When we came from a long international we couldn’t wait to just rest. The apartment was clean and beds comfortable. The views and the grounds of this resort is amazing. Enjoyed a number of barb-bq’s over looking the water. The pools were a highlight. Didn’t get time to play the mini tennis . Accessing the Broardwater and its trails was only a 3 minute walk. 5 minutes in the other direction takes you to shopping and a series of restaurants.
The management gave us every thing we needed and made sure we are comfortable.
iamallin
-
February 02, 2024
We had three separate two-bedroom apartments booked for a one week stay during January. Overall it wasn’t the best experience for a multitude of reasons.
Positives
- Good location and views
- Reception lady was very nice when initially checking in
- Good facilities (until pool incident, see below)
Negatives
There was dog/cat poo by the pool with about 20 flies on it - see photo. A maintenance/caretaker person was notified, he went to have a look but no immediate action was taken. Instead, we were met with a bit of rudeness (foul comments) and a sense of inconvenience. About half an hour later he finally proceeded to clean it with a pan and broom. Shockingly a member of our group watched as he went on to rinse the broom in the pool water. This is disgusting and we stopped using the pool for the rest of our stay. This was a huge disappointment for our children.
In terms of the apartments itself, all three were tired looking and generally not well maintained/cleaned. Some things to note were:
• Leaks in main bathroom causing floors to be wet after using the shower
• Broken glass found on bedroom floor
• Rusty nail underneath kitchen table
• Sticky kitchen benches with greasy utensils including mugs, plates, cutlery etc
• Uncomfortable thin mattress in one main bedroom with squeaky bed frame
• 4-5 dining chairs sagged in which made it uncomfortable to sit on
• Ensuite toilet leaking 24/7
• Clogged sink and leaking shower with weak water pressure
• Slow and unstable WiFi (un-usable)
Natalie D
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February 06, 2024
Stayed for two nights in an apartment. Clean, good facilities, should have brought the bathers for a swim but oh well, next time. Location great. Will stay again.
Arianne Crowe
-
October 10, 2023
My family and I had a fabulous 2 weeks at Pelican Cove.
Michelle and Jess are super friendly and accommodating.
Accommodation was great. Apartment 53 overlooking pool and water views.
Would stay again anytime we venture from colder Tassie ❤️
Christine Lawless
-
January 16, 2024
Literally the filthiest set of apartments I have ever come across. I’m gobsmacked at how dirty the floors, sofas and furniture are and oh my God the windows are smears of handprints and oils! I use a towel to open everything!
There’s fingerprints on every surface and it is clear nothing gets properly cleaned, if st all. Plugs don’t hold water, grime in the cupboards, dirt and hair caught up in corners and doorways. We had to sweep the floors ourselves!
Handles on all drawers and doors were filthy with finger marks. Beds were so hard, squeaky and springs pushed into our hips and our bedroom door couldn’t even shut because the bed frame was in the way. So much doesn’t even work such as the TV - you can’t even get a decent station and no Netflix or any option but a remote that says Foxtel but nothing works. And then the remotes have no batteries!! Unbelievable. Lights don’t work. I cannot believe that place.
We went from our friends’ apartment at night to get up to our apartment and our key wouldn’t even unlock the shut stairwell door. If we didn’t have friends there we would have been locked out all night! Luckily our friends let us down into their stairwell basement to walk to the internal carpark door and up through carpark to our apartment. Absolutely ridiculous. It’s hard to imagine anywhere worse than here.
We only stayed here because we were meeting family but never, ever again. I felt dirty just being here. I went home and washed everything. Absolutely disgusting.
You can get better deals in an Airbnb and a much better level of stay. Anything anywhere would be cleaner than this.
When we came from a long international we couldn’t wait to just rest. The apartment was clean and beds comfortable. The views and the grounds of this resort is amazing. Enjoyed a number of barb-bq’s over looking the water. The pools were a highlight. Didn’t get time to play the mini tennis . Accessing the Broardwater and its trails was only a 3 minute walk. 5 minutes in the other direction takes you to shopping and a series of restaurants. The management gave us every thing we needed and made sure we are comfortable.
We had three separate two-bedroom apartments booked for a one week stay during January. Overall it wasn’t the best experience for a multitude of reasons. Positives - Good location and views - Reception lady was very nice when initially checking in - Good facilities (until pool incident, see below) Negatives There was dog/cat poo by the pool with about 20 flies on it - see photo. A maintenance/caretaker person was notified, he went to have a look but no immediate action was taken. Instead, we were met with a bit of rudeness (foul comments) and a sense of inconvenience. About half an hour later he finally proceeded to clean it with a pan and broom. Shockingly a member of our group watched as he went on to rinse the broom in the pool water. This is disgusting and we stopped using the pool for the rest of our stay. This was a huge disappointment for our children. In terms of the apartments itself, all three were tired looking and generally not well maintained/cleaned. Some things to note were: • Leaks in main bathroom causing floors to be wet after using the shower • Broken glass found on bedroom floor • Rusty nail underneath kitchen table • Sticky kitchen benches with greasy utensils including mugs, plates, cutlery etc • Uncomfortable thin mattress in one main bedroom with squeaky bed frame • 4-5 dining chairs sagged in which made it uncomfortable to sit on • Ensuite toilet leaking 24/7 • Clogged sink and leaking shower with weak water pressure • Slow and unstable WiFi (un-usable)
Stayed for two nights in an apartment. Clean, good facilities, should have brought the bathers for a swim but oh well, next time. Location great. Will stay again.
My family and I had a fabulous 2 weeks at Pelican Cove. Michelle and Jess are super friendly and accommodating. Accommodation was great. Apartment 53 overlooking pool and water views. Would stay again anytime we venture from colder Tassie ❤️
Literally the filthiest set of apartments I have ever come across. I’m gobsmacked at how dirty the floors, sofas and furniture are and oh my God the windows are smears of handprints and oils! I use a towel to open everything! There’s fingerprints on every surface and it is clear nothing gets properly cleaned, if st all. Plugs don’t hold water, grime in the cupboards, dirt and hair caught up in corners and doorways. We had to sweep the floors ourselves! Handles on all drawers and doors were filthy with finger marks. Beds were so hard, squeaky and springs pushed into our hips and our bedroom door couldn’t even shut because the bed frame was in the way. So much doesn’t even work such as the TV - you can’t even get a decent station and no Netflix or any option but a remote that says Foxtel but nothing works. And then the remotes have no batteries!! Unbelievable. Lights don’t work. I cannot believe that place. We went from our friends’ apartment at night to get up to our apartment and our key wouldn’t even unlock the shut stairwell door. If we didn’t have friends there we would have been locked out all night! Luckily our friends let us down into their stairwell basement to walk to the internal carpark door and up through carpark to our apartment. Absolutely ridiculous. It’s hard to imagine anywhere worse than here. We only stayed here because we were meeting family but never, ever again. I felt dirty just being here. I went home and washed everything. Absolutely disgusting. You can get better deals in an Airbnb and a much better level of stay. Anything anywhere would be cleaner than this.