My wife and I travelled to the Gold Coast and stayed at this motel for a few nights before the Brisbane Marathon. The staff was friendly and helpful, and provided us with the most ideal room. The cost was reasonable and very close to the beach. Highly recommended.
Ulrike Adams
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June 11, 2026
We don’t recommend this Motel at all.
We didn’t have warm water for 2.5 days (and we only stayed 4).. we told them several times and it took them a long long time to fix the problem.
The rooms are old and the bathrooms are even older. All of us had even problems to open the water tabs- our daughter couldn’t open them by herself
One of the worse places we have stayed in so far
Roseabell Kilduff
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April 20, 2026
Very noisy there because of roadwork there, didn’t enjoy our holiday very unhappy. Wasn’t worth the money we paid to stay there. Wish we could get our money back. The power turned off while staying there. The freezer didn’t work so wasted money on buying icecream thinking the freezer would work. Wasn’t worth the money we paid at the time. Needs a big upgrade.
Bridget Jones
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January 08, 2026
Really unpleasant and awful stay. Difficult check in, regardless of pre payment, office not contactable. Our beds were unmade, no portacot provided despite multiple requests prior to check in. Dirty room with blue tac holding power points together. Tiles missing in bathroom. No hot water morning & night. Cups and microwave dirty. Extensive noise of night works which should be disclosed prior to booking. There is low cost and then this is unsanitary and not providing a service that you pay for.
jenna
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November 17, 2025
Very disappointing stay. The room was not like the photos at all: strong unpleasant smell, dust everywhere (floor and windows), stains on furniture, cracked tiles, a damaged TV and a dirty microwave. There was also a lot of noise at night, and we didn’t feel comfortable in the room at all. I work in hospitality, and the condition was far below acceptable standards.
When I contacted the motel, they told me the price was one of the cheapest in the area, but that does not justify a dirty and poorly maintained room. They asked me to send photos, which I did, and then they didn’t reply for days. I had to follow up myself, and only then they refused any refund.
Posting this so future guests know what to expect.
Our Address
2371 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia
My wife and I travelled to the Gold Coast and stayed at this motel for a few nights before the Brisbane Marathon. The staff was friendly and helpful, and provided us with the most ideal room. The cost was reasonable and very close to the beach. Highly recommended.
We don’t recommend this Motel at all. We didn’t have warm water for 2.5 days (and we only stayed 4).. we told them several times and it took them a long long time to fix the problem. The rooms are old and the bathrooms are even older. All of us had even problems to open the water tabs- our daughter couldn’t open them by herself One of the worse places we have stayed in so far
Very noisy there because of roadwork there, didn’t enjoy our holiday very unhappy. Wasn’t worth the money we paid to stay there. Wish we could get our money back. The power turned off while staying there. The freezer didn’t work so wasted money on buying icecream thinking the freezer would work. Wasn’t worth the money we paid at the time. Needs a big upgrade.
Really unpleasant and awful stay. Difficult check in, regardless of pre payment, office not contactable. Our beds were unmade, no portacot provided despite multiple requests prior to check in. Dirty room with blue tac holding power points together. Tiles missing in bathroom. No hot water morning & night. Cups and microwave dirty. Extensive noise of night works which should be disclosed prior to booking. There is low cost and then this is unsanitary and not providing a service that you pay for.
Very disappointing stay. The room was not like the photos at all: strong unpleasant smell, dust everywhere (floor and windows), stains on furniture, cracked tiles, a damaged TV and a dirty microwave. There was also a lot of noise at night, and we didn’t feel comfortable in the room at all. I work in hospitality, and the condition was far below acceptable standards. When I contacted the motel, they told me the price was one of the cheapest in the area, but that does not justify a dirty and poorly maintained room. They asked me to send photos, which I did, and then they didn’t reply for days. I had to follow up myself, and only then they refused any refund. Posting this so future guests know what to expect.