Stayed for 3 nights with a friend and had a really enjoyable stay. The location is fantastic with easy access to public transport, and the city views and outdoor pool area were great. We also had daily breakfast at The Star Casino, which was a great bonus.
When we first arrived, there was an issue with our room, but Marcella at the front desk was absolutely amazing. She was professional, kind, and genuinely cared about making sure we were comfortable. She resolved the issue straight away and even upgraded us to a better room, which really elevated our stay. Her service made a big difference and stood out as a highlight of the experience.
Thanks again to Marcella for her help – we'd definitely stay here again!
Amanda
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August 24, 2025
Our experience with this hotel was a mixed bag, starting with a significant challenge: parking. The parking garage is a logistical nightmare—the space is extremely tight, especially on the corners, and the signage is unclear. When it's full, as it was for us, it becomes dangerous and difficult to manoeuvre with other large vehicles, It was a stressful and time-consuming process to even find a spot, never lone get to the front desk, which wasn't an ideal start after a very long day.
However, things improved upon arrival. The front desk staff was friendly and efficient, and we were checked in quickly. The room itself was clean, modern and comfortable. We appreciated the hot shower, soft towels, and cozy bed. The balcony offered a lovely and peaceful view.
While the hotel is conveniently located near the casino for dining and entertainment, it was disappointing that there was no bottled water provided in the room, especially after a long day. We also couldn't confirm if there was room service as the phone wasn't working.
Overall, it's a pleasant but simple hotel that doesn't quite live up to its price point (which was quite high, over $500 a night) or star rating compared to other options nearby. Whilst we wouldn't personally stay here again, we would recommend it for those visiting for business or to enjoy the casino's entertainment.
Greg Ledden
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September 12, 2025
Stepping into the Dorsett, we were immediately struck by its elegant ambiance and impeccable service. The room was nothing short of excellent, offering a truly stunning view. A lovely surprise awaited us when the staff, upon hearing it was our anniversary, presented us with a complimentary bottle of wine and some chocolates. It was a thoughtful and memorable gesture. We wholeheartedly recommend this hotel.
Kiona T
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September 13, 2025
The room was nice enough and the facilities were lovely as well, but parking was an immediate challenge upon arrival. There wasn’t anywhere to set down and check in first before the hunt for a park began. The check in experience was easy enough and pleasant, we received bottled water upon arrival which was a nice touch. The plan was to get room service (it was my birthday, room service is a fun novelty for me). 3-4 of the restaurant options to order from were unavailable on a Friday night, so we wound up leaving to go and get dinner elsewhere. In the morning I figured I’d get breakfast through room service because I hadn’t purchased it upon booking the room. You can’t really do that either though, your only options are cabinet items or toasties from the cafe down stairs.
I think this hotel is good if you plan on going to the casino etc. I didn’t realise it was associated with the star when I booked, to be honest. It’s nice enough, but my stay experience was just kind of inconvenient in some ways. Nice enough facilities and comfy bed though!
Susana Samotiuk
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August 21, 2025
We stayed 3 nights in the Dorsett, our room was beautiful and comfortable, a bit old but the view and the service were stunning. All the staff was lovely, the receptionists were attentive and made us feel welcome.
We had the most beautiful breakfast at the lounge. The food was tasty but the coffee machine is a bit old fashion or tricky. The friendly staff offered to help most of the guests, so thank you very much Denis for your kindness.
We will definitely be back next time we visit the Gold Coast
Stayed for 3 nights with a friend and had a really enjoyable stay. The location is fantastic with easy access to public transport, and the city views and outdoor pool area were great. We also had daily breakfast at The Star Casino, which was a great bonus. When we first arrived, there was an issue with our room, but Marcella at the front desk was absolutely amazing. She was professional, kind, and genuinely cared about making sure we were comfortable. She resolved the issue straight away and even upgraded us to a better room, which really elevated our stay. Her service made a big difference and stood out as a highlight of the experience. Thanks again to Marcella for her help – we'd definitely stay here again!
Our experience with this hotel was a mixed bag, starting with a significant challenge: parking. The parking garage is a logistical nightmare—the space is extremely tight, especially on the corners, and the signage is unclear. When it's full, as it was for us, it becomes dangerous and difficult to manoeuvre with other large vehicles, It was a stressful and time-consuming process to even find a spot, never lone get to the front desk, which wasn't an ideal start after a very long day. However, things improved upon arrival. The front desk staff was friendly and efficient, and we were checked in quickly. The room itself was clean, modern and comfortable. We appreciated the hot shower, soft towels, and cozy bed. The balcony offered a lovely and peaceful view. While the hotel is conveniently located near the casino for dining and entertainment, it was disappointing that there was no bottled water provided in the room, especially after a long day. We also couldn't confirm if there was room service as the phone wasn't working. Overall, it's a pleasant but simple hotel that doesn't quite live up to its price point (which was quite high, over $500 a night) or star rating compared to other options nearby. Whilst we wouldn't personally stay here again, we would recommend it for those visiting for business or to enjoy the casino's entertainment.
Stepping into the Dorsett, we were immediately struck by its elegant ambiance and impeccable service. The room was nothing short of excellent, offering a truly stunning view. A lovely surprise awaited us when the staff, upon hearing it was our anniversary, presented us with a complimentary bottle of wine and some chocolates. It was a thoughtful and memorable gesture. We wholeheartedly recommend this hotel.
The room was nice enough and the facilities were lovely as well, but parking was an immediate challenge upon arrival. There wasn’t anywhere to set down and check in first before the hunt for a park began. The check in experience was easy enough and pleasant, we received bottled water upon arrival which was a nice touch. The plan was to get room service (it was my birthday, room service is a fun novelty for me). 3-4 of the restaurant options to order from were unavailable on a Friday night, so we wound up leaving to go and get dinner elsewhere. In the morning I figured I’d get breakfast through room service because I hadn’t purchased it upon booking the room. You can’t really do that either though, your only options are cabinet items or toasties from the cafe down stairs. I think this hotel is good if you plan on going to the casino etc. I didn’t realise it was associated with the star when I booked, to be honest. It’s nice enough, but my stay experience was just kind of inconvenient in some ways. Nice enough facilities and comfy bed though!
We stayed 3 nights in the Dorsett, our room was beautiful and comfortable, a bit old but the view and the service were stunning. All the staff was lovely, the receptionists were attentive and made us feel welcome. We had the most beautiful breakfast at the lounge. The food was tasty but the coffee machine is a bit old fashion or tricky. The friendly staff offered to help most of the guests, so thank you very much Denis for your kindness. We will definitely be back next time we visit the Gold Coast