Horrible customer service. Place was empty when I walked in. Asked for waxing to be done. Was told to return after 10 mins.. I did this . She said sorry I took someone else bc I thought you weren’t coming. Why would she think that when she clearly told me to come back ??? Then I waited. She said 5-7 minutes. Then she ushered me into a room and closed the door and went and took on other customers yet again. 👎👎👎 I do not recommend at all!!!!!!
Gemma Houston
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December 28, 2024
Great technique, small wait times, usually 5-10minutes at most. The staff could possibly engage a little more during quiet times. I’ve been to this company over 20 times.
Marcela Anaya
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August 21, 2024
Very poor customer service. Went for a brows shaping today and the girl did it in one minute literally ruining the shape of my brows and doing what she wanted without asking nothing, she cut my eyebrows very thin, just awful. When done she did not even care to clean all the hairs from my entire face, I have to do it all by myself. I’ll never be back to this place or recommend to anyone. Very disappointed. I hope my eyebrows grow back soon.
Gloria Kim
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December 05, 2024
Lavanya was my beautician and she was fabulous. Very meticulous and did my eyelash extensions exactly how I wanted it. Highly recommend to go see her :)
Hadie G
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December 20, 2024
Great. Loved that I was able to get in earlier than my appointment. Excellent job on my lash lift and tint also.
Our Address
Ground Level Shop 4160B, Robina Town Centre Dr, Robina QLD 4230, Australia
Horrible customer service. Place was empty when I walked in. Asked for waxing to be done. Was told to return after 10 mins.. I did this . She said sorry I took someone else bc I thought you weren’t coming. Why would she think that when she clearly told me to come back ??? Then I waited. She said 5-7 minutes. Then she ushered me into a room and closed the door and went and took on other customers yet again. 👎👎👎 I do not recommend at all!!!!!!
Great technique, small wait times, usually 5-10minutes at most. The staff could possibly engage a little more during quiet times. I’ve been to this company over 20 times.
Very poor customer service. Went for a brows shaping today and the girl did it in one minute literally ruining the shape of my brows and doing what she wanted without asking nothing, she cut my eyebrows very thin, just awful. When done she did not even care to clean all the hairs from my entire face, I have to do it all by myself. I’ll never be back to this place or recommend to anyone. Very disappointed. I hope my eyebrows grow back soon.
Lavanya was my beautician and she was fabulous. Very meticulous and did my eyelash extensions exactly how I wanted it. Highly recommend to go see her :)
Great. Loved that I was able to get in earlier than my appointment. Excellent job on my lash lift and tint also.