Reception girls ,
Go above and beyond to help you get your appointments you need. So professional and genuinely care for there patients,
My dr , is one of the best ,
His experience and expertise with
Complex health issues is commendable and i know I’m in the best and safe hands here.
Im so glad i found this surgery, they really truly care for their patients.
missy muffett
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April 19, 2018
UPDATE: If you choose to sit on the chairs posted below, apparently you need to ask permission from reception. We checked in at reception, waiting room was full, therefore we decided to sit on the chairs outside Dr Nelson's room. However one of the lovely ladies on front desk, shouted out in front of the crowded waiting room "excuse me where are you going?" No need to shout, is there?? This medical practice gets 5 stars because of Dr Hugh Nelson, intelligent, genuine, compassionate Dr. He doesn't bustle you in & out within 6 minutes. His made an enormous difference in my daughter's life, she finally found a Dr who wants to help her change her life. This Dr has immense knowledge & experience with treating patients who suffer from addiction. Dr Hugh is not all talk, he gives you the tools to help yourself & has a network of supportive psychologists. Now we have found it a bit hit & miss with the reception ladies, a couple of them need a lesson on dealing with patients with mental health issues. Especially the young lady on reception with the tattoos, you r just nasty.
Sophie Couper
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December 13, 2024
Asked for my medical records to be emailed to me… but no! Apparently that can’t be done. I work in a medical field and know for sure that patients are entitled to their medical records! Told by reception staff NIKI that’s not what they do…. Appalled by this! All I asked was for it to be emailed to the email on file …. Told It I could be anyone and I understand that but I asked for it to be sent to the email on file I wasn’t changing who received that informantion!!! Get your act together! I’m entitled to my records just being lazy
Ruth W
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May 15, 2024
I have only had positive experiences at Pac Pines Medical centre. I feel upset to see poor reviews as I truly believe the staff are kind and genuine.
My children and I have never been made to feel anything other than welcome and appreciated by both our GP and practice staff. I always recommend this practice to my family and friends.
Do yourself a favour and see for yourself!
I J
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September 03, 2024
This is a wonderful practice place. All the reception staff are so kind and helpful. Thank you so much Dr. Pannu for being my GP for the last few years. You are very professional at the same time very empathetic and kind. Thanks Guys 👏👏
Our Address
6/19 Pitcairn Way, Pacific Pines QLD 4211, Australia
Reception girls , Go above and beyond to help you get your appointments you need. So professional and genuinely care for there patients, My dr , is one of the best , His experience and expertise with Complex health issues is commendable and i know I’m in the best and safe hands here. Im so glad i found this surgery, they really truly care for their patients.
UPDATE: If you choose to sit on the chairs posted below, apparently you need to ask permission from reception. We checked in at reception, waiting room was full, therefore we decided to sit on the chairs outside Dr Nelson's room. However one of the lovely ladies on front desk, shouted out in front of the crowded waiting room "excuse me where are you going?" No need to shout, is there?? This medical practice gets 5 stars because of Dr Hugh Nelson, intelligent, genuine, compassionate Dr. He doesn't bustle you in & out within 6 minutes. His made an enormous difference in my daughter's life, she finally found a Dr who wants to help her change her life. This Dr has immense knowledge & experience with treating patients who suffer from addiction. Dr Hugh is not all talk, he gives you the tools to help yourself & has a network of supportive psychologists. Now we have found it a bit hit & miss with the reception ladies, a couple of them need a lesson on dealing with patients with mental health issues. Especially the young lady on reception with the tattoos, you r just nasty.
Asked for my medical records to be emailed to me… but no! Apparently that can’t be done. I work in a medical field and know for sure that patients are entitled to their medical records! Told by reception staff NIKI that’s not what they do…. Appalled by this! All I asked was for it to be emailed to the email on file …. Told It I could be anyone and I understand that but I asked for it to be sent to the email on file I wasn’t changing who received that informantion!!! Get your act together! I’m entitled to my records just being lazy
I have only had positive experiences at Pac Pines Medical centre. I feel upset to see poor reviews as I truly believe the staff are kind and genuine. My children and I have never been made to feel anything other than welcome and appreciated by both our GP and practice staff. I always recommend this practice to my family and friends. Do yourself a favour and see for yourself!
This is a wonderful practice place. All the reception staff are so kind and helpful. Thank you so much Dr. Pannu for being my GP for the last few years. You are very professional at the same time very empathetic and kind. Thanks Guys 👏👏