Just want to say a big thanks to Kathy (hope I got her name right!). Went to the store last Thursday to grab the Ginger shampoo and conditioner for my psoriasis. I wasn’t sure about the scrub and serum since it was my first time, but Kathy suggested I try the small samples and I love them!
She was super helpful and friendly. Just put the serum on my itchy scalp and it’s already calming down. Loving the products so far and Kathy’s awesome service. Definitely going back! 😊
Eden Carpenter
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July 19, 2025
I was looking for a birthday present set of some sort and the woman serving me was the kindest most helpful retail worker I have ever experienced. I was looking at the sets and she very kindly showed me the cheaper options and let me know all available products that might be suitable for what I was looking for. She was so incredibly helpful without being pushy and pressuring me into buying anything. Best shopping trip I have ever had and bought cute gifts for birthdays! Highly recommend.
Debbie Kemp
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August 02, 2025
Today I experienced exceptional customer service from Amelie - being a business owner I am acutely aware of good customer service. Please thank Amelie as she made me feel very welcome in the store.
Michelle Lee
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July 22, 2025
Service was great, very helpful with the products, laughed a bit, it great to have staff in a store that gives you personal experience
Jackie Wilson
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October 02, 2024
The manager at the store was incredibly rude. She made me feel
bad for being dyslexic and autistic. She said, "Can you read?" In a
really rude manner and made fun of me for my disabilities, I feel
so violated. She was not friendly at all and was extremely
unprofessional with providing the bare minimum of exceptional
customer service. She also demanded to see my Tiktok account,
this made me extremely uncomfortable.
Our Address
Shop 85A Hooker Blv Pacific Fair Shopping Centre, Broadbeach QLD 4218, Australia
Just want to say a big thanks to Kathy (hope I got her name right!). Went to the store last Thursday to grab the Ginger shampoo and conditioner for my psoriasis. I wasn’t sure about the scrub and serum since it was my first time, but Kathy suggested I try the small samples and I love them! She was super helpful and friendly. Just put the serum on my itchy scalp and it’s already calming down. Loving the products so far and Kathy’s awesome service. Definitely going back! 😊
I was looking for a birthday present set of some sort and the woman serving me was the kindest most helpful retail worker I have ever experienced. I was looking at the sets and she very kindly showed me the cheaper options and let me know all available products that might be suitable for what I was looking for. She was so incredibly helpful without being pushy and pressuring me into buying anything. Best shopping trip I have ever had and bought cute gifts for birthdays! Highly recommend.
Today I experienced exceptional customer service from Amelie - being a business owner I am acutely aware of good customer service. Please thank Amelie as she made me feel very welcome in the store.
Service was great, very helpful with the products, laughed a bit, it great to have staff in a store that gives you personal experience
The manager at the store was incredibly rude. She made me feel bad for being dyslexic and autistic. She said, "Can you read?" In a really rude manner and made fun of me for my disabilities, I feel so violated. She was not friendly at all and was extremely unprofessional with providing the bare minimum of exceptional customer service. She also demanded to see my Tiktok account, this made me extremely uncomfortable.