We had an amazing 3 night stay at the Imperial Hotel. The room was extremely comfortable and well decorated. It was clean on arrival and we were impressed with how well the cleaners kept it looking great throughout our stay. We liked that the room was cleaned promptly after we put out the “Clean my room” sign each day. We loved the buffet breakfast each morning. It even had great gluten free options. Dining at the restaurant for dinner was also excellent. All staff were friendly and helpful. We thoroughly recommend the hotel. We will return!
bede carmine
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October 14, 2024
We had a three-night stay in a lagoon King room and couldn't have asked for a better time. The room was comfy with a beautiful two-person spa and an awesome king size bed. The staff were all extremely helpful and housekeeping were always discreet in their service. Both breakfast and dinner in the hotel were great., cannot complain about any of the food. The pool was a definite highlight, comfortable daybeds, shade if required, easy to access pool with staff all on standby for drinks or assistance. Reception style for extremely helpful as I did have to make a couple of requests due to some medication requirements, but these are all handled professionally and perfectly. I will be returning to the Imperial Hotel and recommending it to friends and family in the future.
Lz
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November 04, 2024
We had an incredible stay here. The service was great, facilities has an old charm about it that I absolutely loved. The man playing piano while you sit and have a champers or a tea was soothing. We made most of the pool after breakfast. The options for breakfast was plentiful and we had the seafood buffet the night before also which was very fresh with loads of options.
The location was in a quiet place.
The only minus would be the visa hold for 30days of $300 please inform customers of this or do a manual release at check out as our funds only went in recently. After waiting one month and a few phone calls to the bank and hotel. It was a pain in the arse but can be avoided by being transparent. Otherwise overall fantastic stay.
Chris Williams
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October 21, 2024
This was a surprise weekend away for my wife and I, and we both loved everything about our stay, and will be back for more visits and longer stays.
Even though the hotel is over 20 years old, the condition of the rooms and cleanliness was perfect. There are some items of furniture in the room that need attention, as they are showing signs of age.
The bed was very comfortable and the room nice and quiet at night.
The breakfast buffet was amazing in the variety and quality of food, with the only issue being the wait for coffee, but kind of unavoidable when you have so many people turn up in a short amount of time, and all want their coffee quickly.
Every single staff member had a smile and was professional and friendly.
A very classy and romantic place to be, and we can’t wait to come back.
Anne Berker
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September 09, 2024
We were very impressed with all aspects of The Imperial Hotel. Staff were welcoming and friendly. The room was immaculate. Breakfast was sumptuous. Dinner was a special treat with the seafood linguine being outstanding.
The ambience of the foyer is both relaxing and welcoming with stunning displays of orchids, piano music and beautiful furniture.
We had an amazing 3 night stay at the Imperial Hotel. The room was extremely comfortable and well decorated. It was clean on arrival and we were impressed with how well the cleaners kept it looking great throughout our stay. We liked that the room was cleaned promptly after we put out the “Clean my room” sign each day. We loved the buffet breakfast each morning. It even had great gluten free options. Dining at the restaurant for dinner was also excellent. All staff were friendly and helpful. We thoroughly recommend the hotel. We will return!
We had a three-night stay in a lagoon King room and couldn't have asked for a better time. The room was comfy with a beautiful two-person spa and an awesome king size bed. The staff were all extremely helpful and housekeeping were always discreet in their service. Both breakfast and dinner in the hotel were great., cannot complain about any of the food. The pool was a definite highlight, comfortable daybeds, shade if required, easy to access pool with staff all on standby for drinks or assistance. Reception style for extremely helpful as I did have to make a couple of requests due to some medication requirements, but these are all handled professionally and perfectly. I will be returning to the Imperial Hotel and recommending it to friends and family in the future.
We had an incredible stay here. The service was great, facilities has an old charm about it that I absolutely loved. The man playing piano while you sit and have a champers or a tea was soothing. We made most of the pool after breakfast. The options for breakfast was plentiful and we had the seafood buffet the night before also which was very fresh with loads of options. The location was in a quiet place. The only minus would be the visa hold for 30days of $300 please inform customers of this or do a manual release at check out as our funds only went in recently. After waiting one month and a few phone calls to the bank and hotel. It was a pain in the arse but can be avoided by being transparent. Otherwise overall fantastic stay.
This was a surprise weekend away for my wife and I, and we both loved everything about our stay, and will be back for more visits and longer stays. Even though the hotel is over 20 years old, the condition of the rooms and cleanliness was perfect. There are some items of furniture in the room that need attention, as they are showing signs of age. The bed was very comfortable and the room nice and quiet at night. The breakfast buffet was amazing in the variety and quality of food, with the only issue being the wait for coffee, but kind of unavoidable when you have so many people turn up in a short amount of time, and all want their coffee quickly. Every single staff member had a smile and was professional and friendly. A very classy and romantic place to be, and we can’t wait to come back.
We were very impressed with all aspects of The Imperial Hotel. Staff were welcoming and friendly. The room was immaculate. Breakfast was sumptuous. Dinner was a special treat with the seafood linguine being outstanding. The ambience of the foyer is both relaxing and welcoming with stunning displays of orchids, piano music and beautiful furniture.