Booked for my wife as a surprise. Nothing like the pics. Cheap, nothing luxurious about it other than the price. Facilities are dated and not enticing. Very very disappointing. In its location, expected much better. Maybe they should look at crown Melbourne or Sydney for ideas on what a real
Spa experience should look like !
Elizabeth Whittaker
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October 30, 2023
From the moment I made the reservation for my spa treatment I was taken care of with such kindness and professionalism from Dee. This lady made me feel at ease and relaxed from the moment I walked in and took great care of me after my treatment.
Anita was a top masseuse, listening to my needs and adjusting as we went along.
The spa itself is clean, quiet and stylish.
Thank you again ladies- I will be recommending you to all my friends
Emma Downes
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April 06, 2024
Amazing experience at Azure spa! From the moment I walked in and made my reservation, Dee was a pleasure to deal with. So professional and made me feel at ease and showed me around everywhere and explained everything. My masseuse Miyuki was incredible!! Went for the 60 minute relaxation message and it was amazing. Very relaxed environment. Will definately be returning when I’m back on the coast again. Thanks guys!!
Kelley Hagenauer
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September 04, 2022
My husband and I had an amazing experience at Azure. There was a warmth about azure the minute we walked and were greeted by two lovely staff. We filled in the pre massage paperwork and then shown to the change rooms where a locker slippers and robe were provided. We were taken by each of therapists to our respective rooms. I was given a choice of scented oils by my therapist Sarah, and then went into a state of bliss for 60 minutes. The facilities are fresh and very clean and modern. I will definitely be back on my next trip. My husband was equally impressed. I have been to many spas but the staff and quality of massage was exceptional. Thank you Azure!
Sarah
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April 24, 2023
Truly disappointing. I don't even know where to begin. Firstly this isn't a "spa" and a place to go if you want to relax and escape.The location is next to a main pool area so kids are screaming and you can hear the party music being played from the pool area. In turn the music Azure play is so loud because they are trying to block out any outside noise which doesn't work and just makes the whole thing worse. The location is also next to what appears to sound like staff quarters, but I don't know what it was. There's just a lot of noise, lot's of banging, and you can hear the staff mucking around and laughing.
I booked a 3.5 hour package and didn't enjoy it from the start. Unfortunately I bit my tongue hoping it would get better only until half way through requesting they stop, I just wanted to to get out of there. I was more stressed than when I arrived and ended up walking out mid treatment.
When you're paying a lot of money you expect to get what you paid for, and you don't get that here. The noise is incredible not to mention the lack of training with the therapists.
Overall in a nutshell - churn and burn, I'm sure they do well with the tourists they never have to see again. Locals, save your money and go somewhere else. Overpriced and under delivered.
Our Address
Pool Level, The Star Gold Coast, 1 Casino Drive, Broadbeach QLD 4218, Australia
Booked for my wife as a surprise. Nothing like the pics. Cheap, nothing luxurious about it other than the price. Facilities are dated and not enticing. Very very disappointing. In its location, expected much better. Maybe they should look at crown Melbourne or Sydney for ideas on what a real Spa experience should look like !
From the moment I made the reservation for my spa treatment I was taken care of with such kindness and professionalism from Dee. This lady made me feel at ease and relaxed from the moment I walked in and took great care of me after my treatment. Anita was a top masseuse, listening to my needs and adjusting as we went along. The spa itself is clean, quiet and stylish. Thank you again ladies- I will be recommending you to all my friends
Amazing experience at Azure spa! From the moment I walked in and made my reservation, Dee was a pleasure to deal with. So professional and made me feel at ease and showed me around everywhere and explained everything. My masseuse Miyuki was incredible!! Went for the 60 minute relaxation message and it was amazing. Very relaxed environment. Will definately be returning when I’m back on the coast again. Thanks guys!!
My husband and I had an amazing experience at Azure. There was a warmth about azure the minute we walked and were greeted by two lovely staff. We filled in the pre massage paperwork and then shown to the change rooms where a locker slippers and robe were provided. We were taken by each of therapists to our respective rooms. I was given a choice of scented oils by my therapist Sarah, and then went into a state of bliss for 60 minutes. The facilities are fresh and very clean and modern. I will definitely be back on my next trip. My husband was equally impressed. I have been to many spas but the staff and quality of massage was exceptional. Thank you Azure!
Truly disappointing. I don't even know where to begin. Firstly this isn't a "spa" and a place to go if you want to relax and escape.The location is next to a main pool area so kids are screaming and you can hear the party music being played from the pool area. In turn the music Azure play is so loud because they are trying to block out any outside noise which doesn't work and just makes the whole thing worse. The location is also next to what appears to sound like staff quarters, but I don't know what it was. There's just a lot of noise, lot's of banging, and you can hear the staff mucking around and laughing. I booked a 3.5 hour package and didn't enjoy it from the start. Unfortunately I bit my tongue hoping it would get better only until half way through requesting they stop, I just wanted to to get out of there. I was more stressed than when I arrived and ended up walking out mid treatment. When you're paying a lot of money you expect to get what you paid for, and you don't get that here. The noise is incredible not to mention the lack of training with the therapists. Overall in a nutshell - churn and burn, I'm sure they do well with the tourists they never have to see again. Locals, save your money and go somewhere else. Overpriced and under delivered.