⭐⭐⭐⭐⭐
I had the most incredible experience at Oo La La Cosmetic Clinic in Surfers Paradise. From the moment I booked my appointment, the process was seamless and so easy. The front desk concierge was warm, friendly, and welcoming, making me feel comfortable from the second I walked through the door.
The clinic itself is absolutely immaculate -beautifully presented, spotlessly clean, and such a relaxing environment. You can immediately tell they take pride in every detail.
All three dermal therapists are incredibly knowledgeable, skilled, and genuinely passionate about what they do. They took the time to understand my skin concerns and tailored my facial perfectly to my skin's needs. My skin has never looked or felt better! I also had my eyebrows shaped, and they were done exactly how I wanted- natural, flattering, and perfectly balanced.
To top it all off, the cosmetic nurse was exceptional. My injectables were performed with such precision and care, achieving exactly the result I was hoping for. I left the clinic feeling refreshed, confident, and absolutely amazing.
The entire team delivers outstanding service from start to finish, and it's clear they truly care about their clients and the quality of their work. I can't wait for my next visit and wouldn't hesitate to recommend Oo La La Cosmetic Clinic to anyone looking for exceptional treatments and a five-star experience!
Marzanna Wojtowicz
-
July 08, 2026
I cannot recommend Oo La La Cosmetic and Laser Clinic highly enough!
From the moment you walk through the door, you are welcomed by a genuinely warm, friendly and professional team who make you feel comfortable and valued. Every member of the staff is knowledgeable, attentive and committed to providing exceptional care.
Dr Jeffery and his wife, Elaine, have created something truly special. Their expertise, professionalism and passion for achieving the best possible outcomes are evident in every aspect of the clinic. They take the time to listen, explain treatment options thoroughly and tailor every treatment plan to the individual rather than taking a one-size-fits-all approach.
The clinic combines outstanding clinical knowledge with a caring, personal touch, making every visit a positive experience. You never feel rushed and the genuine dedication to patient wellbeing and satisfaction is second to none.
If you're looking for a cosmetic and laser clinic that offers exceptional expertise, personalised care and outstanding customer service in a welcoming environment, I wholeheartedly recommend Oo La La Cosmetic and Laser Clinic. It is clear that Dr Jeffery, Elaine and their amazing team take great pride in delivering the highest standard of care and it truly shows.
Sandra Langman
-
July 11, 2026
On a girls weekend on the Gold Coast, my friend and I decided that we needed to start the trip with a little pampering! I enjoyed an amazing facial (with Elodie) and massage at Oo La La Cosmetic & Laser Clinic. From start to finish, the experience was pure bliss. The massage completely melted away my tension, and the facial left my skin glowing and refreshed. The therapists are highly skilled and ensure you feel completely pampered. I highly recommend them if you need some self-care!
Sandra
Melina
-
June 10, 2026
I've been to Oo La La Cosmetic Clinic three times so far and have been seeing Nurse Elodie for concerns including acne, under-eye fine lines, and overall skin quality.
From my very first appointment, Elodie took the time to understand my goals and created a tailored treatment plan focused on my specific needs. I've had a customised facial, microneedling, lip filler, and a personalised skincare routine designed for me, which was exactly what I was looking for.
I initially chose this clinic because of Dr Mark's expertise, supervision, and the wide range of treatments available. However, one of the best surprises was meeting Nurse Elodie. While her knowledge and experience are evident, what truly stood out to me was her human approach. She is honest, kind, attentive, and incredibly detail-oriented.
I think many professionals underestimate how important it is to make patients feel heard and cared for, but Elodie excels at this. She consistently provides one of the best client experiences I've had in Australia.
The clinic also offers flexible payment options, which is a great bonus. Overall, I've had a wonderful experience and would highly recommend Oo La La Cosmetic Clinic to anyone looking for personalised, professional, and genuinely caring cosmetic treatments.
Gabrielle Vasta
-
August 20, 2026
My experience with this so called clinic is absolutely shocking
There r no words to describe how Dr Jeffrey ravage my under eyes area during simple procedure like removing few capillaries!
