Professional Salon Brands

5 Distribution Ave, Molendinar QLD 4214, Australia

About Professional Salon Brands

4.6 / 5

from reviews

Verified
    Virginia Ross
    -
    June 01, 2022

    My favourite place to visit for my beauty supplies. The ladies are alway so helpful. Good variety of product, new stuff always comes in, they have great specials and good sale items. Very professional in all they do. Thank you for always attending to my needs when I’m in your warehouse looking around and answering my questions. 😊

    Joanne Kmaid
    -
    June 09, 2023

    The team are always helpful and lovely to liaise with. And when it comes to payment, Michael from Accounts has a wonderful vibe. Thank You! - Joanne and Hairhouse Team

    Chevonne Merritt
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    October 18, 2023

    Love this place - ladies are friendly & always willing to help & definitely have plenty stock to choose from

    Danielle S
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    March 28, 2022

    Everyone is so lovely, an extensive range of products at great prices. A special mention to Kassi who is extremely knowledgeable and so helpful, she is beyond amazing and I am so thankful to her for all her help, it really helps support my business ❤️

    Lera Burov
    -
    March 09, 2021

    And all of the below over a ridiculous $11 purchase. Very unpleasant experience. Extremely unhelpful stuff, who just unwilling to cooperate and advise to customers. Poor quality product leads to comebacks for an exchange or refund, which is appseting, but yet must be done according to: The Australian Consumer Law (ACL) Which  requires businesses to provide consumer guarantees for most consumer goods and services they sell. The full text of the Australian Consumer Law (ACL) is set out in Schedule 2 of the Competition and Consumer Act 2010 (previously known as the Trade Practices Act 1974 (TPA)). Chapter 2 of which states General protections: General protections, which create standards of business conduct in the market, including: • A general ban on misleading and deceptive conduct in trade or commerce; The refund or exchange didn't happen. Realizing that, I was looking forward for an advise or a solution to an occured problem. But, buy purchasing poor quality goods with misleading labels and instructions from "PSB" customers are going to be left at this point with money and time thrown a window Blamed by someone, who has absolutely no clue about the product. Sells personal are not going to help and cooperate. More then that, they will blame you for purchasing wrong goods. Nevermind the product labels state the opposite of what the accual product does. Who to blame? Poor quality of goods at two digit prices or customer service? I think it would not be at this disgusting point if the sells personal would be more willing to help and engage with clients without pointing fingers - that would be beneficial to PSB. That said we will leave them at what they fail to perform.

    Professional Salon Brands

    Our Address

    5 Distribution Ave, Molendinar QLD 4214, Australia

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