Could not fault it. The check in process was so easy and the staff were lovely and helpful. Great location, walking to restaurants and activities. The rooms are spacious, clean and had amazing amenities. The pool was 27 degrees and glorious.
Pretty Face
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November 19, 2024
Very INCONSIDERATE! Not even worth a one star. We booked in this hotel thru booking.com and it has no option for cancellation. We took it because we are decided to come and we like the place. That night after we booked, we got a serious problem that made us think to cancel our trip. In the morning I contacted the property and pleeaaad to ask a favor if we can cancel it coz it's also worth almost 3grand.The guy I talked to said that I have to call booking.com ASAP so they can send an email to them as a normal process and it will be fine. I even thanked him for considering. Then I called booking.com saying about the problem and told them I contacted the property too.So they said ok we will email the property coz,it will depend on them. They even said,good you have talked to them. Afterwards, we got a message from booking that the property will not allow exemption. I was so dissapointed and called AVANI again. Now they said that it's not on them,it's the booking.com.
Whhhat? I understand that I booked with no cancellation coz you don't have that option anyway. But sometimes you have to consider also in case to case basis. Where is your humanitarian aspect?Your management isn't nice at all. This review is just an awareness to other people just in case.
Karen O'Brien-Hall
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August 09, 2024
We, a party of three adults, thoroughly enjoyed our stay. Staff are exceptional and went out of their way to ensure our comfort, including accommodating two mobility scooters. Linen, pillows & towels were quality, clean and plentiful. Highly recommend for short or long stays.
Rebecca Rodrigues
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June 24, 2024
What a lovely stay as always. The staff is so welcoming and helpful every time, especially the beautiful girl Diksha at the reception. She always goes out of her way and is so kind.
Feels like home ❤️
Melissa Atkin-Ivanovich
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April 02, 2024
Stayed here for the Easter Long Weekend. This is the third time I've stayed here and have always loved it. Stayed in a 2 bedroom Oceanview Apartment. Fabulous views and really comfortable and clean. Front office staff were attentive and helpful. The location was wonderful. Five minute walk to the beach, cafes and shops in Broadbeach, Five minute walk to the Star Casino and Ten Minute walk to Pacific Fair. Can easily leave the car and walk everywhere. Would definitely stay here again.
Our Address
2663 Gold Coast Hwy, Broadbeach QLD 4218, Australia
Could not fault it. The check in process was so easy and the staff were lovely and helpful. Great location, walking to restaurants and activities. The rooms are spacious, clean and had amazing amenities. The pool was 27 degrees and glorious.
Very INCONSIDERATE! Not even worth a one star. We booked in this hotel thru booking.com and it has no option for cancellation. We took it because we are decided to come and we like the place. That night after we booked, we got a serious problem that made us think to cancel our trip. In the morning I contacted the property and pleeaaad to ask a favor if we can cancel it coz it's also worth almost 3grand.The guy I talked to said that I have to call booking.com ASAP so they can send an email to them as a normal process and it will be fine. I even thanked him for considering. Then I called booking.com saying about the problem and told them I contacted the property too.So they said ok we will email the property coz,it will depend on them. They even said,good you have talked to them. Afterwards, we got a message from booking that the property will not allow exemption. I was so dissapointed and called AVANI again. Now they said that it's not on them,it's the booking.com. Whhhat? I understand that I booked with no cancellation coz you don't have that option anyway. But sometimes you have to consider also in case to case basis. Where is your humanitarian aspect?Your management isn't nice at all. This review is just an awareness to other people just in case.
We, a party of three adults, thoroughly enjoyed our stay. Staff are exceptional and went out of their way to ensure our comfort, including accommodating two mobility scooters. Linen, pillows & towels were quality, clean and plentiful. Highly recommend for short or long stays.
What a lovely stay as always. The staff is so welcoming and helpful every time, especially the beautiful girl Diksha at the reception. She always goes out of her way and is so kind. Feels like home ❤️
Stayed here for the Easter Long Weekend. This is the third time I've stayed here and have always loved it. Stayed in a 2 bedroom Oceanview Apartment. Fabulous views and really comfortable and clean. Front office staff were attentive and helpful. The location was wonderful. Five minute walk to the beach, cafes and shops in Broadbeach, Five minute walk to the Star Casino and Ten Minute walk to Pacific Fair. Can easily leave the car and walk everywhere. Would definitely stay here again.