Went in and saw Dr KK and her team and had the best experience. Janine, Sarah and KK made my appointment super comfortable and made sure I was okay and calm the whole time. Thank you all!!
Leah Evans
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August 29, 2024
The receptionist is one of the rudest people that I have ever encountered. Absolutely no compassion or people skills!
Travelled an hour to go to this place.
I went there thinking being a womens clinic I would have been treated with respect and be given the time to talk to about my issue. I was very wrong!
My first visit was ok but on my second visit I had to have a basic procedure but the doctor was going to proceed without reading my notes so she actually had know idea which condition it was for until I reminded her before she started.
I was rushed in and out so quickly it was like a production line and when I tried to get some extra information I had the doctor impatiently tell me that “stressing” about it is what is causing the pain..
I was also denied a basic procedure that Medicare covers and I was made to feel stupid for asking. In the end I had to offer to pay for it so she would actually do it.
I then had to wait for 15 mins before leaving where I watched the receptionist be rude to elderly patients and then to me when I approached her to pay. She verbally mentioned my procedure for all to hear and then when I didn’t understand a question about Medicare rebates she visibly got impatient with me and quite nasty. By that time i could not wait to get out of there and don’t care about a possible rebate.
I returned the doctors call for the results a few days later and lucky me got the same receptionist. Her dislike of her job and people was so evident that I simply told her she needed to get a new one and hung up. I decided I would call to someone else answered.
When I finally spoke to the doctor I was actually offered the same procedure I HAD JUST HAD and I had to tell her she had already done that!
I asked for a referral to go somewhere else and as I was looking for the name of the specialist I was told I was holding her up and to send an email.
The email was returned later that day saying they could not do referrals via email and to ring and make a phone appointment.
What an absolute joke this has been.
Ive started again with another doctor.
Don’t go here
Mona Boules
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October 25, 2023
I’m extremely grateful to Dr Sweety Syed for her kindness, respect and understanding to my situation as a 61 year old woman who was in a state of despair and confusion after being shut down by my regular GP who refused to treat my post menopausal osteoporosis with hrt, which is known to be one of the recommended treatments for osteoporosis.
My regular GP was quick to give me a shot of Prolia after being surprised with my diagnosis of osteoporosis in my lumbar spine. I was in a state of shock because he told me that I was at a high risk for fractures if I don’t get it treated immediately. He never explained the side effects or even gave me any other alternatives to treat my osteoporosis. He was quite aware of my medical conditions which was exacerbated after getting the shot. This shot made me more debilitated, which increased my anxiety and depression.
When I first phoned the Woman’s Health and explained my situation, I was immediately reassured that I was going to be in good hands and was given the first available appointment, which was amazing because I was not sleeping from the anxiety and the fear of not finding a solution to treat my osteoporosis. I was not disappointed at all and was greeted by a friendly and helpful receptionists which brightened up my day. It didn’t take long and I was greeted by Dr Sweety Syed who made me feel like a human being again with her friendly and warm personality. She took the time to explain the type of hormones that is most suitable for me and reassured me that I will be monitored to make sure that I’m doing well.
I’m happy to say that since I’ve started hrt, I sleep well and feel more at ease and less anxious knowing that I’m being treated by a professional doctor who has knowledge about women’s hormones and a clinic who really cares about their patients so I do highly recommend Gold Coast Women’s Health in Broadbeach any time.
Much appreciated!
Rachel J
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October 15, 2023
I can not begin to tell you how amazing Mary-Anne the centre nurse is there!
I was in there for quite a stressful & scary time, & the care, compassion & comfort Mary-Anne provided was absolutely EXCEPTIONAL!
I will never forget Mary-Anne & her calm & professional demeanour, forever grateful 🙏🏽
An absolute credit to GCWH.
An absolute ANGEL 🙏🏽
C Marie
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October 12, 2023
If you are looking for a female Doctor that listens to you and genuinely cares on working for solutions- Dr Sweety Syed is amazing! She is easy to talk to and very knowledgeable and helpful. Highly highly recommend her! The practice is clean and reception staff very friendly and efficient.
