Would give 0 stars if I could. Ordered two separate meals takeaway, one of them being beef and the other chicken. Only to get all the way home and realise it was seafood. Drove back and they told me I had to pay again even though they originally told me beef was on the docket so it was completely their fault. Then when I got my so called “beef” meal it was 99% onions and 1% beef. So if you feel like spending $30 on onions and the worst customer service I’ve ever experienced then this place is for you! Also the chicken tasted awful.
Maddison
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March 15, 2025
If I could give this 0 stars I would
- had to ask for our drinks twice
- slow service
- two young girls wearing very short skirts, Everytime they served food on other tables and lent up we could see straight up there skirts. VERY unprofessional
- waitress passes very hot soup over my shoulder and almost spills it on me
EDIT:
- they forgot one main meal, asked the waitress where it was and she said she will find out and never came back. The waiter that took our order didn’t write it down and was seen behind the counter writing it down. Waited over 1 hour for food, got up to pay for the food and brought out the meal they had forgotten. Never going back
Jessica Cox
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December 21, 2024
Lemongrass Thai is a nice little neighbourhood Thai restaurant, I have often ordered takeaway from them or dined in the restaurant with my family. The food is tasty, the service is good and I've never had a bad experience.
Bilbo T Baggins
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October 24, 2024
Great customer service but unfortunately it was the worst Pad Thai and chicken stir fry I've ever had. Bland boiled meat, no wok stir fry taste and no balance of flavour just sweet and unpleasant. Used to be great but no longer which is a shame.
Dita Finnigan
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February 14, 2025
Food is great but 3x times in a row was home delivery/ pick up order messed up. Very frustratin.... it is shame....not sure if I'll b3 back for that reason
Would give 0 stars if I could. Ordered two separate meals takeaway, one of them being beef and the other chicken. Only to get all the way home and realise it was seafood. Drove back and they told me I had to pay again even though they originally told me beef was on the docket so it was completely their fault. Then when I got my so called “beef” meal it was 99% onions and 1% beef. So if you feel like spending $30 on onions and the worst customer service I’ve ever experienced then this place is for you! Also the chicken tasted awful.
If I could give this 0 stars I would - had to ask for our drinks twice - slow service - two young girls wearing very short skirts, Everytime they served food on other tables and lent up we could see straight up there skirts. VERY unprofessional - waitress passes very hot soup over my shoulder and almost spills it on me EDIT: - they forgot one main meal, asked the waitress where it was and she said she will find out and never came back. The waiter that took our order didn’t write it down and was seen behind the counter writing it down. Waited over 1 hour for food, got up to pay for the food and brought out the meal they had forgotten. Never going back
Lemongrass Thai is a nice little neighbourhood Thai restaurant, I have often ordered takeaway from them or dined in the restaurant with my family. The food is tasty, the service is good and I've never had a bad experience.
Great customer service but unfortunately it was the worst Pad Thai and chicken stir fry I've ever had. Bland boiled meat, no wok stir fry taste and no balance of flavour just sweet and unpleasant. Used to be great but no longer which is a shame.
Food is great but 3x times in a row was home delivery/ pick up order messed up. Very frustratin.... it is shame....not sure if I'll b3 back for that reason