Mid size hotel in a beautiful and peaceful location (next to immaculate golf courses) , 15 -20 min drive away from the beach areas. Resort has all you need to relax (2 pools, tennis courts, gym, kids lounge, all free of charge) and useful amenities (washers and dryers in each block, car parking). Rooms are spacious and affordable, especially if booking early. Staff is attentive and eager to please.
Camila Mateluna
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January 11, 2025
Amazing resort.
Clean, comfortable.
Enjoyed all the amenities, the pool was the main focus, ordering food and drinks to the pool was great. My family loved it.
Felt luxurious, and staff were amazing with us.
Room gets done daily, and great service.
Thank you
K G
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January 04, 2025
We recently stayed at Mercure Gold Coast Resort for a few nights and overall had a good experience. The hotel offers basic facilities, though there are a few areas that could be improved. Parking can be an issue, especially if you have a high-roof vehicle, and if you're staying in a room far from the main entrance (like we did in Building 6), expect a long walk. The pool area is small and can get crowded during peak times, plus towels often run out and aren't restocked promptly—you’ll have to ask for more yourself. On the positive side, the buffet breakfast was fantastic, and the staff were generally friendly. The resort is also conveniently located about 15 minutes from Surfers Paradise. The kids' hub is a nice feature, though it could use more toys and activities. Overall, a pleasant stay with room for improvement in some areas.
Alieff Wan Zailan
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December 31, 2024
We had a wonderful 4-night stay at this resort. The rooms were clean and comfortable, and the resort itself was spacious and well-maintained. The kids loved the pool, and it was a great place for them to relax and play. The pool closes at 10 pm. The breakfast cost per person is $35 for walk in guest, which is quite reasonable. The resort was also quite and relaxing, and we enjoyed every moment we spent there. If we ever plan to return to the Gold Coast, this is definitely the place we’ll be staying. Congratulations to the Mercure Team on a job well done!
Pamela Barron Tan
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January 09, 2025
I recently stayed at this hotel and had an overall pleasant experience. The management stood out with their thoughtfulness—when my baby accidentally broke a cup in the room, they were more concerned about the incident than anything else, immediately asking if everyone was okay. It’s rare to see such genuine care. The rooms themselves were spacious, and the beds were comfortable, though the interiors, including the bathrooms, could use a bit of updating.
On the downside, we encountered a couple of issues during our stay. First, there was a problem with the gluten-free toaster at breakfast. I felt a bit singled out when it wasn’t properly addressed, and the lack of a clear sign or explanation around it could have easily resolved the situation. Additionally, there seemed to be a shortage of pool towels, and while we did see used towels around, there wasn't enough proactive effort to collect them so others could use fresh ones.
Overall, it was a good stay, but there are definitely a few areas for improvement to make the experience even better.
Mid size hotel in a beautiful and peaceful location (next to immaculate golf courses) , 15 -20 min drive away from the beach areas. Resort has all you need to relax (2 pools, tennis courts, gym, kids lounge, all free of charge) and useful amenities (washers and dryers in each block, car parking). Rooms are spacious and affordable, especially if booking early. Staff is attentive and eager to please.
Amazing resort. Clean, comfortable. Enjoyed all the amenities, the pool was the main focus, ordering food and drinks to the pool was great. My family loved it. Felt luxurious, and staff were amazing with us. Room gets done daily, and great service. Thank you
We recently stayed at Mercure Gold Coast Resort for a few nights and overall had a good experience. The hotel offers basic facilities, though there are a few areas that could be improved. Parking can be an issue, especially if you have a high-roof vehicle, and if you're staying in a room far from the main entrance (like we did in Building 6), expect a long walk. The pool area is small and can get crowded during peak times, plus towels often run out and aren't restocked promptly—you’ll have to ask for more yourself. On the positive side, the buffet breakfast was fantastic, and the staff were generally friendly. The resort is also conveniently located about 15 minutes from Surfers Paradise. The kids' hub is a nice feature, though it could use more toys and activities. Overall, a pleasant stay with room for improvement in some areas.
We had a wonderful 4-night stay at this resort. The rooms were clean and comfortable, and the resort itself was spacious and well-maintained. The kids loved the pool, and it was a great place for them to relax and play. The pool closes at 10 pm. The breakfast cost per person is $35 for walk in guest, which is quite reasonable. The resort was also quite and relaxing, and we enjoyed every moment we spent there. If we ever plan to return to the Gold Coast, this is definitely the place we’ll be staying. Congratulations to the Mercure Team on a job well done!
I recently stayed at this hotel and had an overall pleasant experience. The management stood out with their thoughtfulness—when my baby accidentally broke a cup in the room, they were more concerned about the incident than anything else, immediately asking if everyone was okay. It’s rare to see such genuine care. The rooms themselves were spacious, and the beds were comfortable, though the interiors, including the bathrooms, could use a bit of updating. On the downside, we encountered a couple of issues during our stay. First, there was a problem with the gluten-free toaster at breakfast. I felt a bit singled out when it wasn’t properly addressed, and the lack of a clear sign or explanation around it could have easily resolved the situation. Additionally, there seemed to be a shortage of pool towels, and while we did see used towels around, there wasn't enough proactive effort to collect them so others could use fresh ones. Overall, it was a good stay, but there are definitely a few areas for improvement to make the experience even better.