We had a lovely weekend with a fast check in. The staff were all super friendly and helpful, the room was lovely and had everything we needed. Our view was also lovely with a view of the second pool. We also had breakfast the next morning, which was also lovely. The buffet was well stocked and the coffee tasted great. With a wide range of food there was something for everyone.
Julianne Hughes
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February 15, 2025
Our stay was exactly as expected. Easy to locate. Our room was on the ground floor, which was appreciated as there were no lifts. It was clean and had everything we needed. The swimming pool was sparkling with plenty of outdoor furniture and towels. Several dining options offered delicious meals. The breakfast buffet was generous. All staff were friendly and helpful. Good value for money.
James
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March 01, 2025
Family of four staying over for holiday for my 40th.
The good, room was good size for short stays.
Plenty of Parking.
Breakfast had big variety and staff were very attentive.
Good pools.
The bad,
Breakfast too expensive for kids, almost the same rate as adults,
Was incorrectly charged adults for kids on check out but was changed.
No lift to higher floors but this wasn't too much of a concern for us.
Shout out!
Reception and room service manager left note and chocolates in our room for my birthday. This was amazing and made our day.
Rowan M
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February 27, 2025
Mercury Gold Coast Resort was one of only two Accor hotels that offered dog friendly rooms. This is a great service it would be good if more hotels could do this.
The room was very spacious and also had a tiled secure outdoor area. Two dog beds were provided one small and one large and also two dog bowls (1 water, 1 food). The resort had many nearby grassy areas for doggy business , nearby street walking was also green and very pleasant.
The bar served very nice cocktails and the staff were very friendly. We took a beef burger from ‘The Cart’ back to the room to share and both enjoyed it.
We were there for only a couple of nights but saw plenty of families including children swimming in the pools. The gold course access would also be great for golfers.
The resort was within easy driving distance of the beach, cafes, shopping centers and other other amenities.
*dog friendly rooms must be booked by calling the hotel directly. There is a $50 per night additional fee on top of room rate.
Angela Brown
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February 14, 2025
I attended a group workshop. Our seminar room and private dining area were excellent for our needs. Mercure staff were friendly and efficient at all times. The buffet food at breakfast was good and the vegetarian food produced for our group's lunch and dinner was very good indeed - so many of our group commented on that. Although we had very little free time to use the facilities, the pool area seemed very nice with quality furniture and swimming towels provided. My only point for improvement would be the huge queue to 'check in' for breakfast on our last morning. I would suggest more staff and computers at the dining reception to avoid long delays for guests wishing to have breakfast.
We had a lovely weekend with a fast check in. The staff were all super friendly and helpful, the room was lovely and had everything we needed. Our view was also lovely with a view of the second pool. We also had breakfast the next morning, which was also lovely. The buffet was well stocked and the coffee tasted great. With a wide range of food there was something for everyone.
Our stay was exactly as expected. Easy to locate. Our room was on the ground floor, which was appreciated as there were no lifts. It was clean and had everything we needed. The swimming pool was sparkling with plenty of outdoor furniture and towels. Several dining options offered delicious meals. The breakfast buffet was generous. All staff were friendly and helpful. Good value for money.
Family of four staying over for holiday for my 40th. The good, room was good size for short stays. Plenty of Parking. Breakfast had big variety and staff were very attentive. Good pools. The bad, Breakfast too expensive for kids, almost the same rate as adults, Was incorrectly charged adults for kids on check out but was changed. No lift to higher floors but this wasn't too much of a concern for us. Shout out! Reception and room service manager left note and chocolates in our room for my birthday. This was amazing and made our day.
Mercury Gold Coast Resort was one of only two Accor hotels that offered dog friendly rooms. This is a great service it would be good if more hotels could do this. The room was very spacious and also had a tiled secure outdoor area. Two dog beds were provided one small and one large and also two dog bowls (1 water, 1 food). The resort had many nearby grassy areas for doggy business , nearby street walking was also green and very pleasant. The bar served very nice cocktails and the staff were very friendly. We took a beef burger from ‘The Cart’ back to the room to share and both enjoyed it. We were there for only a couple of nights but saw plenty of families including children swimming in the pools. The gold course access would also be great for golfers. The resort was within easy driving distance of the beach, cafes, shopping centers and other other amenities. *dog friendly rooms must be booked by calling the hotel directly. There is a $50 per night additional fee on top of room rate.
I attended a group workshop. Our seminar room and private dining area were excellent for our needs. Mercure staff were friendly and efficient at all times. The buffet food at breakfast was good and the vegetarian food produced for our group's lunch and dinner was very good indeed - so many of our group commented on that. Although we had very little free time to use the facilities, the pool area seemed very nice with quality furniture and swimming towels provided. My only point for improvement would be the huge queue to 'check in' for breakfast on our last morning. I would suggest more staff and computers at the dining reception to avoid long delays for guests wishing to have breakfast.