We've stayed here a number of times over the last few years, and this is probably the best stay we've had.
The service was excellent, special note to the room cleaning staff for room 354 who were always smiling and happy to cater to any request.
We had in-room dining for breakfast and dinner and the quality of the food was excellent. The steak was a stand-out, perfectly cooked and delicious, as was the breakfast. The room service delivery was very fast too which is impressive considering the property appeared full on the weekend.
Despite being full, there were plenty of sun loungers available by the pools and the staff at the poolside bar did a great job of keeping the drinks flowing.
The only small improvement would be that there was a bit of wear and tear on the outside of the building (small amounts of rust on the roof and the balcony dividers) but nothing that couldn't be solved with a coat of paint.
All-in-all a great stay.
Kaz
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January 01, 2025
Had a fabulous buffet breakfast. The staff goes out of their way to help. The range of food was excellent, we're locals and were wondering why we hadn't visited before. Cheers to the chef for his service and friendliness. Lovely spot to have a wander after breakfast, and you'll probably see kangaroos near the pool and in the resort.
Sheridan Webcke
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December 29, 2024
Outstanding customer service and surprising above and beyond touches that exceeded our expectations. I could not fault this place in any way. The pool and happy hour drinks were a highlight as well as the 5 star food and beverage quality and service everywhere in the resort. We felt very special and will definitely stay again.
H.J Nam
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December 25, 2024
I asked for a baby cot because I have a 15-month-old baby. But the cot floor was divided into four parts, and the height was different, so my baby was uncomfortable, he couldn't sleep in the cot. Everything else was good. The artificial beach had some shade, so we could avoid from sunlight. Also water was warm, it was good for baby to play in the water. And breakfast was great, and the Korean male server was so kind. we were also impressed. Thanks to him, we had a pleasant Christmas morning.
Craig Allen
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December 26, 2024
We were upgraded to a marina view, which was nice however it was partial marina view and partial loading dock for the marina. We didn’t spend a lot of time on the balcony though. The room was great, grounds beautifully kept, pool facilities excellent (though competition for shaded pool chairs was fierce!) and we could not fault the amazing buffet breakfast and coffees! We had a wonderful experience and will be back again.
Our Address
Sanctuary Cove, Manor Cir, Hope Island QLD 4212, Australia
We've stayed here a number of times over the last few years, and this is probably the best stay we've had. The service was excellent, special note to the room cleaning staff for room 354 who were always smiling and happy to cater to any request. We had in-room dining for breakfast and dinner and the quality of the food was excellent. The steak was a stand-out, perfectly cooked and delicious, as was the breakfast. The room service delivery was very fast too which is impressive considering the property appeared full on the weekend. Despite being full, there were plenty of sun loungers available by the pools and the staff at the poolside bar did a great job of keeping the drinks flowing. The only small improvement would be that there was a bit of wear and tear on the outside of the building (small amounts of rust on the roof and the balcony dividers) but nothing that couldn't be solved with a coat of paint. All-in-all a great stay.
Had a fabulous buffet breakfast. The staff goes out of their way to help. The range of food was excellent, we're locals and were wondering why we hadn't visited before. Cheers to the chef for his service and friendliness. Lovely spot to have a wander after breakfast, and you'll probably see kangaroos near the pool and in the resort.
Outstanding customer service and surprising above and beyond touches that exceeded our expectations. I could not fault this place in any way. The pool and happy hour drinks were a highlight as well as the 5 star food and beverage quality and service everywhere in the resort. We felt very special and will definitely stay again.
I asked for a baby cot because I have a 15-month-old baby. But the cot floor was divided into four parts, and the height was different, so my baby was uncomfortable, he couldn't sleep in the cot. Everything else was good. The artificial beach had some shade, so we could avoid from sunlight. Also water was warm, it was good for baby to play in the water. And breakfast was great, and the Korean male server was so kind. we were also impressed. Thanks to him, we had a pleasant Christmas morning.
We were upgraded to a marina view, which was nice however it was partial marina view and partial loading dock for the marina. We didn’t spend a lot of time on the balcony though. The room was great, grounds beautifully kept, pool facilities excellent (though competition for shaded pool chairs was fierce!) and we could not fault the amazing buffet breakfast and coffees! We had a wonderful experience and will be back again.