Dr Prakash is an excellent doctor, he has a gentle bedside manner and is extremely professional, my 2 year old loves her visits to him. She always feels comfortable and happy around him even when she isn’t feeling great.
R Dover
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July 22, 2023
Dr Chinthi and Dr Appanna always take the time to listen to my questions and concerns. They always check for anything that is relevant to my age as well. Where most GPs seem to be in a hurry to rush people through, it’s great to know there are still good doctors. I don’t mind paying for a gap for good service. I’ve been going to Robina Family Medical Centre for years.
Fiona Williams
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January 01, 2023
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr.
Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service
Paige Impressions
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October 08, 2020
We came to this practice after a few bad experiences elsewhere but have been so impressed with all the doctors here. Dr Naidoo is amazing with babies and children. Very thorough and compassionate. We've seen most of the doctors here over the past 2 years and everyone has been awesome. I'd recommend this practice to anyone.
claireelise87
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May 17, 2019
If I could give it 0 stars I would. Unprofessional and rude. Each time I have come here I have been right on time and had to wait over an hour. Tonight I asked the receptionist (after a half hour wait) how much longer it would be because I didn't have the time to wait for hours- she said the doctor won't be much longer- I waited another 25 minutes and left. Allocate longer consults, or tell clients an appropriate time. It's inconsiderate so I can imagine how little the doctors care about my health. I'm going to a different clinic. I suggest others do the same.
Dr Prakash is an excellent doctor, he has a gentle bedside manner and is extremely professional, my 2 year old loves her visits to him. She always feels comfortable and happy around him even when she isn’t feeling great.
Dr Chinthi and Dr Appanna always take the time to listen to my questions and concerns. They always check for anything that is relevant to my age as well. Where most GPs seem to be in a hurry to rush people through, it’s great to know there are still good doctors. I don’t mind paying for a gap for good service. I’ve been going to Robina Family Medical Centre for years.
Booked a telehealth appointment and told i would be charged for the appointment and if I cancel I'll be charged. Understandability thought. I called 10mins before to check my appointment and tgey confirmed. y time & Dr. Long behold I never got my Drs appointment the practice didn't even call to advise me of cancellation. Terrible customer service
We came to this practice after a few bad experiences elsewhere but have been so impressed with all the doctors here. Dr Naidoo is amazing with babies and children. Very thorough and compassionate. We've seen most of the doctors here over the past 2 years and everyone has been awesome. I'd recommend this practice to anyone.
If I could give it 0 stars I would. Unprofessional and rude. Each time I have come here I have been right on time and had to wait over an hour. Tonight I asked the receptionist (after a half hour wait) how much longer it would be because I didn't have the time to wait for hours- she said the doctor won't be much longer- I waited another 25 minutes and left. Allocate longer consults, or tell clients an appropriate time. It's inconsiderate so I can imagine how little the doctors care about my health. I'm going to a different clinic. I suggest others do the same.