This is technically a hostel with a bit of a hotel vibe. The simple room was small but clean. The shared bathrooms were modern and clean. The shared kitchen had all you needed to cook a meal except for Cutlery. Great for a short stay. We stayed 3 nights and that was enough. Our room window opened to a alley way for smokers, a bit noisy. The walls were thin, you could hear everything. Pretty much what we expected for a cheap room above a tavern. The staff were lovely and friendly. Great location.
Jeremy Norman
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October 02, 2024
Outstanding! The young man and lovely lady who helped me at reception were very understanding of my situation with night shift and went above and beyond to get me sorted.
The absolute stunner at the bar was fantastic. $10 for a rum and coke is not a bad price. The lunch special was great value and was whipped up before I even had time to finish my rum. Delicious too.
The room was everything I needed and there were plenty of amenities. I'll definitely stay here again next time I am down this way!
Ricardo Raymundo
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January 11, 2025
Today, I, Ricardo, had an extremely disappointing experience at the Coolangatta Sands Hotel. I initially had an issue with my order, as the food that arrived was not what was offered on the menu. I managed to sort it out politely with one of the waiters, but then the manager stepped in and was shockingly rude throughout the situation.
Despite me agreeing to take a different item from the menu, the manager’s attitude was dismissive and unprofessional. Later, while I was on the phone, a waitress rudely yelled at me to pay the difference for the menu change. At that point, I decided to ask for a refund because the overall treatment was unacceptable.
The lack of respect and professionalism, especially from the manager, was appalling. This was one of the worst customer service experiences I’ve ever had, and I would not recommend this place to anyone. Terrible service!
Baxter Ferguson
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August 31, 2024
Not worth the pricing. Staff are rude (besides ebony who greeted at the door).
Beds are small and creaky. Wifi requires a PHD in computer science to turn on. Cards fail to open doors. The best experience I had was leaving at 3am. Do not spend
Your money here.
Marcel Tornow
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September 14, 2024
I stayed at Coolangatta Sands Hotel with my girlfriend for one night. We booked the Queens Room, which was decent for a short stay, but the walls are quite thin, thus you can hear a lot from the hallway. Since it's essentially a hostel, it's not the quietest spot. However, the location is great and it worked fine for a quick overnight stay.
This is technically a hostel with a bit of a hotel vibe. The simple room was small but clean. The shared bathrooms were modern and clean. The shared kitchen had all you needed to cook a meal except for Cutlery. Great for a short stay. We stayed 3 nights and that was enough. Our room window opened to a alley way for smokers, a bit noisy. The walls were thin, you could hear everything. Pretty much what we expected for a cheap room above a tavern. The staff were lovely and friendly. Great location.
Outstanding! The young man and lovely lady who helped me at reception were very understanding of my situation with night shift and went above and beyond to get me sorted. The absolute stunner at the bar was fantastic. $10 for a rum and coke is not a bad price. The lunch special was great value and was whipped up before I even had time to finish my rum. Delicious too. The room was everything I needed and there were plenty of amenities. I'll definitely stay here again next time I am down this way!
Today, I, Ricardo, had an extremely disappointing experience at the Coolangatta Sands Hotel. I initially had an issue with my order, as the food that arrived was not what was offered on the menu. I managed to sort it out politely with one of the waiters, but then the manager stepped in and was shockingly rude throughout the situation. Despite me agreeing to take a different item from the menu, the manager’s attitude was dismissive and unprofessional. Later, while I was on the phone, a waitress rudely yelled at me to pay the difference for the menu change. At that point, I decided to ask for a refund because the overall treatment was unacceptable. The lack of respect and professionalism, especially from the manager, was appalling. This was one of the worst customer service experiences I’ve ever had, and I would not recommend this place to anyone. Terrible service!
Not worth the pricing. Staff are rude (besides ebony who greeted at the door). Beds are small and creaky. Wifi requires a PHD in computer science to turn on. Cards fail to open doors. The best experience I had was leaving at 3am. Do not spend Your money here.
I stayed at Coolangatta Sands Hotel with my girlfriend for one night. We booked the Queens Room, which was decent for a short stay, but the walls are quite thin, thus you can hear a lot from the hallway. Since it's essentially a hostel, it's not the quietest spot. However, the location is great and it worked fine for a quick overnight stay.