Stayed here for 2 nights. Apartments clean and had everything we needed. Bed and pillows super comfy, reception staff welcome and friendly, very happy to help. Pool area clean, spa nice and warm, relaxing areas to be in. Location amazing, quiet but close to everything you need. Cafe, subway and 7/11 just below Apartments. Will definitely be back.
I B
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February 14, 2025
We booked an Deluxe Ocean View for 7 days.
Firstly, there was no one at reception 1430hr on a Saturday and no instructions on how to get the keys.
Secondly, The air-conditioning did not work in the Living area despite the temperature being in the mid 30's. The help line although polite could not help but assures me someone would call us the next day. No one did.
Thirdly, The ocean view was of a great big building in front, left and right towering over our very small balcony. You could glimpse the sea around the front building but it certainly was not an ocean view.
We did receive a rather passive aggressive email telling us we had to provide photo ID and a credit card by 1400hr the next day (despite already paying $1446) or our key card would be deactivated. Unfortunately the reception was only open from 1200hr to 1400hr and we had come down for a family function and could not make that tight time schedule.
Because of the risk of being locked out and the horrible accommodation, we checked out the next day and moved 50m to another hotel. We lost $1446 but happy not to have to stay another minute in this place.
My advice is check the room before handing ant money over.
Jess
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January 21, 2025
This hotel was unacceptable for the price I paid for, we weren't given enough facilities and if we wanted more we had to pay at an extra cost. In the rooms there were ANTS all in the living room. I had a terrible experience, and we were also bitten by the ants. The view was great but other than the it wasn't as pleasant as expected. The pictures when purchasing this hotel isn't in comparison to what we received, poorly managed unfortunately.
CB
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February 19, 2025
Really disappointed by this ‘resort’. Lounge room & kitchen were pokey for a full week’s stay, felt claustrophobic. view wasn’t great (overlooked, no privacy) reception is open for two hours on Sat & Sun (can’t check in before 2pm. Guess when it closes!?). The pics online are misleading. Won’t be back :(
Tracie Astin
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August 03, 2024
Excellent location! Have stayed multiple times and always very happy. Right across the road from the beach which is quieter then surfers. The cafe downstairs is independent to Pacific Views but you can place an order from your room. Yummy breakfast! Also great restaurants and cafes a couple of minutes walk to Tedder Ave. We stay in the same apartment each time on level 15 and always good amenities and comfy bed. All the staff from Managers, Reception and Housekeeping are lovely and couldn’t do enough for you. Can’t wait for our next visit!
Stayed here for 2 nights. Apartments clean and had everything we needed. Bed and pillows super comfy, reception staff welcome and friendly, very happy to help. Pool area clean, spa nice and warm, relaxing areas to be in. Location amazing, quiet but close to everything you need. Cafe, subway and 7/11 just below Apartments. Will definitely be back.
We booked an Deluxe Ocean View for 7 days. Firstly, there was no one at reception 1430hr on a Saturday and no instructions on how to get the keys. Secondly, The air-conditioning did not work in the Living area despite the temperature being in the mid 30's. The help line although polite could not help but assures me someone would call us the next day. No one did. Thirdly, The ocean view was of a great big building in front, left and right towering over our very small balcony. You could glimpse the sea around the front building but it certainly was not an ocean view. We did receive a rather passive aggressive email telling us we had to provide photo ID and a credit card by 1400hr the next day (despite already paying $1446) or our key card would be deactivated. Unfortunately the reception was only open from 1200hr to 1400hr and we had come down for a family function and could not make that tight time schedule. Because of the risk of being locked out and the horrible accommodation, we checked out the next day and moved 50m to another hotel. We lost $1446 but happy not to have to stay another minute in this place. My advice is check the room before handing ant money over.
This hotel was unacceptable for the price I paid for, we weren't given enough facilities and if we wanted more we had to pay at an extra cost. In the rooms there were ANTS all in the living room. I had a terrible experience, and we were also bitten by the ants. The view was great but other than the it wasn't as pleasant as expected. The pictures when purchasing this hotel isn't in comparison to what we received, poorly managed unfortunately.
Really disappointed by this ‘resort’. Lounge room & kitchen were pokey for a full week’s stay, felt claustrophobic. view wasn’t great (overlooked, no privacy) reception is open for two hours on Sat & Sun (can’t check in before 2pm. Guess when it closes!?). The pics online are misleading. Won’t be back :(
Excellent location! Have stayed multiple times and always very happy. Right across the road from the beach which is quieter then surfers. The cafe downstairs is independent to Pacific Views but you can place an order from your room. Yummy breakfast! Also great restaurants and cafes a couple of minutes walk to Tedder Ave. We stay in the same apartment each time on level 15 and always good amenities and comfy bed. All the staff from Managers, Reception and Housekeeping are lovely and couldn’t do enough for you. Can’t wait for our next visit!