Super impressed with this venue. We celebrated our son's 18th birthday with a lunch for our extended family. For our group of over 20 people we had 3 adjoining tables out on the lawn, and this made it easy to get around and mingle.
The food was excellent, the portions generous, and the drinks quite reasonably priced. ALL of the staff were so friendly and helpful, and we could not have been happier with how things went. Thanks guys, we'll be back.
Wayne de Kever
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October 04, 2024
Fantastic location providing panoramic views of the Gold Coast and hinterlands. Accommodation is clean, comfortable, spacious and appropriately provisioned.
Bar, reception and restaurant staff were friendly and obliging. The service 2-star rating is a reflection of the response to a power outage. In general staff rated 4.5 stars.
I can recommend the hickory smoked pork ribs and the house speciality burgers.
A power outage on the Saturday evening exposed some shortfalls in managerial preparedness to address this not infrequent occurrence on the mountain. A senior staff member suggested a packet of potato chips as an evening meal alternative. Some time after the blackout began staff provided each motel room with 3 tea-light candles - no additional ignition source- and a caution that toilets may only have 1 flush. We were advised that staff would shortly return with water to flush toilets, however this did not happen. We were advised that a generator at the hotel could not be started by staff.
Surely, with the accumulated experience of weather events on the mountain a rechargeable or magneto style torch should be installed in each room as a preferred alternative to a naked flame in a wind storm. Regular operational/maintenance checks of the generator and comprehensive (all) staff training in its use would benefit the business and guests.
Still a pleasant get away with friends.
Notwithstanding, the business acted professionally in providing all affected guests with a compensatory 1 night free stay voucher to be used within 1 year.
Julie
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November 12, 2024
We have just had our wedding here on 9/11/2024. I cannot speak highly enough of Kiara and her team who from first contact has been completely brilliant. They were across absolutely everything even stuff I had forgotten. The rooms were great and the function room was awesome. The price for what you actually get is unbeatable. I still have the guest texting me about how great the food and venue were. Thank you so much Kiara I wish I wish I had of taken a phot with you to share, you are the reason the day was perfect. Thank you from the bottom of Scott & my heart, you are a true asset to the hotel.
Strongly recommend this place for everything.
John Anderson
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May 16, 2024
Location is stunning!!! Beautiful views of the Gold Coast. The menu is limited with few options for those who might want something healthier than traditional pub food.
The lawn seating was great but they really need to do something about the odours coming from their septic systems that are adjacent (on the other side of the hedges) as it was a little offensive whilst trying to eat. It probably needed servicing.
Otherwise, the venue is excellent!
Charlie and The Coffee Cart
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August 08, 2024
I have stayed here and eaten here. In desperate need of a re vamp. Especially the rooms and menu. Often find it funny you can have the best locations and not the goods. Menus is limited and not healthy. Rooms well $300 plus and it’s back I the 80s.
Our Address
1683 Tamborine Oxenford Rd, Wongawallan QLD 4210, Australia
Super impressed with this venue. We celebrated our son's 18th birthday with a lunch for our extended family. For our group of over 20 people we had 3 adjoining tables out on the lawn, and this made it easy to get around and mingle. The food was excellent, the portions generous, and the drinks quite reasonably priced. ALL of the staff were so friendly and helpful, and we could not have been happier with how things went. Thanks guys, we'll be back.
Fantastic location providing panoramic views of the Gold Coast and hinterlands. Accommodation is clean, comfortable, spacious and appropriately provisioned. Bar, reception and restaurant staff were friendly and obliging. The service 2-star rating is a reflection of the response to a power outage. In general staff rated 4.5 stars. I can recommend the hickory smoked pork ribs and the house speciality burgers. A power outage on the Saturday evening exposed some shortfalls in managerial preparedness to address this not infrequent occurrence on the mountain. A senior staff member suggested a packet of potato chips as an evening meal alternative. Some time after the blackout began staff provided each motel room with 3 tea-light candles - no additional ignition source- and a caution that toilets may only have 1 flush. We were advised that staff would shortly return with water to flush toilets, however this did not happen. We were advised that a generator at the hotel could not be started by staff. Surely, with the accumulated experience of weather events on the mountain a rechargeable or magneto style torch should be installed in each room as a preferred alternative to a naked flame in a wind storm. Regular operational/maintenance checks of the generator and comprehensive (all) staff training in its use would benefit the business and guests. Still a pleasant get away with friends. Notwithstanding, the business acted professionally in providing all affected guests with a compensatory 1 night free stay voucher to be used within 1 year.
We have just had our wedding here on 9/11/2024. I cannot speak highly enough of Kiara and her team who from first contact has been completely brilliant. They were across absolutely everything even stuff I had forgotten. The rooms were great and the function room was awesome. The price for what you actually get is unbeatable. I still have the guest texting me about how great the food and venue were. Thank you so much Kiara I wish I wish I had of taken a phot with you to share, you are the reason the day was perfect. Thank you from the bottom of Scott & my heart, you are a true asset to the hotel. Strongly recommend this place for everything.
Location is stunning!!! Beautiful views of the Gold Coast. The menu is limited with few options for those who might want something healthier than traditional pub food. The lawn seating was great but they really need to do something about the odours coming from their septic systems that are adjacent (on the other side of the hedges) as it was a little offensive whilst trying to eat. It probably needed servicing. Otherwise, the venue is excellent!
I have stayed here and eaten here. In desperate need of a re vamp. Especially the rooms and menu. Often find it funny you can have the best locations and not the goods. Menus is limited and not healthy. Rooms well $300 plus and it’s back I the 80s.