Burleigh Gardens

1855 Gold Coast Hwy, Burleigh Heads QLD 4220, Australia

About Burleigh Gardens

3.8 / 5

from reviews

Is this your business?

    Chris Bush
    -
    February 18, 2024

    Very poor experience with Burleigh Gardens, the rooms are not what are advertised they are old and outdated and it's highway robbery for what they charge you and what you get. When brought to the managers attention we got the reply "whats wrong with it?"in a rude and condescending tone. During this conversation we mentiond the things that needed fixing in the unit including, rusted vents that were half hanging down from the ceiling, holes in the walls that had not been fixed & mould are just some of the things. We said "the unit really needs a lot of work" and were met with a rude reply of "well if you think so". No apology.. we were given the option of another room but by this stage we were highly annoyed and upset. Judging by the amount of 1 star reviews on here it appears to be a common discrepancy with many previous holiday go-ers.The manager is extremely rude and acted as though we had ruined his day by saying we were unhappy with what our $650 had got us, in the end we decided to cut our loses, packed up and went elsewhere. Do yourself a favour and spend your money elsewhere!

    Burleigh Gardens

    Our Address

    1855 Gold Coast Hwy, Burleigh Heads QLD 4220, Australia

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