Have been coming here for over 2 years however my past 2 experiences have been terrible. I got up and walked out of my last massage early due to an inexperienced new male staff member who did not know how to massage and who hurt my neck. Most recent appointment they rang saying they’ll be 15 minutes late. I arrived and they told me another 15 minutes late. Service has gone down hill.
C Scott
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November 08, 2024
Jenny's remedial massage is the best massage I've ever had. She sure knows what she's doing & is a really lovely person. Comfortable, clean, relaxing rooms. Highly recommend!
Michelle Pashen
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July 14, 2024
Liz was wonderful! consistent pressure and worked on all muscles that were sore.She listened to what areas were causing me issues and took the time to work on those sites. I booked a full body massage and at the end I felt so relaxed. Can highly recommend this place. Everyone was helpful and ready to assist from time of booking to the end of service. Next time you are in Tugun you must book in for a massage with Liz. My friend had the same results from a different masseuse. This to me, means that all staff are professionally trained. 2 very happy and relaxed customers 😍
Stephanie York
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July 27, 2024
Wonderful massage. I had Fang who was kind and professional. She listened and did a good job. The front desk was not nice but maybe it was because it’s a Saturday. Not sure. They were nice the first time.
Siarni McManus
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September 18, 2024
Asked for a remedial massage, asked on two occasions right on the start of the massage if the gentleman could apply more pressure. He said he couldn't, the manager came in and said we can try another massager or get a refund, was happy to try another massager, no one available so asked for a refund, was still charged over $30, will not come back again very disappointing.
Have been coming here for over 2 years however my past 2 experiences have been terrible. I got up and walked out of my last massage early due to an inexperienced new male staff member who did not know how to massage and who hurt my neck. Most recent appointment they rang saying they’ll be 15 minutes late. I arrived and they told me another 15 minutes late. Service has gone down hill.
Jenny's remedial massage is the best massage I've ever had. She sure knows what she's doing & is a really lovely person. Comfortable, clean, relaxing rooms. Highly recommend!
Liz was wonderful! consistent pressure and worked on all muscles that were sore.She listened to what areas were causing me issues and took the time to work on those sites. I booked a full body massage and at the end I felt so relaxed. Can highly recommend this place. Everyone was helpful and ready to assist from time of booking to the end of service. Next time you are in Tugun you must book in for a massage with Liz. My friend had the same results from a different masseuse. This to me, means that all staff are professionally trained. 2 very happy and relaxed customers 😍
Wonderful massage. I had Fang who was kind and professional. She listened and did a good job. The front desk was not nice but maybe it was because it’s a Saturday. Not sure. They were nice the first time.
Asked for a remedial massage, asked on two occasions right on the start of the massage if the gentleman could apply more pressure. He said he couldn't, the manager came in and said we can try another massager or get a refund, was happy to try another massager, no one available so asked for a refund, was still charged over $30, will not come back again very disappointing.