I have been having their procedure done for last 15 years and I am very familiar how it is done
And downtime when the healing process takes place
In this 15 years l had 3 different doctors due to moving to different locations
And always when doctor did this procedure the downtime took 2-3 days
But in last clinic l went to
Technician started doing the above treatment
And l was not happy with that
Because downtime took longer
But Evry day was improvement and within 10-14 days l had full success!
Not such luck with OO la la clinic
I was looking for places closer to where l live and also wanted doctor doing this treatment
And l came across this OoLala clinic
The place was very near where l live
I contacted them and was assured that the doctor hendels this treatment
And the lady on the phone Elaine was very encouraging and reassuring
So l made an appointment
When l went there l didn't have all that much of a problem with my capillaries at all
But l wanted to make contact for future
And how regretful lm !!!
From the start the doctor Mark Jeffrey gave me bad vibes he was on his computer when the receptionist brought me in
And didn't even unlnowkeged that l was waiting
I had a gut feeling that l should leave,always trust Ur gut feeling !!!
Finally he turned around and started looking at the picture of my face taken as BEFORE
And instead staring on treatment l come in for he started to make suggestions what l should have done like facial peel which in my case would be disastrous
The feeling on my part was that he was trying to drum up more business
When l refused and he started on the treatment
I was shocked that he started pulling and stretching very hard on the skin around my eyes,even this few capillaries were half down my face
No doctor or even technician done that before
I was shocked wanted to stop him but the demage was done already!
When this tortures were finished
Oin the way out l glimpse myself in the mirror and near passed out
The under eyes area was a mess
I had lines and skin folds l never had before,l.wanted out of this clinic asap
When it come to the bill l was asked to pay near 3 times more then quoted
When l questioned it they dropped it a bit and said that l will get some re-found from Medicare
But week passed and no re-found
It comes out that it was not put through properly
Had to go back to do it again
Mintime l have no any improvement to my lines and capillaries
I'm now 3 weeks in and no improvement
I went back few times and was told that it is all ding fine
They took photos with their tablet which lm sure is adjusted to go either way,whatever is needed
I m taking photos myself every morning and see no improvement
And to be shown their perfect image of my skin on my face is blatant lie
They suggested LPD lighting to help the healing but l m too scared to let them do anything anymore
I'm suffering from huge stress and anxiety from what has been done to me
When l last went to see this Elaine person ,she pretended to be unwell
Which seams to be standard excuse when she doesn't want to see me!!!??!!
Very disepointed client
⭐⭐⭐⭐⭐ I had the most incredible experience at Oo La La Cosmetic Clinic in Surfers Paradise. From the moment I booked my appointment, the process was seamless and so easy. The front desk concierge was warm, friendly, and welcoming, making me feel comfortable from the second I walked through the door. The clinic itself is absolutely immaculate -beautifully presented, spotlessly clean, and such a relaxing environment. You can immediately tell they take pride in every detail. All three dermal therapists are incredibly knowledgeable, skilled, and genuinely passionate about what they do. They took the time to understand my skin concerns and tailored my facial perfectly to my skin's needs. My skin has never looked or felt better! I also had my eyebrows shaped, and they were done exactly how I wanted- natural, flattering, and perfectly balanced. To top it all off, the cosmetic nurse was exceptional. My injectables were performed with such precision and care, achieving exactly the result I was hoping for. I left the clinic feeling refreshed, confident, and absolutely amazing. The entire team delivers outstanding service from start to finish, and it's clear they truly care about their clients and the quality of their work. I can't wait for my next visit and wouldn't hesitate to recommend Oo La La Cosmetic Clinic to anyone looking for exceptional treatments and a five-star experience!
I cannot recommend Oo La La Cosmetic and Laser Clinic highly enough! From the moment you walk through the door, you are welcomed by a genuinely warm, friendly and professional team who make you feel comfortable and valued. Every member of the staff is knowledgeable, attentive and committed to providing exceptional care. Dr Jeffery and his wife, Elaine, have created something truly special. Their expertise, professionalism and passion for achieving the best possible outcomes are evident in every aspect of the clinic. They take the time to listen, explain treatment options thoroughly and tailor every treatment plan to the individual rather than taking a one-size-fits-all approach. The clinic combines outstanding clinical knowledge with a caring, personal touch, making every visit a positive experience. You never feel rushed and the genuine dedication to patient wellbeing and satisfaction is second to none. If you're looking for a cosmetic and laser clinic that offers exceptional expertise, personalised care and outstanding customer service in a welcoming environment, I wholeheartedly recommend Oo La La Cosmetic and Laser Clinic. It is clear that Dr Jeffery, Elaine and their amazing team take great pride in delivering the highest standard of care and it truly shows.
