Great location in front of the sea. However the overall experience was ordinary starting by giving us the fob with a tag saying car space 93 but the paper instruction says 73 but occupied then we parked at 93 instead however was occupied by other people after we back from dinner. Whole apartment was a bit smell also no bath tower lucky we brought out beach tower. It is a great location and have warm spa however a pity that such incident happen which could be avoided easily.
Kvn
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December 31, 2024
Terrible Experience - Leaking Toilets and Hazardous Conditions
My stay at DeVille Apartments was beyond disappointing. I booked a room for seven people expecting basic amenities, but the experience was a disaster. Both toilets leaked constantly, and there were times when neither worked at all, causing immense frustration for everyone. Toilets are a basic necessity, and this kind of neglect is unacceptable.
On top of that, the cupboard near the front door started leaking, creating wet patches on the floor. This not only soaked our socks and shoes but also created a slipping hazard, which is incredibly unsafe. For the price we paid, these conditions were completely unacceptable.
I would strongly advise against staying here unless you enjoy dealing with leaking fixtures, wet floors, and safety risks. DeVille Apartments clearly doesn’t prioritize guest comfort or basic maintenance. A refund of $28 dollars a person for 3 nights with no access to working toilets is atrocious.
Tesa Rasela
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September 30, 2024
If i could give 0 stars i would. I could write a novel about this place and i didn’t even stay here. Receptionist staff are very patronising and not helpful. Talk over you and ‘pull the phone away from their ear’ when you aren’t even yelling. Slack on replying to messages (replied 1 hour before closing on Saturday & then had to wait till Monday for a reply). Took 4 calls to even answer. 0-0-0s across the board. Don’t recommend dodged a bullet with this accom. Reminder to ALWAYS check reviews before booking!!
lokey Laufeyson
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December 16, 2023
Disappointed apartment not as stated as booked initially for the first two days of the visit there was a bad stench we had to leave all the doors and windows open to get rid of the smell. Pool was not operating we needed it for health reason and we where not properly notified . We where told by a residence that the pool was having issues for many months. There where no fly screens. On the plus side it was a large apartment, with beautiful views and good parking. Worth two and a half stars.
Kat Perkins
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October 21, 2023
We booked a 3 Bedroom, and only one bedroom has an aircon machine in it. There’s only 2 showers/toilets and you can’t shower at the same time otherwise they are stone cold!!! The pool and spa is great though and the reception staff was so nice. They’re super huge and spacious rooms with a nice view of the water.
Our Address
3645 Main Beach Parade, Main Beach QLD 4217, Australia
Great location in front of the sea. However the overall experience was ordinary starting by giving us the fob with a tag saying car space 93 but the paper instruction says 73 but occupied then we parked at 93 instead however was occupied by other people after we back from dinner. Whole apartment was a bit smell also no bath tower lucky we brought out beach tower. It is a great location and have warm spa however a pity that such incident happen which could be avoided easily.
Terrible Experience - Leaking Toilets and Hazardous Conditions My stay at DeVille Apartments was beyond disappointing. I booked a room for seven people expecting basic amenities, but the experience was a disaster. Both toilets leaked constantly, and there were times when neither worked at all, causing immense frustration for everyone. Toilets are a basic necessity, and this kind of neglect is unacceptable. On top of that, the cupboard near the front door started leaking, creating wet patches on the floor. This not only soaked our socks and shoes but also created a slipping hazard, which is incredibly unsafe. For the price we paid, these conditions were completely unacceptable. I would strongly advise against staying here unless you enjoy dealing with leaking fixtures, wet floors, and safety risks. DeVille Apartments clearly doesn’t prioritize guest comfort or basic maintenance. A refund of $28 dollars a person for 3 nights with no access to working toilets is atrocious.
If i could give 0 stars i would. I could write a novel about this place and i didn’t even stay here. Receptionist staff are very patronising and not helpful. Talk over you and ‘pull the phone away from their ear’ when you aren’t even yelling. Slack on replying to messages (replied 1 hour before closing on Saturday & then had to wait till Monday for a reply). Took 4 calls to even answer. 0-0-0s across the board. Don’t recommend dodged a bullet with this accom. Reminder to ALWAYS check reviews before booking!!
Disappointed apartment not as stated as booked initially for the first two days of the visit there was a bad stench we had to leave all the doors and windows open to get rid of the smell. Pool was not operating we needed it for health reason and we where not properly notified . We where told by a residence that the pool was having issues for many months. There where no fly screens. On the plus side it was a large apartment, with beautiful views and good parking. Worth two and a half stars.
We booked a 3 Bedroom, and only one bedroom has an aircon machine in it. There’s only 2 showers/toilets and you can’t shower at the same time otherwise they are stone cold!!! The pool and spa is great though and the reception staff was so nice. They’re super huge and spacious rooms with a nice view of the water.