The Grande Florida Resort offers a fantastic location and a great pool, but unfortunately, that’s where the highlights end. While we did enjoy our stay, the condition of the property, particularly our 3-bedroom apartment (Room 131), left much to be desired, especially considering the price.
The apartment was clean in the basic sense—floors and sheets were tidy—but it desperately needs a deep clean. Dust coated the fans and shutters, and the exhaust fan above the stove was clogged with oil and grease. These details made the space feel neglected.
Beyond cleanliness, the apartment itself is in need of some much-needed updates. The shutters and screen doors are broken, the fans are outdated, and basic kitchen essentials like extra plates and bowls were missing. Outside the apartment, the stairwell carpet was filthy, and the carpark didn’t appear to have been cleaned in years. The gardens, while a nice feature, would greatly benefit from pruning and regular upkeep.
Overall, the potential is there, but the lack of attention to detail and maintenance is disappointing. For the price we paid, I expected a higher standard of cleanliness and care. I hope management invests in improving these aspects, as the resort has the foundation to provide a truly enjoyable experience with some effort and investment.
Shane Graham
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March 28, 2025
Particular room we stayed in number 56 was in desperate need of a deep clean curtains with black mould on them. Walls filthy floor with grungy film on it . Couch and cushions stunk. Floor mat needs a good clean. We have stayed before in a different room that was fine. Surrounds and grounds are awesome but alot of places need an update. Waterblast wouldn't go a miss.
Tarryn Hodgson
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December 26, 2024
The guy at reception had a super friendly and relaxed presence which reflects the overall vibe of the resort. Such a beautiful place with amazing facilities. A tropical luxury for the whole family to enjoy. The sauna was the cherry on top for our family! Highly recommend :)
Cath Knights
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November 08, 2024
This is my annual solo getaway. I would live here in a heartbeat. Nelson and his team are extremely friendly and hospitable. Apartments are clean, fully functional and comfortable. Location is perfect for walks with shops and cafes close by. Pool area is spectacular, surrounded by greenery. I highly recommend this place to anyone.
Mark Elliott
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August 30, 2024
Stayed there for a week. Nice modern apartment overlooking the pools even though it was three flights of stairs to get there. The two pools, one heated were great and our grandson loved them. You won't get bigger or better pools anywhere. Good location on a quiet street with bus stops near by. Private walkway through to beach. Staff were friendly and helpful in booking theme park tickets. Owen, the manager, was particularly helpful in sorting out a couple of transport issues we had. Would definitely recommend.
The Grande Florida Resort offers a fantastic location and a great pool, but unfortunately, that’s where the highlights end. While we did enjoy our stay, the condition of the property, particularly our 3-bedroom apartment (Room 131), left much to be desired, especially considering the price. The apartment was clean in the basic sense—floors and sheets were tidy—but it desperately needs a deep clean. Dust coated the fans and shutters, and the exhaust fan above the stove was clogged with oil and grease. These details made the space feel neglected. Beyond cleanliness, the apartment itself is in need of some much-needed updates. The shutters and screen doors are broken, the fans are outdated, and basic kitchen essentials like extra plates and bowls were missing. Outside the apartment, the stairwell carpet was filthy, and the carpark didn’t appear to have been cleaned in years. The gardens, while a nice feature, would greatly benefit from pruning and regular upkeep. Overall, the potential is there, but the lack of attention to detail and maintenance is disappointing. For the price we paid, I expected a higher standard of cleanliness and care. I hope management invests in improving these aspects, as the resort has the foundation to provide a truly enjoyable experience with some effort and investment.
Particular room we stayed in number 56 was in desperate need of a deep clean curtains with black mould on them. Walls filthy floor with grungy film on it . Couch and cushions stunk. Floor mat needs a good clean. We have stayed before in a different room that was fine. Surrounds and grounds are awesome but alot of places need an update. Waterblast wouldn't go a miss.
The guy at reception had a super friendly and relaxed presence which reflects the overall vibe of the resort. Such a beautiful place with amazing facilities. A tropical luxury for the whole family to enjoy. The sauna was the cherry on top for our family! Highly recommend :)
This is my annual solo getaway. I would live here in a heartbeat. Nelson and his team are extremely friendly and hospitable. Apartments are clean, fully functional and comfortable. Location is perfect for walks with shops and cafes close by. Pool area is spectacular, surrounded by greenery. I highly recommend this place to anyone.
Stayed there for a week. Nice modern apartment overlooking the pools even though it was three flights of stairs to get there. The two pools, one heated were great and our grandson loved them. You won't get bigger or better pools anywhere. Good location on a quiet street with bus stops near by. Private walkway through to beach. Staff were friendly and helpful in booking theme park tickets. Owen, the manager, was particularly helpful in sorting out a couple of transport issues we had. Would definitely recommend.