On a girls weekend on the Gold Coast, my friend and I decided that we needed to start the trip with a little pampering! I enjoyed an amazing facial (with Elodie) and massage at Oo La La Cosmetic & Laser Clinic. From start to finish, the experience was pure bliss. The massage completely melted away my tension, and the facial left my skin glowing and refreshed. The therapists are highly skilled and ensure you feel completely pampered. I highly recommend them if you need some self-care! Sandra
I've been to Oo La La Cosmetic Clinic three times so far and have been seeing Nurse Elodie for concerns including acne, under-eye fine lines, and overall skin quality. From my very first appointment, Elodie took the time to understand my goals and created a tailored treatment plan focused on my specific needs. I've had a customised facial, microneedling, lip filler, and a personalised skincare routine designed for me, which was exactly what I was looking for. I initially chose this clinic because of Dr Mark's expertise, supervision, and the wide range of treatments available. However, one of the best surprises was meeting Nurse Elodie. While her knowledge and experience are evident, what truly stood out to me was her human approach. She is honest, kind, attentive, and incredibly detail-oriented. I think many professionals underestimate how important it is to make patients feel heard and cared for, but Elodie excels at this. She consistently provides one of the best client experiences I've had in Australia. The clinic also offers flexible payment options, which is a great bonus. Overall, I've had a wonderful experience and would highly recommend Oo La La Cosmetic Clinic to anyone looking for personalised, professional, and genuinely caring cosmetic treatments.
My experience with this so called clinic is absolutely shocking There r no words to describe how Dr Jeffrey ravage my under eyes area during simple procedure like removing few capillaries! I have been having their procedure done for last 15 years and I am very familiar how it is done And downtime when the healing process takes place In this 15 years l had 3 different doctors due to moving to different locations And always when doctor did this procedure the downtime took 2-3 days But in last clinic l went to Technician started doing the above treatment And l was not happy with that Because downtime took longer But Evry day was improvement and within 10-14 days l had full success! Not such luck with OO la la clinic I was looking for places closer to where l live and also wanted doctor doing this treatment And l came across this OoLala clinic The place was very near where l live I contacted them and was assured that the doctor hendels this treatment And the lady on the phone Elaine was very encouraging and reassuring So l made an appointment When l went there l didn't have all that much of a problem with my capillaries at all But l wanted to make contact for future And how regretful lm !!! From the start the doctor Mark Jeffrey gave me bad vibes he was on his computer when the receptionist brought me in And didn't even unlnowkeged that l was waiting I had a gut feeling that l should leave,always trust Ur gut feeling !!! Finally he turned around and started looking at the picture of my face taken as BEFORE And instead staring on treatment l come in for he started to make suggestions what l should have done like facial peel which in my case would be disastrous The feeling on my part was that he was trying to drum up more business When l refused and he started on the treatment I was shocked that he started pulling and stretching very hard on the skin around my eyes,even this few capillaries were half down my face No doctor or even technician done that before I was shocked wanted to stop him but the demage was done already! When this tortures were finished Oin the way out l glimpse myself in the mirror and near passed out The under eyes area was a mess I had lines and skin folds l never had before,l.wanted out of this clinic asap When it come to the bill l was asked to pay near 3 times more then quoted When l questioned it they dropped it a bit and said that l will get some re-found from Medicare But week passed and no re-found It comes out that it was not put through properly Had to go back to do it again Mintime l have no any improvement to my lines and capillaries I'm now 3 weeks in and no improvement I went back few times and was told that it is all ding fine They took photos with their tablet which lm sure is adjusted to go either way,whatever is needed I m taking photos myself every morning and see no improvement And to be shown their perfect image of my skin on my face is blatant lie They suggested LPD lighting to help the healing but l m too scared to let them do anything anymore I'm suffering from huge stress and anxiety from what has been done to me When l last went to see this Elaine person ,she pretended to be unwell Which seams to be standard excuse when she doesn't want to see me!!!??!! Very disepointed client