After several appointments with Dr Grace, I could only recommend Mermaid smiles.
The equipment is really up to date, each member of their staff shows care and dedication, no one was rushing me and my comfort was regularly checked.
Finally my fillings are done so well I can barely feel them with my thong.
I would recommend the place to anyone.
Annaliese Mathews
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September 07, 2024
I couldn’t speak more highly of my experience at Mermaid Smiles. Anna and her team show so much care at every single appointment, ensuring you are across all details of the process. I recently had composite bonding done and could not be happier with the results! I would most definitely recommend Mermaid Smiles.
Cath Walsh
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September 09, 2024
Now that I have my makeover complete, I cannot thank Dr Georgia Charleson enough, she is the most kind, gentle, talented dentist and a perfectionist in her work. I was such a nervous client and Dr Georgia went above and beyond to ease my nerves to get the results I wanted. I only wish I had the work done way earlier! Thanks so much to Dr Georgia and her amazing team at Mermaid Smiles.
Jessica Thyer
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July 06, 2024
Mermaid Smiles were amazing at meeting all my needs!! I feel so incredible blessed and grateful to have had Dr Georgia Charleson as my Dentist. She is so beautiful inside and out. Her nature, professionalism, and perfectionism to her career is wonderful and I will definitely be sticking with her as my dentist for as long she will have me. I also want to comment on how AMAZING the rest of the staff who work at this wonderful clinic are. They literally are mermaids with 'mermaid smiles' Stunning women, who make you feel inspired and welcome from day one. Thank you Mermaid Smiles! You are such a beautiful bunch of strong, powerful and beautiful women xo I look forward to seeing you again very soon
Luke Hemmings
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April 17, 2024
I've been a regular at Mermaid Smiles, primarily under the exceptional care of Dr Anna Williams and Dr Grace Huang. My experiences with them had always been top-notch, setting a high standard for dental care. Unfortunately, Dr Williams recently took maternity leave, and the quality of service has taken a sharp nosedive since her departure.
Attempting to book appointments for cosmetic procedures has turned into a recurring nightmare. On multiple occasions, I was assured by the staff that someone would return my call to schedule an appointment. These promises were never fulfilled, leaving me waiting by the phone in vain. Adding to the confusion, I received conflicting information about the availability of certain cosmetic services. One day they're offered, the next they're not - it's incredibly frustrating and unprofessional.
The most disheartening part of my recent experiences involves interactions with Sally, whose approach to customer service is shockingly dismissive. Her words still ring in my ears: "We remain committed to ensuring your continuity of care and are prepared to facilitate the transfer of your records to an alternative clinic." This isn't just poor service; it's a clear message that my business is no longer valued.
Mermaid Smiles used to be a place where I felt cared for and appreciated. Now, it seems they're more interested in pushing patients out the door rather than addressing their needs. For a clinic that once prided itself on exceptional patient care, this is a dramatic and disappointing shift. If you're looking for consistent, reliable dental services, I suggest you look elsewhere.
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Shop 4/2532 Gold Coast Hwy, Mermaid Beach QLD 4218, Australia
After several appointments with Dr Grace, I could only recommend Mermaid smiles. The equipment is really up to date, each member of their staff shows care and dedication, no one was rushing me and my comfort was regularly checked. Finally my fillings are done so well I can barely feel them with my thong. I would recommend the place to anyone.
I couldn’t speak more highly of my experience at Mermaid Smiles. Anna and her team show so much care at every single appointment, ensuring you are across all details of the process. I recently had composite bonding done and could not be happier with the results! I would most definitely recommend Mermaid Smiles.
Now that I have my makeover complete, I cannot thank Dr Georgia Charleson enough, she is the most kind, gentle, talented dentist and a perfectionist in her work. I was such a nervous client and Dr Georgia went above and beyond to ease my nerves to get the results I wanted. I only wish I had the work done way earlier! Thanks so much to Dr Georgia and her amazing team at Mermaid Smiles.
Mermaid Smiles were amazing at meeting all my needs!! I feel so incredible blessed and grateful to have had Dr Georgia Charleson as my Dentist. She is so beautiful inside and out. Her nature, professionalism, and perfectionism to her career is wonderful and I will definitely be sticking with her as my dentist for as long she will have me. I also want to comment on how AMAZING the rest of the staff who work at this wonderful clinic are. They literally are mermaids with 'mermaid smiles' Stunning women, who make you feel inspired and welcome from day one. Thank you Mermaid Smiles! You are such a beautiful bunch of strong, powerful and beautiful women xo I look forward to seeing you again very soon
I've been a regular at Mermaid Smiles, primarily under the exceptional care of Dr Anna Williams and Dr Grace Huang. My experiences with them had always been top-notch, setting a high standard for dental care. Unfortunately, Dr Williams recently took maternity leave, and the quality of service has taken a sharp nosedive since her departure. Attempting to book appointments for cosmetic procedures has turned into a recurring nightmare. On multiple occasions, I was assured by the staff that someone would return my call to schedule an appointment. These promises were never fulfilled, leaving me waiting by the phone in vain. Adding to the confusion, I received conflicting information about the availability of certain cosmetic services. One day they're offered, the next they're not - it's incredibly frustrating and unprofessional. The most disheartening part of my recent experiences involves interactions with Sally, whose approach to customer service is shockingly dismissive. Her words still ring in my ears: "We remain committed to ensuring your continuity of care and are prepared to facilitate the transfer of your records to an alternative clinic." This isn't just poor service; it's a clear message that my business is no longer valued. Mermaid Smiles used to be a place where I felt cared for and appreciated. Now, it seems they're more interested in pushing patients out the door rather than addressing their needs. For a clinic that once prided itself on exceptional patient care, this is a dramatic and disappointing shift. If you're looking for consistent, reliable dental services, I suggest you look elsewhere.