Doctor Love was amazing, he looked after me and my mother with a lot of empathy and care after we were in a traumatic experience. The only reason I didn't give it a 5/5 is because of the difficulty at reception to have to download the app to check in. The receptionist was lovely, but all she does is help people downloading the app, where it would be much easier to register clients themselves. It's just my opinion though.
javier garibaldi
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August 25, 2024
The centre is quite clean, I usually have to wait for 45 to 60 minutes to be seen. They should install screens so you can see when you're next. Also, there are practically no bins, just a tiny one near reception. Most of the doctors I've seen were ok, although you are mainly being treated as a number - not their fault though, must be tedious seeing one patient after another.
Kris Deagle
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August 20, 2024
Dr Kamali is the best. Make sure you see him if you are new to the clinic. The fact that Our Medical is open 7 days a week from like 7 or 8 to 10 at night is awesome. And the best bit is they still do bulk billing, which seems to be few and far between these days. One word of advice, it can get busy as it’s a walk-in service so make sure to go in non-peak periods or you will be waiting a long time. If you think getting there at opening on Saturday is a smart idea to beat the crowds - it isn’t.
Cs Bs
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July 12, 2024
The doctors listen to me, their patient, and treat accordingly. I have been with injuries and needing medication and have gotten the referrals and prescriptions I needed, along with a knowledgeable explanation of the treatment and medications, which allows for informed consent. The wait time has never been more than an hour for me, regardless of how busy it is, yet the consultations with the doctors never feels rushed, which is vastly different to my experience of other clinics, even with appointments.
Evelyn Zheng
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July 28, 2024
Average over 1 hour waiting period!
I got a vaccine prescription after 1.5 hour waiting but could get it in chemist nearby so bought it and back but need to wait another 1.5 hour to see GP to get the injection - too hard - will move to some one can make an appointment!
Doctor Love was amazing, he looked after me and my mother with a lot of empathy and care after we were in a traumatic experience. The only reason I didn't give it a 5/5 is because of the difficulty at reception to have to download the app to check in. The receptionist was lovely, but all she does is help people downloading the app, where it would be much easier to register clients themselves. It's just my opinion though.
The centre is quite clean, I usually have to wait for 45 to 60 minutes to be seen. They should install screens so you can see when you're next. Also, there are practically no bins, just a tiny one near reception. Most of the doctors I've seen were ok, although you are mainly being treated as a number - not their fault though, must be tedious seeing one patient after another.
Dr Kamali is the best. Make sure you see him if you are new to the clinic. The fact that Our Medical is open 7 days a week from like 7 or 8 to 10 at night is awesome. And the best bit is they still do bulk billing, which seems to be few and far between these days. One word of advice, it can get busy as it’s a walk-in service so make sure to go in non-peak periods or you will be waiting a long time. If you think getting there at opening on Saturday is a smart idea to beat the crowds - it isn’t.
The doctors listen to me, their patient, and treat accordingly. I have been with injuries and needing medication and have gotten the referrals and prescriptions I needed, along with a knowledgeable explanation of the treatment and medications, which allows for informed consent. The wait time has never been more than an hour for me, regardless of how busy it is, yet the consultations with the doctors never feels rushed, which is vastly different to my experience of other clinics, even with appointments.
Average over 1 hour waiting period! I got a vaccine prescription after 1.5 hour waiting but could get it in chemist nearby so bought it and back but need to wait another 1.5 hour to see GP to get the injection - too hard - will move to some one can make an appointment!