The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors.
Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.
Sonja and Terence Vorster
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October 14, 2024
Dr Freya Paton has been my physician for some years now and has helped me through a variety of ups and downs with my health as things changed with time. She always listens and helps. She is always professional, on time and on point. I could not recommend her more.
Joyce Xia
-
June 03, 2024
If I would give a zero or minus, I would
The receptionist and the clinic manager are extremely rude.
I was ringing around to see which clinic has the earliest appointment and I trying to get my son into an earliest appointment
My usual GP and clinic is booked out for this week.
I told the clinic manager at my Health Robina that my son was admitted to hospital last Dec because he had pneumonia and I concerned that he has the symptom again.
I was told there was no appointment today but tele appointment or face to face appointment available tomorrow.
However, as my son has not been to their clinic for 2 years, so he is not eligible for a tele appointment.
Also because he is coughing so he is not allowed to come to the clinic to have a face to face conversation either
The suggestion is I go somewhere else
Really, since when, the clinic can actually select patients and reject sick children.
Unbelievably
Louise Cave
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August 09, 2024
Incredible reception staff helped me with an urgent medical matter and quickly had a Dr call me and they also bulk billed!!!
Thank you to the wonderful, caring receptionist and the thoughtful and kind Dr who helped me. You know who you are!!!!
Kayled González
-
November 17, 2023
Very bad experience that I do not wish anyone to go through. I first went with a pain in my pelvis and had to insist the GP to send me to get ultrasounds. When I received the results she called to make an urgente appointment. Once I had the appointment Dr Jyoti Ravikumar told me that she believed I had cancer… she sent me to an specialist to check what I had, but told me that “because of your symptoms I believe you have cancer”. Like that! There was no empathy or care at all. Instead of saying more investigation is needed, she basically gave a diagnosis in the spot. Not to say I was alone, had to drive home, freaked out after her “diagnosis”. I’m never coming back to this medical centre.
Brooke Jones
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July 20, 2022
The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors.
Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.
Sonja and Terence Vorster
-
October 14, 2024
Dr Freya Paton has been my physician for some years now and has helped me through a variety of ups and downs with my health as things changed with time. She always listens and helps. She is always professional, on time and on point. I could not recommend her more.
Joyce Xia
-
June 03, 2024
If I would give a zero or minus, I would
The receptionist and the clinic manager are extremely rude.
I was ringing around to see which clinic has the earliest appointment and I trying to get my son into an earliest appointment
My usual GP and clinic is booked out for this week.
I told the clinic manager at my Health Robina that my son was admitted to hospital last Dec because he had pneumonia and I concerned that he has the symptom again.
I was told there was no appointment today but tele appointment or face to face appointment available tomorrow.
However, as my son has not been to their clinic for 2 years, so he is not eligible for a tele appointment.
Also because he is coughing so he is not allowed to come to the clinic to have a face to face conversation either
The suggestion is I go somewhere else
Really, since when, the clinic can actually select patients and reject sick children.
Unbelievably
Louise Cave
-
August 09, 2024
Incredible reception staff helped me with an urgent medical matter and quickly had a Dr call me and they also bulk billed!!!
Thank you to the wonderful, caring receptionist and the thoughtful and kind Dr who helped me. You know who you are!!!!
Kayled González
-
November 17, 2023
Very bad experience that I do not wish anyone to go through. I first went with a pain in my pelvis and had to insist the GP to send me to get ultrasounds. When I received the results she called to make an urgente appointment. Once I had the appointment Dr Jyoti Ravikumar told me that she believed I had cancer… she sent me to an specialist to check what I had, but told me that “because of your symptoms I believe you have cancer”. Like that! There was no empathy or care at all. Instead of saying more investigation is needed, she basically gave a diagnosis in the spot. Not to say I was alone, had to drive home, freaked out after her “diagnosis”. I’m never coming back to this medical centre.
Brooke Jones
-
July 20, 2022
The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors.
Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.
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The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors. Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.
Dr Freya Paton has been my physician for some years now and has helped me through a variety of ups and downs with my health as things changed with time. She always listens and helps. She is always professional, on time and on point. I could not recommend her more.
If I would give a zero or minus, I would The receptionist and the clinic manager are extremely rude. I was ringing around to see which clinic has the earliest appointment and I trying to get my son into an earliest appointment My usual GP and clinic is booked out for this week. I told the clinic manager at my Health Robina that my son was admitted to hospital last Dec because he had pneumonia and I concerned that he has the symptom again. I was told there was no appointment today but tele appointment or face to face appointment available tomorrow. However, as my son has not been to their clinic for 2 years, so he is not eligible for a tele appointment. Also because he is coughing so he is not allowed to come to the clinic to have a face to face conversation either The suggestion is I go somewhere else Really, since when, the clinic can actually select patients and reject sick children. Unbelievably
Incredible reception staff helped me with an urgent medical matter and quickly had a Dr call me and they also bulk billed!!! Thank you to the wonderful, caring receptionist and the thoughtful and kind Dr who helped me. You know who you are!!!!
Very bad experience that I do not wish anyone to go through. I first went with a pain in my pelvis and had to insist the GP to send me to get ultrasounds. When I received the results she called to make an urgente appointment. Once I had the appointment Dr Jyoti Ravikumar told me that she believed I had cancer… she sent me to an specialist to check what I had, but told me that “because of your symptoms I believe you have cancer”. Like that! There was no empathy or care at all. Instead of saying more investigation is needed, she basically gave a diagnosis in the spot. Not to say I was alone, had to drive home, freaked out after her “diagnosis”. I’m never coming back to this medical centre.
The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors. Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.
Dr Freya Paton has been my physician for some years now and has helped me through a variety of ups and downs with my health as things changed with time. She always listens and helps. She is always professional, on time and on point. I could not recommend her more.
If I would give a zero or minus, I would The receptionist and the clinic manager are extremely rude. I was ringing around to see which clinic has the earliest appointment and I trying to get my son into an earliest appointment My usual GP and clinic is booked out for this week. I told the clinic manager at my Health Robina that my son was admitted to hospital last Dec because he had pneumonia and I concerned that he has the symptom again. I was told there was no appointment today but tele appointment or face to face appointment available tomorrow. However, as my son has not been to their clinic for 2 years, so he is not eligible for a tele appointment. Also because he is coughing so he is not allowed to come to the clinic to have a face to face conversation either The suggestion is I go somewhere else Really, since when, the clinic can actually select patients and reject sick children. Unbelievably
Incredible reception staff helped me with an urgent medical matter and quickly had a Dr call me and they also bulk billed!!! Thank you to the wonderful, caring receptionist and the thoughtful and kind Dr who helped me. You know who you are!!!!
Very bad experience that I do not wish anyone to go through. I first went with a pain in my pelvis and had to insist the GP to send me to get ultrasounds. When I received the results she called to make an urgente appointment. Once I had the appointment Dr Jyoti Ravikumar told me that she believed I had cancer… she sent me to an specialist to check what I had, but told me that “because of your symptoms I believe you have cancer”. Like that! There was no empathy or care at all. Instead of saying more investigation is needed, she basically gave a diagnosis in the spot. Not to say I was alone, had to drive home, freaked out after her “diagnosis”. I’m never coming back to this medical centre.
The doctors here are excellent and very helpful. Not long waiting times unlike other doctor practice's where you are waiting almost an hour to be seen. I have been coming here for 2 years, and I recommend everyone to these doctors. Reception staff could do with smiling a bit more, as mentioned in many previous reviews but we can't blame them. They probably have a tough job.