Always had a good experience, doctors are highly skilled and empathetic. The check in process is easy, choice of doctor and GP rosters available for patients to see up to 2 weeks in advance. It is amazing that we have this resource available to everyone, consults are always bulk billed to Medicare card holders. The set up is just like a non urgent care clinic, small hospital like clinic at the back always staffed with nurses and they can do ECG's, injections, wound care. They operate on a collaborative care model so all doctors work together. Opening hours are convenient, open til 10pm everyday but if you are wanting to see a doctor after 6pm I recommend checking the app prior to going to the clinic to ensure they are still accepting patients as they can get very busy, the app will notify you if the clinic is no longer accepting walk ins for the day. Make sure your phone is fully charged or bring a book to read while you wait.
Amy Lou
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October 31, 2024
Fantastic service from the Doctors, Nurses and Reception staff. I have been multiple times over the last 3 years and I have never had a bad experience. The reception staff are so helpful and always smile. There can be long waits as its a walk-in centre but after seeing the amount of people who are sitting there I understand, I either wait or go back another day. The Doctors are also so knowledgeable and listen to what I have to say without judgement, which is a nice change. I will definitely continue coming here :)
Joel Barnes
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October 04, 2024
Terrible service, doctor gave my wife a medical certificate for the wrong dates and receptionist was very unhelpful and rude said he is too busy to spare a minute to change the dates and said we had to come back again and wait hours for an appointment, to have it changed.
Then after a discussion said she would message the doctor to change it but never hear back and wasn’t done.
Manager needs to hire helpful and compassionate staff, 04.10.24 afternoon receptionist.
Gayle O'Brien
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October 03, 2024
Dr Pang is a great doctor.
Receptionists friendly and supportive.
Pathologists do a great job.
I’m an counsellor and I recommend all my clients to your clinic. The doctors take their bloods and truly care about their health and well being. Gayle O’Brien
Jason Ganderton
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October 09, 2024
Thought I would ring in this time after waiting 3 hours the the previous time I was there..
I Was told they had 5 doctors on and 15 patients.
Then all of a sudden they were down to one doctor an hour later, i was then told I still had 10 patients to go.
I walked out this time considering the wait previously
Not to mention the last doctor pushed me out so fast!!!
Definitely the Worst practice on the coast.
PUT MORE DOCTORS ON!!!!!!!
Always had a good experience, doctors are highly skilled and empathetic. The check in process is easy, choice of doctor and GP rosters available for patients to see up to 2 weeks in advance. It is amazing that we have this resource available to everyone, consults are always bulk billed to Medicare card holders. The set up is just like a non urgent care clinic, small hospital like clinic at the back always staffed with nurses and they can do ECG's, injections, wound care. They operate on a collaborative care model so all doctors work together. Opening hours are convenient, open til 10pm everyday but if you are wanting to see a doctor after 6pm I recommend checking the app prior to going to the clinic to ensure they are still accepting patients as they can get very busy, the app will notify you if the clinic is no longer accepting walk ins for the day. Make sure your phone is fully charged or bring a book to read while you wait.
Fantastic service from the Doctors, Nurses and Reception staff. I have been multiple times over the last 3 years and I have never had a bad experience. The reception staff are so helpful and always smile. There can be long waits as its a walk-in centre but after seeing the amount of people who are sitting there I understand, I either wait or go back another day. The Doctors are also so knowledgeable and listen to what I have to say without judgement, which is a nice change. I will definitely continue coming here :)
Terrible service, doctor gave my wife a medical certificate for the wrong dates and receptionist was very unhelpful and rude said he is too busy to spare a minute to change the dates and said we had to come back again and wait hours for an appointment, to have it changed. Then after a discussion said she would message the doctor to change it but never hear back and wasn’t done. Manager needs to hire helpful and compassionate staff, 04.10.24 afternoon receptionist.
Dr Pang is a great doctor. Receptionists friendly and supportive. Pathologists do a great job. I’m an counsellor and I recommend all my clients to your clinic. The doctors take their bloods and truly care about their health and well being. Gayle O’Brien
Thought I would ring in this time after waiting 3 hours the the previous time I was there.. I Was told they had 5 doctors on and 15 patients. Then all of a sudden they were down to one doctor an hour later, i was then told I still had 10 patients to go. I walked out this time considering the wait previously Not to mention the last doctor pushed me out so fast!!! Definitely the Worst practice on the coast. PUT MORE DOCTORS ON!!!!!!!