly recommended for anyone needing expert pool advice. Thanks Grayson!!!
After calling, I was told that the online shop prices may not always be up to date. Their terms and conditions also state that they can change the price even after purchase. This approach risks customers wasting their time, so it’s something to be mindful of when using their website.
Once again, Jade and his team at Platinum Pools Mudgeeraba have saved the day. We needed some urgent repairs to our pool filter system and Jade was able to quickly identify the issues, source the parts and squeezed us in to do the repairs in the middle of a post cyclone pool service nightmare..! Awesome service, thanks again guys. Tim O'C
I called them today to inquire about prices for a pump and chlorinator because the quotes I received from my local pool shop were unreasonably high. Jade answered my call and was exceptionally enthusiastic and helpful. He provided detailed information about different products and recommended more affordable and reliable options based on my situation, rather than just pushing more expensive, fancy items. Jade was incredibly patient and knowledgeable—honestly, I’ve visited many local pool shops, and it’s rare to find someone so well-informed. With such dedicated and customer-focused staff, it’s no wonder this shop is doing so well. Highly recommended!
Started using Platinum Pool Centre Mudgeeraba in February 24 for all my pool requirements. The staff are friendly, most helpful and always give practical advice regarding products and equipment. Recently discussed with Jade the problems I have had over time with suction cleaners. Showed him a short video of the latest cleaner, he quickly identified the problem and recommended a cleaner with ceramic shoes which I purchased. Works a treat, would thoroughly recommend.