I’m really not sure what has happened to this once-friendly clinic. The wait times to make an appointment have been steadily increasing (along with all the fees), and today I was even hung up on! I could hear them picking up a phone and hanging up…
Perhaps picking up the phone wasn’t on the reception team’s agenda & their job description for the day- maybe I am expecting too much!?
This is a medical clinic, and most people walk through the door because they’re dealing with issues… The least that can be expected is for the reception staff to answer the phone politely and greet patients with at least a hint of a smile when in the clinic. A little kindness goes a long way, especially in a healthcare setting!
Tracy Brown
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July 31, 2024
Dr Mae 5 stars - exceptional. Caring Considerate & Professional.
Dr Tun - Avoid at all costs… do not waste your time. Zero care factor.
Olivia Keogh
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January 03, 2023
I just had an amazing experience at this clinic. I had a full body skin cancer check with Dr Andrew Thant- he is very knowledgeable and also very approachable. I actually had a lot of anxiety about getting my skin checked but the moment I walked in to his office instantly felt at ease. He was very thorough and his personality was really easy going. My partner and I both got checked and when we left we couldn’t stop talking about what an amazing doctor he was and what a great experience we both just had! I’ve already started messaging my friends that they should get their skin check here! It is also really easy to book online so that is definitely a plus!
Lisa Kain
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December 11, 2023
I never rush to see doctors but after being quite unwell for days I booked an appointment with Dr Than Tun. I was in pain, my throat was so sore I could no longer eat or drink. Dr Tun said to just take nurofen and lozenges (which I had already been doing for 3 days). And then he charged me $90.
I left disappointed and knew I needed a second opinion. I took a photo of inside my mouth and I could see the white infection around my tonsils. I went to a different medical centre where they listened, did their job and prescribed the appropriate medication.
Julie Saville
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January 06, 2022
My husband and I have now had 3 COVID vaccinations each at this medical centre at Chevron Island. Each visit has been a pleasant experience. Yes, there have been some wait times but only minimal - 10 minutes maximum. Each time the centre has been very busy but the staff have taken the time to speak with us and make sure we understood what to expect and to answer any questions we might have. We felt cared for and treated very well. I can thoroughly recommend this medical centre.
Our Address
57 Thomas Drive, Shop 2/4 Chevron Island, Surfers Paradise QLD 4217, Australia
I’m really not sure what has happened to this once-friendly clinic. The wait times to make an appointment have been steadily increasing (along with all the fees), and today I was even hung up on! I could hear them picking up a phone and hanging up… Perhaps picking up the phone wasn’t on the reception team’s agenda & their job description for the day- maybe I am expecting too much!? This is a medical clinic, and most people walk through the door because they’re dealing with issues… The least that can be expected is for the reception staff to answer the phone politely and greet patients with at least a hint of a smile when in the clinic. A little kindness goes a long way, especially in a healthcare setting!
Dr Mae 5 stars - exceptional. Caring Considerate & Professional. Dr Tun - Avoid at all costs… do not waste your time. Zero care factor.
I just had an amazing experience at this clinic. I had a full body skin cancer check with Dr Andrew Thant- he is very knowledgeable and also very approachable. I actually had a lot of anxiety about getting my skin checked but the moment I walked in to his office instantly felt at ease. He was very thorough and his personality was really easy going. My partner and I both got checked and when we left we couldn’t stop talking about what an amazing doctor he was and what a great experience we both just had! I’ve already started messaging my friends that they should get their skin check here! It is also really easy to book online so that is definitely a plus!
I never rush to see doctors but after being quite unwell for days I booked an appointment with Dr Than Tun. I was in pain, my throat was so sore I could no longer eat or drink. Dr Tun said to just take nurofen and lozenges (which I had already been doing for 3 days). And then he charged me $90. I left disappointed and knew I needed a second opinion. I took a photo of inside my mouth and I could see the white infection around my tonsils. I went to a different medical centre where they listened, did their job and prescribed the appropriate medication.
My husband and I have now had 3 COVID vaccinations each at this medical centre at Chevron Island. Each visit has been a pleasant experience. Yes, there have been some wait times but only minimal - 10 minutes maximum. Each time the centre has been very busy but the staff have taken the time to speak with us and make sure we understood what to expect and to answer any questions we might have. We felt cared for and treated very well. I can thoroughly recommend this medical centre.