Our Address
2681 Gold Coast Hwy, Broadbeach QLD 4218, Australia
Went in and saw Dr KK and her team and had the best experience. Janine, Sarah and KK made my appointment super comfortable and made sure I was okay and calm the whole time. Thank you all!!
The receptionist is one of the rudest people that I have ever encountered. Absolutely no compassion or people skills! Travelled an hour to go to this place. I went there thinking being a womens clinic I would have been treated with respect and be given the time to talk to about my issue. I was very wrong! My first visit was ok but on my second visit I had to have a basic procedure but the doctor was going to proceed without reading my notes so she actually had know idea which condition it was for until I reminded her before she started. I was rushed in and out so quickly it was like a production line and when I tried to get some extra information I had the doctor impatiently tell me that “stressing” about it is what is causing the pain.. I was also denied a basic procedure that Medicare covers and I was made to feel stupid for asking. In the end I had to offer to pay for it so she would actually do it. I then had to wait for 15 mins before leaving where I watched the receptionist be rude to elderly patients and then to me when I approached her to pay. She verbally mentioned my procedure for all to hear and then when I didn’t understand a question about Medicare rebates she visibly got impatient with me and quite nasty. By that time i could not wait to get out of there and don’t care about a possible rebate. I returned the doctors call for the results a few days later and lucky me got the same receptionist. Her dislike of her job and people was so evident that I simply told her she needed to get a new one and hung up. I decided I would call to someone else answered. When I finally spoke to the doctor I was actually offered the same procedure I HAD JUST HAD and I had to tell her she had already done that! I asked for a referral to go somewhere else and as I was looking for the name of the specialist I was told I was holding her up and to send an email. The email was returned later that day saying they could not do referrals via email and to ring and make a phone appointment. What an absolute joke this has been. Ive started again with another doctor. Don’t go here
I’m extremely grateful to Dr Sweety Syed for her kindness, respect and understanding to my situation as a 61 year old woman who was in a state of despair and confusion after being shut down by my regular GP who refused to treat my post menopausal osteoporosis with hrt, which is known to be one of the recommended treatments for osteoporosis. My regular GP was quick to give me a shot of Prolia after being surprised with my diagnosis of osteoporosis in my lumbar spine. I was in a state of shock because he told me that I was at a high risk for fractures if I don’t get it treated immediately. He never explained the side effects or even gave me any other alternatives to treat my osteoporosis. He was quite aware of my medical conditions which was exacerbated after getting the shot. This shot made me more debilitated, which increased my anxiety and depression. When I first phoned the Woman’s Health and explained my situation, I was immediately reassured that I was going to be in good hands and was given the first available appointment, which was amazing because I was not sleeping from the anxiety and the fear of not finding a solution to treat my osteoporosis. I was not disappointed at all and was greeted by a friendly and helpful receptionists which brightened up my day. It didn’t take long and I was greeted by Dr Sweety Syed who made me feel like a human being again with her friendly and warm personality. She took the time to explain the type of hormones that is most suitable for me and reassured me that I will be monitored to make sure that I’m doing well. I’m happy to say that since I’ve started hrt, I sleep well and feel more at ease and less anxious knowing that I’m being treated by a professional doctor who has knowledge about women’s hormones and a clinic who really cares about their patients so I do highly recommend Gold Coast Women’s Health in Broadbeach any time. Much appreciated!
I can not begin to tell you how amazing Mary-Anne the centre nurse is there! I was in there for quite a stressful & scary time, & the care, compassion & comfort Mary-Anne provided was absolutely EXCEPTIONAL! I will never forget Mary-Anne & her calm & professional demeanour, forever grateful 🙏🏽 An absolute credit to GCWH. An absolute ANGEL 🙏🏽
If you are looking for a female Doctor that listens to you and genuinely cares on working for solutions- Dr Sweety Syed is amazing! She is easy to talk to and very knowledgeable and helpful. Highly highly recommend her! The practice is clean and reception staff very friendly and efficient.