Very central place, short walk to surfers and the beach.
Decent views and good amenities.
Staff were superb! Ann was the best with helping me out. Iryna also was so cheery and helpful.
Parking was surprisingly empty for a 30(?) Floor accommodation. Did not struggle to find parking at all, lived here for 9 days straight.
Only qualm was no toothbrush and toothpaste provided, and not sure of room cleaning schedule.
Jae Bee
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August 27, 2024
Recently visited the Gold Coast for the Pacific Airshow, with Ruby Gold Coast accommodation adding even more to the overall experience. Upon arrival, Ann was professional, friendly and very helpful. Stayed on 22nd floor with sweeping views both north and east over Surfers Paradise. Left the car at home, so being so close to light rail and small grocery stores was essential for us. Short walk to the centre of Surfers Paradise. Apartment was clean, quiet and very well equipped. Will definitely stay here again in the future.
Jo Mc
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October 14, 2024
Upon arrival my partner and I had some issues with the place regarding hygiene, after we checked in we both went up for a shower after a long flight, walking around the place our feet were instantly dirty going black and the floors were super sticky. We made contact about it the same day and we got a mundane reply which resulted in no solution whatsoever. More days were spent here and we picked up on more and more things wrong, the hygiene like I mentioned, hair around the place, not possible to have come from us as we don’t have that colour. The shower drain didn't work and constantly needed to turn it off and wait for the water to drain which made it feel impossible to have a proper shower, as well as the water going freezing cold. By this point we had made contact again about how unhappy we were and once again resulted bad reply with absolutely no solution, at this point a room change at least would've been appropriate but we got nothing. I also noticed no mattress protection on the bed, with stains from other people being covered by one thin flat sheet, the whole entire place ended up making me feel really grossed out and yuck. There was no vacuum provided to get rid of other people's hairs ourselves. (Which we shouldn't even need to do!), no oven mitts to handle hot things and no tea towel either. After saving hard and wanting a relaxing holiday this place was the most further away thing from that. I would not recommend staying here, for the price you pay you're better off getting something beach front, clean with good service.
R H
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November 09, 2024
Cheaper than others. But for a reason. We arrived early and asked about an early check in, they said we couldn’t but would message as soon as a room was free. They didn’t message us at all even though we returned to checkin later closer to 5pm. The room was spacious but quite grubby. Stains on couch, little blood spots on walls and doors. The blinds in bedroom were old and scuffed up. It’s not too old a place just seems poorly maintained. Location wise it’s about 10min walk to beach and 8min to the tram which will take you to Cavill Ave, Broadbeach etc
Julie Blandthorn
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July 09, 2024
Apartment was nice & clean & spacious. Spectacular ocean & canal views. We were on 28th floor.
Only negative was resort next door has water park so if your on that side of building & want a sleep in, we could hear kids screaming in the morning but if your an early bird shouldn't be a problem.
Great location. Staff are lovely. We are having a nice stay
Our Address
9 Norfolk Ave, Surfers Paradise QLD 4217, Australia
Very central place, short walk to surfers and the beach. Decent views and good amenities. Staff were superb! Ann was the best with helping me out. Iryna also was so cheery and helpful. Parking was surprisingly empty for a 30(?) Floor accommodation. Did not struggle to find parking at all, lived here for 9 days straight. Only qualm was no toothbrush and toothpaste provided, and not sure of room cleaning schedule.
Recently visited the Gold Coast for the Pacific Airshow, with Ruby Gold Coast accommodation adding even more to the overall experience. Upon arrival, Ann was professional, friendly and very helpful. Stayed on 22nd floor with sweeping views both north and east over Surfers Paradise. Left the car at home, so being so close to light rail and small grocery stores was essential for us. Short walk to the centre of Surfers Paradise. Apartment was clean, quiet and very well equipped. Will definitely stay here again in the future.
Upon arrival my partner and I had some issues with the place regarding hygiene, after we checked in we both went up for a shower after a long flight, walking around the place our feet were instantly dirty going black and the floors were super sticky. We made contact about it the same day and we got a mundane reply which resulted in no solution whatsoever. More days were spent here and we picked up on more and more things wrong, the hygiene like I mentioned, hair around the place, not possible to have come from us as we don’t have that colour. The shower drain didn't work and constantly needed to turn it off and wait for the water to drain which made it feel impossible to have a proper shower, as well as the water going freezing cold. By this point we had made contact again about how unhappy we were and once again resulted bad reply with absolutely no solution, at this point a room change at least would've been appropriate but we got nothing. I also noticed no mattress protection on the bed, with stains from other people being covered by one thin flat sheet, the whole entire place ended up making me feel really grossed out and yuck. There was no vacuum provided to get rid of other people's hairs ourselves. (Which we shouldn't even need to do!), no oven mitts to handle hot things and no tea towel either. After saving hard and wanting a relaxing holiday this place was the most further away thing from that. I would not recommend staying here, for the price you pay you're better off getting something beach front, clean with good service.
Cheaper than others. But for a reason. We arrived early and asked about an early check in, they said we couldn’t but would message as soon as a room was free. They didn’t message us at all even though we returned to checkin later closer to 5pm. The room was spacious but quite grubby. Stains on couch, little blood spots on walls and doors. The blinds in bedroom were old and scuffed up. It’s not too old a place just seems poorly maintained. Location wise it’s about 10min walk to beach and 8min to the tram which will take you to Cavill Ave, Broadbeach etc
Apartment was nice & clean & spacious. Spectacular ocean & canal views. We were on 28th floor. Only negative was resort next door has water park so if your on that side of building & want a sleep in, we could hear kids screaming in the morning but if your an early bird shouldn't be a problem. Great location. Staff are lovely. We are having a nice stay