This was an unexpected surprise. Such reasonable prices and the standard of the apartment was brilliant. Apartment 807 had views to the river and to the beach. All these views could be appreciated from the huge balcony which was the ideal place to relax. Facilities at the resort include a steam room, gym and sensational pool that is heated all year through. The great advantage is that this resort isn’t a high rise with an overwhelming number of guests. It feels personal with friendly staff who make your stay feel so welcoming.
The apartment has laundry, walk in wardrobe, fully equipped kitchen and spacious living room.
As we know not all apartments are the same in these complexes but 807 is one I would have no hesitation in recommending. I will be requesting it on my return visit.
Saxon Chambers
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April 14, 2025
Just had a wonderful four days at the Neptune resort we stayed in apartment 110 which has magnificent views over the lush green grounds and also the tennis court. We had a surprise daily visitor on the lawn. Not many people use the tennis courts. so noise was not an issue at all. The apartment looks like it’s just been renovated as it is very sleek and comfortable with modern amenities a great Kitchen And I’d highly recommend the resort. See if you can request 110 as I’m sure you’ll be so happy.
Leesmac78
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April 14, 2025
We just had a wonderful day in in room 110 at the Neptune Resort checking in with seamless with some incredibly friendly staff and we really enjoyed Kathy who told us about the local area and what facilities we were able to enjoy. The swimming pool is heated to a wonderful temperature of nearly 30° which made it a pleasure to swim in weather. Our apartment was unbelievable with it. Stable type door to the bathroom beautiful king-size bed and a wonderful view overlooking the tennis court. The lush greenery and bright lights really made us stay fantastic. The kitchen has been totally renovated and it’s highly appointed ovens cooktops and plenty of storage and every utensil you could need to cook an absolute dream meal. We had some amazing visitors on the balcony and we felt so in touch with nature with these two cute birds of magnificent colours and they became our new friends on the Gold Coast. I suggest if you’re considering Neptune Resort really try and request apartment 110 as you will not be disappointed and you’ll be wanting to come back here year after year
Will Slator
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April 11, 2025
Great location and great resolution from the team for my issue below.
Beware when booking as the rooms are not as pictured. My first room was the equivalent of a star or two, receptionist said the rooms are private owned and up to the owner to decide the presentation, thus I wasn’t able to move or be refunded. Luckily I booked through Qantas and Amex and they got me moved to a far better room.
Try get room 803!
Sarah R
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January 06, 2025
I was disappointed because we were staying for 11 days, $3550!
After we had used the small shampoo, body wash and conditioner we had to buy our own.
They wouldn’t even supply extra toilet paper after this was used too!
We came here for a holiday not a shopping trip to get supplies.
Cleaning staff were polite.
Getting the TV to work took time but eventually worked. Doesn’t work with Netflix if you have an advert subscription.
The ocean view room, didn’t have much view being a few streets back.
This was an unexpected surprise. Such reasonable prices and the standard of the apartment was brilliant. Apartment 807 had views to the river and to the beach. All these views could be appreciated from the huge balcony which was the ideal place to relax. Facilities at the resort include a steam room, gym and sensational pool that is heated all year through. The great advantage is that this resort isn’t a high rise with an overwhelming number of guests. It feels personal with friendly staff who make your stay feel so welcoming. The apartment has laundry, walk in wardrobe, fully equipped kitchen and spacious living room. As we know not all apartments are the same in these complexes but 807 is one I would have no hesitation in recommending. I will be requesting it on my return visit.
Just had a wonderful four days at the Neptune resort we stayed in apartment 110 which has magnificent views over the lush green grounds and also the tennis court. We had a surprise daily visitor on the lawn. Not many people use the tennis courts. so noise was not an issue at all. The apartment looks like it’s just been renovated as it is very sleek and comfortable with modern amenities a great Kitchen And I’d highly recommend the resort. See if you can request 110 as I’m sure you’ll be so happy.
We just had a wonderful day in in room 110 at the Neptune Resort checking in with seamless with some incredibly friendly staff and we really enjoyed Kathy who told us about the local area and what facilities we were able to enjoy. The swimming pool is heated to a wonderful temperature of nearly 30° which made it a pleasure to swim in weather. Our apartment was unbelievable with it. Stable type door to the bathroom beautiful king-size bed and a wonderful view overlooking the tennis court. The lush greenery and bright lights really made us stay fantastic. The kitchen has been totally renovated and it’s highly appointed ovens cooktops and plenty of storage and every utensil you could need to cook an absolute dream meal. We had some amazing visitors on the balcony and we felt so in touch with nature with these two cute birds of magnificent colours and they became our new friends on the Gold Coast. I suggest if you’re considering Neptune Resort really try and request apartment 110 as you will not be disappointed and you’ll be wanting to come back here year after year
Great location and great resolution from the team for my issue below. Beware when booking as the rooms are not as pictured. My first room was the equivalent of a star or two, receptionist said the rooms are private owned and up to the owner to decide the presentation, thus I wasn’t able to move or be refunded. Luckily I booked through Qantas and Amex and they got me moved to a far better room. Try get room 803!
I was disappointed because we were staying for 11 days, $3550! After we had used the small shampoo, body wash and conditioner we had to buy our own. They wouldn’t even supply extra toilet paper after this was used too! We came here for a holiday not a shopping trip to get supplies. Cleaning staff were polite. Getting the TV to work took time but eventually worked. Doesn’t work with Netflix if you have an advert subscription. The ocean view room, didn’t have much view being a few streets back.