I enjoyed a 3-night stay at the Broadbeach Savannah Resort. Easy after hours check-in. I stayed in a renovated shower studio, the apartment had everything I needed. Partial ocean view was a nice surprise. The resort has no eating options but it is only a short walk to restaurants etc. Pacific Fair is a 10 minute walk from the resort. The pool was climate controlled which kept the water warm during my spring stay. It would be nice if the resort supplied towels for the pools as most people would expect this whilst on a holiday. Overall a no frills, budget friendly self-contained resort with a lovely pool close to the beach, shops and restaurants.
Michelle Raleigh
-
November 16, 2024
Resort is run down and a big disappointment. My booking was cancelled without asking me the day prior because apparently I hadn’t completed a credit card form back on the day I booked it - 6 months prior. When making the booking I gave my cc details over the phone which in the end was all they needed? When I rang to question the unrequested cancellation the staff attitude was terrible and unhelpful spending their time arguing with me rather than offering to reinstate the booking. I only rebooked out of necessity. Towels had stains on them. Bed didn’t even have a blanket only a sheet. Tiny couch looked like it hadn’t been cleaned ever. The lady checking us in did ring is however when our room became available an hour or so prior to checkin. Dogs live in the building. Would not stay there again.
Tanya
-
November 16, 2024
The staff were lovely but I must say $300 a night was too pricey for what it was. Both blankets were very dirty, the soap was hard to use to wash your self with. Between the bed and under the bed was dirty and someone's shirt was left there from god knows how long ago. Apart from that it was nice and the location was good.
Lynley Mackay
-
November 11, 2024
Great experience. The staff were friendly and very helpful, starting from the booking. I booked late and even though the hotel was full, they fit me in, initially 2 nights in 1 room and 2 nights in another, and called when there was a cancellation to confirm that I'd be happy in 1 room. I checked in super late (2am). I followed the instructions and they were waiting to check me in. Check in was quick and easy. The lobby is nice and airy and comfortable to wait in. The hotel I wouldn't call luxurious and the room and fittings are a little old, but nothing that a lick of paint and a some fitting upgrades wouldn't fix. However, as is often the case with older hotels, the room was spacious, with a large living area, kitchen space, a decent size balcony with chairs and a table and the most fantastic view. Everything I needed was in the room - comfortable large bed, plenty of pillows, comfortable 2 seater couch, decent size fridge and freezer, stove, microwave, plenty of utensils, a washing machine right outside the door, and a drying rack available on the balcony. Dryer was down in the car park if you needed it. There was great WiFi, and TV with Netflix and Chromecast available. Bathroom was great, spacious, good shower, over spa bath.
The best thing of all was the beautiful large pool and spa. The pool area is lovely, the pool and spa are wonderful. It's close and easy walking distance to shops, restaurants and the beach.
I thoroughly enjoyed my time in this hotel and I'm bringing my family here next time as it's also a great price.
Danny B
-
September 01, 2024
We could not stay at this hotel. Room was dirty and numerous parts were broken. The door was missing the number. The chain to hold the door closed did not have anything on the door to hold it. The privacy screen around the bed was broken - would not concertina properly. Carpet was frayed. Photo frames were dirty. The "spa bath" was an ordinary bath with a jet in it, and the plug floated away when water was put in.
Parking is also woefully inadequate. 57 spaces for over 140 rooms, and very tight. We ended up checking out after an hour and going to a different hotel.
I enjoyed a 3-night stay at the Broadbeach Savannah Resort. Easy after hours check-in. I stayed in a renovated shower studio, the apartment had everything I needed. Partial ocean view was a nice surprise. The resort has no eating options but it is only a short walk to restaurants etc. Pacific Fair is a 10 minute walk from the resort. The pool was climate controlled which kept the water warm during my spring stay. It would be nice if the resort supplied towels for the pools as most people would expect this whilst on a holiday. Overall a no frills, budget friendly self-contained resort with a lovely pool close to the beach, shops and restaurants.
Resort is run down and a big disappointment. My booking was cancelled without asking me the day prior because apparently I hadn’t completed a credit card form back on the day I booked it - 6 months prior. When making the booking I gave my cc details over the phone which in the end was all they needed? When I rang to question the unrequested cancellation the staff attitude was terrible and unhelpful spending their time arguing with me rather than offering to reinstate the booking. I only rebooked out of necessity. Towels had stains on them. Bed didn’t even have a blanket only a sheet. Tiny couch looked like it hadn’t been cleaned ever. The lady checking us in did ring is however when our room became available an hour or so prior to checkin. Dogs live in the building. Would not stay there again.
The staff were lovely but I must say $300 a night was too pricey for what it was. Both blankets were very dirty, the soap was hard to use to wash your self with. Between the bed and under the bed was dirty and someone's shirt was left there from god knows how long ago. Apart from that it was nice and the location was good.
Great experience. The staff were friendly and very helpful, starting from the booking. I booked late and even though the hotel was full, they fit me in, initially 2 nights in 1 room and 2 nights in another, and called when there was a cancellation to confirm that I'd be happy in 1 room. I checked in super late (2am). I followed the instructions and they were waiting to check me in. Check in was quick and easy. The lobby is nice and airy and comfortable to wait in. The hotel I wouldn't call luxurious and the room and fittings are a little old, but nothing that a lick of paint and a some fitting upgrades wouldn't fix. However, as is often the case with older hotels, the room was spacious, with a large living area, kitchen space, a decent size balcony with chairs and a table and the most fantastic view. Everything I needed was in the room - comfortable large bed, plenty of pillows, comfortable 2 seater couch, decent size fridge and freezer, stove, microwave, plenty of utensils, a washing machine right outside the door, and a drying rack available on the balcony. Dryer was down in the car park if you needed it. There was great WiFi, and TV with Netflix and Chromecast available. Bathroom was great, spacious, good shower, over spa bath. The best thing of all was the beautiful large pool and spa. The pool area is lovely, the pool and spa are wonderful. It's close and easy walking distance to shops, restaurants and the beach. I thoroughly enjoyed my time in this hotel and I'm bringing my family here next time as it's also a great price.
We could not stay at this hotel. Room was dirty and numerous parts were broken. The door was missing the number. The chain to hold the door closed did not have anything on the door to hold it. The privacy screen around the bed was broken - would not concertina properly. Carpet was frayed. Photo frames were dirty. The "spa bath" was an ordinary bath with a jet in it, and the plug floated away when water was put in. Parking is also woefully inadequate. 57 spaces for over 140 rooms, and very tight. We ended up checking out after an hour and going to a different hotel.